243.11-Paper Jam Service Check - Lexmark C746n Service Manual

Step Questions / actions
1. Turn the printer off.
2
2. Remove the rear frame cover. See
frame cover removal" on page
3. Remove the right cover. See
cover removal" on page
4. Check the connector JOPT1 for proper
connection to the system board, the cable
for pinch points, and the cable or
connector for any other damage.
Is the cable damaged?
Carefully lift the printer off the option, and lay
3
the printer on its back.
Check the option connector for damage.
Is the connector damaged?
Replace the complete tray 3 option.
4
Does the error clear?
243.03, 243.11—Paper Jam service check
Step Questions / actions
1. Bring the printer up in Diagnostics Menu
1
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Navigate to PRINT TESTS > select a tray
below tray 3 > Single.
Did the page print correctly?
Replace the option cable.
See
"Option cable
"Rear
removal" on page
4-47.
"Right
4-51.
Replace the option cable.
See
"Option cable
removal" on page
Problem resolved.
Problem resolved.
Yes
Go to step 3.
4-135.
Go to step 4.
4-135.
Replace the system board.
See
"System board
removal" on page
Yes
Go to step 2.
Diagnostic information
5026
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No
Next
Go Back
4-155.
No
2-79