Camera; Product Specifications; Troubleshooting - ALC Observer AWSC336 User Manual

TROUBLESHOOTING

If you have any trouble with your system, try these simple steps which should handle most
common issues.
Problem Possible Solution
Screen lock may be on. Tap the Power button to unlock
the screen.
Make sure the camera's power is on.
Make sure the monitor has enough charge / connect it to
No Image.
the included adapter.
Move the camera closer to the monitor; it might be out of
range or flip the Antenna of the monitor and/or camera to
obtain best possible reception.
Move the camera closer to the monitor; it might be out of
range or flip the Antenna of the monitor and/or camera to
Poor picture quality.
obtain best possible reception.
Clean the camera lens using a microfiber cloth.
The motion sensor Increase or decrease the sensitivity of the motion sensor.
does not respond to
Check the settings on the Record screen, see page 28.
movement.
Ensure the correct Date and Time have been set..
Ensure the Record Schedule has been setup correctly.
Standard or Scheduled
recording is not working
Ensure the SD card is inserted into the monitor and
properly.
formatted.
There might be no movement detected, i.e. no moving
object to trigger the motion sensor.
Make sure the camera's power is on.
Press and release the pairing button quickly. Do not
press and hold it.
Unable to pair the camera
Turn off the monitor and restart. If power button does not
to the monitor.
respond, use a pin to press the reset button located on
the side of the monitor.
The camera's infra-red LEDs shine invisible light that
A white image appears at reflects of surfaces such as glass will cause white light.
night. Place the camera on the other side of the window to
improve the night vision or place it in a well-lit area
(recommend to install a security lamp to improve lighting).
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PRODUCT SPECIFICATIONS

Camera

Communication Range ...........................................................500 ft (164 yards) in open space
Camera Resolution Single Camera ........................................................................... 480 x 272
Camera Resolution Multiple Camera ......................................................................... 320 x 240
Operating Temperature ...............................................................14°F ~ 122°F (-10°C ~ 50°C)
Operating Voltage .................................................................................................... DC 5V, 1A
Current Consumption ........................................................................................ 500 mA (MAX)
Night Vision ....................................................................................................... 50 ft (15.25 m)
Dimensions ..................................................................... 6.3 x 2.5 x 2.5 in (161 x 64 x 64 mm)
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