Aastra Clearspan 6731i User Manual
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Aastra Clearspan 6731i User Manual

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Download this manual See also: Administrator's Manual, User Manual
2811 Internet Blvd
Frisco, Texas 75034-1851
Tel +1 469 365 3000
Tel +1 800 468 3266
www.aastrausa.com
___________________________________________________________________________________________
CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2
CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
AASTRA® 6731i IP PHONE

Firmware Version 3.2.2

2817-002
AASTRA – 2786-002
PAGE 1 OF 82

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Summary of Contents for Aastra Clearspan 6731i

  • Page 1: Firmware Version

    2811 Internet Blvd Frisco, Texas 75034-1851 Tel +1 469 365 3000 Tel +1 800 468 3266 www.aastrausa.com ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 PAGE 1 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 2: Aastra

    ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 2 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 3: Nd Edition (November 3, 2011)

    Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

  • Page 4: Software License Agreement

    Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

  • Page 5: Warranty Repair Service

    This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.

  • Page 6: Table Of Contents

    ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 6 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 7: Table Of Contents

    6731i Keys and Functions ....................21 Key Description ........................22 Clearspan Features ......................23 Clearspan Feature Access Codes ..................25 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 7 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 8 Place a Call on Hold ....................49 6.2.2 Retrieve a Held Call ....................49 6.2.3 Automatic Hold ....................... 50 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 8 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 9 Appendix A – Clearspan Feature Access Codes ................71 Appendix B - Troubleshooting ......................79 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 9 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 10 Index ..............................81 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 10 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 11: Table Of Figures

    Figure 3 6731i Keys and Functions ..................... 21 Figure 4 SCA Call Bridging ......................... 62 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 11 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 12 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 12 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 13: About This Publication

    Installation and set-up instructions, general features and functions, and basic options list customization. This publication is included with the telephone. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 PAGE 13 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 14 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 14 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 15: Introduction

    The 6731i IP Phone Figure 1 The 6731i IP Phone ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 PAGE 15 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 16: Phone Features

    Then route the cord through the groove as shown in the illustration below. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 16 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 17: Figure 2 6731I Handset And Headset Connection Diagram

    Figure 2 6731i Handset and Headset Connection Diagram ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 17 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 18 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 18 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 19: Getting Started

    Getting Started Installation and Setup If your system administrator has not already setup your 6731i, please refer to the Aastra Model 6731i Installation Guide for basic installation and physical setup of the 6731i.  Your system or network administrator manages the configuration and updates for the IP phones on the configuration server.

  • Page 20: Language Packs

    Contact your System Administrator for assistance ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 20 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 21: No Service Message

    Status Lamp Speaker Key (Handsfree) with Status Lamp Volume Adjustment Figure 3 6731i Keys and Functions ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 21 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 22: Key Description

    RIGHT arrow key sets (saves) the option. The 6731i has 8 programmable hard keys. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 22 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 23: Clearspan Features

    ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 23 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 24 The reject list indicates which users are not allowed to call a station. In both lists, a wildcard can be used, which indicates all stations. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 24 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 25: Clearspan Feature Access Codes

    The main call handling and extension management features for the Clearspan system have feature access codes that can be set up as speed dial keys on your phone using the Aastra Phone User Interface. You can also manually dial the feature access codes.

  • Page 26: Speaker And Mwi Status Lamps

    Speaker. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 26 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 27: Call Timer

    The caller cannot hear you. Deactivate the Mute feature: Press the Mute key again. Mute is deactivated. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 27 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 28: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 28 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 29: Customize Your Phone

    Sets the user password on the phone. Admin Menu Administrator functions requiring an administrator password. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 PAGE 29 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 30: Access The Options List

    Press the Goodbye key or the Options The idle screen displays. key from any menu. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 30 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 31: Call Forward

    Press Set. Cfwd State Done Change Press Next. The Call Forward number displays. Press Change ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 31 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 32: Turn All Call Forward Features On Or Off

    Apply Changes? 0Cancel #Confirm  Press 0 to Cancel.  Press # to confirm the changes. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 32 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 33: Preferences

    The change is saved. Press Set. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 33 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 34: Contrast Level

    Press Select to save the option. 4.4.3 Speed Dial Edit See Speeddial. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 34 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 35: Live Dialpad

    Lift the handset at any time to switch back to the handset from either the headset or the speaker. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 35 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 36: ___________________________________________________________________________________________

    Next Enter Press Next The Headset Mic Volume screen displays. Headset Mic Vol Next Enter ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 36 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 37: Time And Date

    The Time and Date screen displays. Time and Date Next Enter Press Enter. Time and Date to view ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 37 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 38: ___________________________________________________________________________________________

    Date Format MM-DD-YY Next Press Next to scroll to a different date format. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 38 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 39: ___________________________________________________________________________________________

    If you do set the date manually, the phone will not try to synchronize with the Time Server until the next time the phone is restarted. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 39 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 40: Language

    IP Address: 10.20.107.28 Next Enter Press Next. The MAC address displays. MAC Address: 00085D1931D8 Next Enter ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 40 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 41: ___________________________________________________________________________________________

    No Error Messages Press to display all the information. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 41 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 42: Password

    Done. Enter the new user password. Press Done. Re-enter the new user password. Press Done. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 42 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 43: Administrator Menu

    #Confirm Cancel Press #. The phone restarts. Press Cancel to cancel without restarting the phone. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 43 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 44: Phone Lock

    If the user password has never been set up, press the Enter key without a password. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 44 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 45: Call Handling

    When a call rings in at your phone, the inbound call screen displays, the line appearance lamp flashes, and the MWI lamp flashes. Mary Jones 1002 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 PAGE 45 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 46: Answer An Incoming Call

    Switch between the speaker and the headset in speaker/headset audio mode: Press the Speaker key. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 46 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 47: Handle Calls Using A Headset

    Press the Goodbye key.  Place the handset back on hook if connected through the handset. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 47 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 48: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 48 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 49: Phone Features

    The Goodbye key will not retrieve a held call.  The Hold key will not retrieve a held call. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 49 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 50: Automatic Hold

    The calling party is placed on hold and the line lamp flashes slowly.  You hear dial tone. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 50 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 51: ___________________________________________________________________________________________

    Press the Line key. You are reconnected to the originating party.  Press the Hold key. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 51 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 52: Conference

    Press the Line key. You are reconnected to the first party.  Press the Hold key. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 52 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 53: Park And Pickup

     Dial to park the call against your number. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 53 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 54: Call Forwarding Always, Busy, No Answer

    Press the appropriate Call destination number. Forwarding activation key.  Dial the appropriate activation feature access code. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 54 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 55: ___________________________________________________________________________________________

    If no phone number is entered, calls are forwarded to the number that was previously configured. Hang up. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 55 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 56: Call Return

    Press the Directed Call Pickup voice prompts. key.  Dial the Directed Call Pickup feature access code. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 56 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 57: Directed Call Pickup Feature Interactions

    Barge-In feature access code. Dial the extension of the ringing party. You are connected to the call. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 57 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 58: Autodial (Hotline And Warmline)

    BLF key for that with the remote extension. extension.  You can speak through the remote phone speaker. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 58 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 59: Stuttered Dial Tone

    Use the key to erase the number. Enter the new number including any access numbers. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 59 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 60: Add A New Speeddial Key (Press And Hold)

    Press to change the line. The change is saved. Press Save. Saved Memory Key 1001 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 60 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 61: Speed Dial/Xfer

    SCA users to be connected in a call with a third party. Refer to the following example. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 61 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 62: Keys States And Led Behavior

    Progressing Green Called Party Solid Red None (Outgoing Call) Alerting Blinking Unselected Red (Incoming Call) ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 62 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 63: Softkey Line Keys

    Hold Bridge Held Retrieve Bridge Hold Private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 63 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 64: Sca Call Location And Sca Call Retrieve

    Use the up and down arrows ( ) to scroll through the features offered. Select the item you want to view. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 64 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 65: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 65 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 67: Callers List And Redial List

     Press to see the most recent call.  Press to see the oldest call. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 67 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 68: ___________________________________________________________________________________________

    The number is dialed. Lift the handset.  Press the Speaker key.  Press a line appearance key. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 68 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 69: Missed Calls Indicator

    You can redial the last number you dialed using the Redial key. Step Action Result Lift the handset. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 69 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 70: ___________________________________________________________________________________________

    Press the Delete key again. The entry is deleted with no confirmation message. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 70 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 71: Appendix A - Clearspan Feature Access Codes

    “+” sign. The system replaces the feature access code digits with the “+” sign and resumes the call with an E.164 number. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 71 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 72: ___________________________________________________________________________________________

    Call Forwarding Always, Call Forwarding No Answer, or Do Not Disturb. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 72 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 73: ___________________________________________________________________________________________

    Allows users to get the status of the Call Reachable Interrogation Forwarding Not Reachable service. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 73 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 74: ___________________________________________________________________________________________

    Turns off the Call Waiting service for all calls. Deactivation Cancel Call Waiting Turns off the Call Waiting service for the next call. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 74 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 75: ___________________________________________________________________________________________

    Hunts for the first available user in the assigned call park group and parks the call there. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 75 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 76: ___________________________________________________________________________________________

    Party Voice Mail Support, Call Forwarding No Answer, Call Forwarding No Answer To Voice Mail, and Sequential Ringing services. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 76 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 77: ___________________________________________________________________________________________

    Allows users to retrieve Clearspan and third-party voice mail. Voice Portal Access Allows users to access their Voice Portal. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 77 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 78: ___________________________________________________________________________________________

    ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 78 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 79: Appendix B - Troubleshooting

    Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone.

  • Page 80: ___________________________________________________________________________________________

    How do I restart the IP This setting is in the Options list. See Restart Phone phone? Appendix A. ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 80 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

  • Page 81: ___________________________________________________________________________________________

    ............67 multiple calls ..............50 feature access codes ............25 mute ................. 27 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 PAGE 81 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.
  • Page 82 XML applications ............. 63 redial list ..............67, 68 XMl keys ................63 delete entry ..............68 ___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 PAGE 82 OF 82 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD.

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