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Incoming Call Notification
Muted ringing while you are on a call indicates an incoming call. If another call comes in
during the first call, release, transfer, or place the call on hold, then answer the second call.
Press
...or hold down the hookswitch for about one second.
Account Code Calls
Entered before or after a call, Account Codes (i.e., Forced, Voluntary) can be used for a variety
of reasons including billing, tracking, and line restriction applications. Account Codes are
recorded by the system and can, along with the details of the calls, be printed on a Station
Message Detail Recording (SMDR) report.
Forced Account Codes (Verified/Non-Verified)
Some applications require you enter an Account Code, called a Forced Account Code, before
dialing a telephone number.
If the system is set for Verified Account Codes, station users must enter specific codes when
entering the Forced Account Code(s) or the call does not execute. Verified Account Codes are
established in system programming or by designated stations.
To dial using a Forced Account Code Emergency Override of Forced Account Codes
You can bypass Forced Account Code requirements with three emergency numbers, including
911. See your System Administrator for these numbers:
1)
911
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are usually optional. They can be entered after accessing a CO line
or during a call, to keep track of the call for client billing purposes.
An exception is a Voluntary Account Code which is required to change the Toll Restriction
classification of your station. The code gives you access to telephone numbers outside your
usual dialing area and must be entered prior to dialing the telephone number. As an example, if
your station is restricted to local area calls, you can make out-of-state calls by using a
Voluntary Account Code set in system programming.
If the system is set for Verified Account Codes, station users must enter specific codes when
entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report.
Strata DK Digital Telephone 5/99
2)
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3)
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Features
Account Code Calls
17
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