Incomplete Configuration; No Service - Aastra 6730i User Manual

When more than one status message displays, the 2 is shown after the message to indicate you can
use the 2 and 5 navigation keys to scroll through the remaining messages.

Incomplete Configuration

If your phone displays an "Incomplete Config" message without any extension or user name at the
end of the start up sequence instead of an Idle state screen, this indicates the phone configuration
that was downloaded from the configuration server is not complete or correct. Contact your
System Administrator for assistance.

No Service

When the phone is not properly connected to the network, or the account has not been configured
by the Network Administrator, the "No Service" or "Network Disconnected" prompt appears on
the display and the telephone status light turns ON. The phone also displays the default time and
date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the
wall jack. The phone should automatically detect when the connection is reconnected and display
the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more
information on restarting your phone, see
For more information about connecting your phone, refer to the Aastra 6730i Installation Guide.
Check with your System Administrator for assistance.
Model 6730i IP Phone User Guide
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
1
John Burns
CFWD All
Jun 8 2:55pm
2
Network Connected
"Restarting Your Phone" on page 45.
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