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Connect Plus FAQ's
•
Reset Gateway
•
Using paper clip, press and hold reset button on back of GW for at least
12 seconds. LED lights on front of GW will turn off and flash
•
Reset Camera
•
Using paper clip, press and hold reset button on back of camera for at
least 10 seconds. LED light on back of camera will turn off and flash
•
Phone does not "find" GW on my network
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Phone is not connected to WiFi
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Ensure GW is On and plugged into Wi-Fi router
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More than one network (router) in the home
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Where can I buy additional sensors?
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Additional sensors can be purchased on Amazon.com
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What is the default Admin password for the GW and Camera?
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123456
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What is the default Security Code for my GW and Camera?
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123456
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What can I change my Security Code for my GW to?
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Must be at least 6 characters
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Letters and/or numbers
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You must remember what this Code is
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What can I change my Security Code for my camera to?
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Must be at least 1 character
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Letters and/or numbers
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You must remember what this Code is
•
What do I do if I forgot my Security Code for my GW or Camera?
•
You must reset your GW or Camera back to factory defaults and the
Security Codes will go back to 123456
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Related Manuals for ALC Connect Plus
Summary of Contents for ALC Connect Plus
- Page 1 Connect Plus FAQ’s • Reset Gateway • Using paper clip, press and hold reset button on back of GW for at least 12 seconds. LED lights on front of GW will turn off and flash • Reset Camera • Using paper clip, press and hold reset button on back of camera for at least 10 seconds.
- Page 2 • How do I change the name and location of my sensor? • On the Home Status page, tap on the desired sensor and input your new information • How do I setup a Scenario? • Select the Scenario tab at the bottom of the screen •...
- Page 3 • How will I know if the batteries in my Sensors need replacing? • The battery powered sensors will indicate “low battery” on the Home Status screen • Settings Menu • Admin PW = 123456 • Control Hub Siren Volume/Duration/Delay •...
- Page 4 • Enable/Disable Push Notifications to your phone • Use E-mail • Enter up to 5 email addresses you would like to send Notification emails to • Settings Menu (cont.) • Arm Away/Stay • Add or delete sensors you would like to be included when Arming the system •...
- Page 5 • Information comes from Yahoo Weather • Settings Menu (cont.) • Network Setup • DHCP enabled by default • If user wants to assign a Static IP address to their GW, uncheck here and enter Static IP information • Security Setup •...
- Page 6 • Settings Menu (cont.) • About • Displays App and FW version • Replace Battery Mode • Enable to access/change the batteries on sensors • Door/Window, Remote Control, Motion Sensor • These sensors have “tamper” protection, will sound Siren when opened...
- Page 7 Security Code • Change Security Code • Cloud Setting • You must already have an established Google Drive or Dropbox account • You will need to create an ALC Cloud account, select Create • Enter the requested information and Submit...
- Page 8 • Time Zone • Select your Time Zone and Save • Daylight Saving • On or Off • WiFi Setting • Displays current WiFi connection and available WiFi networks the camera can see • Video Quality • Choose Live streaming video quality •...
- Page 9 • Low Light Enhancement • Levels 1-5 • Screen Orientation • Normal, Flip, Mirror, Flip and Mirror • Detect Mode (camera motion detection) • Off, Software • Sensitivity Level • Motion Masking • Select areas to mask from motion detection •...
- Page 10 • Overwrite SD Card • Overwrite is default • Device Information • Camera FW version, SD card size, available space • If a Firmware update is available for the camera, it will also display...
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