Paper Jam Service Check - Lexmark C746n Service Manual

5026
242.32, 243.32, 244.32, 245.32—Paper Jam service check
Step Questions / actions
1. Remove the input option tray.
1
• Remove tray 2 for 242.32 errors.
• Remove tray 3 for 243.32 errors.
• Remove tray 4 for 244.32 errors.
• Remove tray 5 for 245.32 errors.
2. Check for obstruction on the paper path.
3. Check the input option pass-through
sensor flag for any damage.
4. Remove the input option from the printer
and check the autoconnect connector for
damage.
Is the input option damaged?
1. Bring the printer up in Diagnostics Menu
2
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Navigate to Print Test > Tray # > Single.
Does the printer print correctly?
• For 550 input option, try installing an new
3
550 input option.
• For HCIT input option, install a new top
plate assembly to verify the problem.
Does this fix the problem?
1. Turn the printer off.
4
2. Remove the rear frame cover. See
frame cover removal" on page
3. Remove the right cover. See
cover removal" on page
4. Check the connector JOPT1 for proper
connection to the system board, the cable
for pinch points, and the cable or
connector for any other damage.
5. Reseat JOPT1.
6. Carefully lift the printer off the options, and
lay the printer on its back.
7. 7.Check the option connector for damage
is the option cable connector damage?
243.02—Paper Jam service check
Step Questions / actions
Has paper been fed from an input option
1
before?
Service Manual
2-78
Replace the input option
tray.
If the input option is an
HCIT, replace the HCIT top
plate assembly. See
plate assembly removal"
on page
Replace the system board.
See
"System board
removal" on page
• For 550 input option,
replace the 550 input
option assembly.
• For HCIT input option,
replace the top plate
assembly. See
plate assembly
removal" on
page
Replace the option cable.
See
"Option cable
"Rear
removal" on page
4-47.
"Right
4-51.
Go to step 4.
Yes
Go to step 2.
"Top
4-206.
Go to step 3.
4-155.
Go to step 4.
"Top
4-206.
Replace the system board.
See
"System board
4-135. removal" on page
Yes
Go to step 2.
Previous
No
Next
Go Back
4-155.
No