Dead Device - Phonak Lyric2 Instruction Booklet

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Troubleshooting flowcharts

Dead device

Dead device in ear
(cannot hear amplification or beeps)
Verify device is ON
Already ON
Resend program
(wait for the acknowledging beep)
Still dead
Perform otoscopy
(check for cerumen or water exposure)
Remove device
Perform listening check
Refit
New device
Turn on
Device was OFF
OK
DONE
DONE