245.11-Paper Jam Service Check - Lexmark C746n Service Manual

5026
245.03, 245.11—Paper Jam service check
Step Questions / actions
1. ring the printer up in Diagnostics Menu
1
(turn the multifunction printer off, press
and hold 3 and 6, turn the MFP on, and
then release the buttons when the
progress bar displays).
2. Navigate to PRINT TESTS > select a tray
below tray 3 > Single.
Did the page print correctly?
Is tray 5 a high-capacity input option (2,000-
2
sheet feeder)?
245.05—Paper Jam service check
Step Questions / actions
Has paper been fed from an input option
1
before?
1. Bring the printer up in Diagnostics Menu
2
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Navigate to PRINT TESTS > Tray 5 >
Single.
Did the page feed correctly?
1. Turn the printer off.
3
2. Remove the rear frame cover. See
frame cover removal" on page
3. Remove the right cover. See
cover removal" on page
4. Check the connector at JOPT1 on the
system board for proper connection, the
cable for pinch points, and the cable or
connector for any other damage.
Is the cable damaged?
Service Manual
2-90
Problem resolved.
Replace the HCIT top
plate. See
assembly removal" on
page 4-206.
Go to step 5.
Replace the option cable.
See
"Option cable
removal" on page
Replace the option cable.
See
"Option cable
"Rear
removal" on page
4-47.
"Right
4-51.
Yes
Go to step 2.
Replace the complete
tray 5 option.
"Top plate
Yes
Go to step 2.
Go to step 3.
4-135.
Go to step 4.
4-135.
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