Do you have a question about the Naida L-SP Series and is the answer not in the manual?
Questions and answers
Joyce DeSanctis
May 4, 2025
My 94 year old mother says she can no longer hear with her Phonak Naida L30-SP, serial # 2504N1N6R. I can hear the music, but there is a loud whooshing sound and I do not have an instruction sheet. The device was purchased on 2/27/2025. I need help, as she is in a rehab facility and cannot hear without this device.
1 comments:
Mr. Anderson
May 17, 2025
The context does not provide specific troubleshooting steps for a loud whooshing sound in the Phonak Naída L30-SP hearing aid. For issues like this, consult your hearing care professional.
This answer is automatically generated
Olov Risberg
February 26, 2025
Hur är kompatibiliteten med andra mikrofoner än roger
1 comments:
Mr. Anderson
May 14, 2025
The provided information only mentions compatibility of the Phonak Naida L-SP Series with Roger™ microphones. It does not provide details about compatibility with other microphones. Therefore, compatibility with microphones other than Roger™ cannot be determined.
Contents Your hearing aids have been developed by Phonak – Your hearing aid a world leader in hearing solutions based in Zurich, Quick guide Switzerland. Parts of the hearing aid These premium products are the result of decades of Instructions for using the hearing aid...
1. Quick guide Changing batteries Further information 13. myPhonak and myPhonak Junior apps overview 32 14. Roger™ overview 15. Listening in public places 16. Environmental conditions 17. Care and maintenance 18. Exchanging the earpiece 19. Exchanging the earwax protection of your SlimTip 43 Remove the Open the battery Place battery in...
2. Parts of the hearing aid On/O The following pictures show the hearing aid model and compatible earpieces described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” on page 3. • Comparing your earpiece and your hearing aid with the following models Multi-function button Compatible earpieces...
3. Left and right hearing aid markings 4. On/O There is a blue or red marking on the hearing aid to The battery door is also the on/o switch. For tamper- indicate if it is a left or right hearing aid. proof battery doors refer to chapter 5.2.
Phonak Naída and wait facing upwards. L-SP / L-SP Trial orange PR48 7000ZD 2 minutes. If it is di cult to close the battery door: check that the battery is inserted correctly and that the at side is facing upwards.
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5.2 Insert battery with a tamper-proof battery door Inserting the battery This hearing aid can be tted with a tamper-proof battery door. Remove the sticker from Opening the battery doors the new battery and wait for 2 minutes. Place the battery in the battery door with the at side facing upwards.
6. Putting on the hearing aid 6.1 Putting on the hearing aid with 6.2 Putting on the hearing aid with dome, classic earmold SlimTip or universal eartip Take the earmold up to your ear Place the hearing aid behind and place the ear canal part into your ear.
7. Removing the hearing aid 7.1 Removing the hearing aid with classic earmold 7.2 Removing the hearing aid with dome, SlimTip or universal eartip Lift the hearing aid above the Pull on the bend of the tube upper part of your ear. and remove the hearing aid from behind the ear.
TV Connector a printout. connected to TV* Phonak RemoteControl If the hearing aid is paired with a Bluetooth® enabled Roger™ microphone phone, a short press on the upper or the lower part of the button will accept an incoming call and a long press will reject an incoming call –...
2 minutes. Bluetooth® wireless technology, speci c to some of the most popular phone manufacturers, go to: https://www.phonak.com/en-int/support On your device (e.g. a phone), ensure that Bluetooth® wireless technology is enabled and search for Bluetooth® enabled devices in the connectivity setting menu.
11. Phone calls 10.2 Connecting to the device Your hearing aid connects directly with Bluetooth® enabled phones. When paired and connected to your After being paired to your device, your hearing aid will phone, you will hear noti cations and the caller’s voice automatically connect again when switched on.
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11.1 Making a call 11.2 Accepting a call Enter the phone number and press the dial button. When receiving a call, an incoming-call noti cation will You will hear the dialing tone through your hearing aid. be heard in the hearing aid. Your voice is picked up by the hearing aid microphones and transmitted to the phone.
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11.3 Ending a call 11.4 Rejecting a call A call can be ended by a long press on the upper or lower An incoming call can be rejected by a long press on part of the multi-function button on the hearing aid the upper or lower part of the multi-function button (more than 2 seconds) or directly on your phone.
12. Flight mode Your hearing aid operates between 2.4 GHz–2.48 GHz frequency range. When ying some operators require all 12.2 Exit ight mode devices to be switched into ight mode. Entering ight mode will not disable normal hearing aid functionality, To enable the wireless function and exit ight mode in only the Bluetooth®...
QR code. www.phonak.com/roger or scan the QR code. Roger™ microphones are sold separately. To install myPhonak Junior app, please scan the QR code. * RogerDirect™ requires the installation of Roger receivers into the Phonak hearing aids by a hearing care professional.
15. Listening in public places 16. Environmental conditions The product is designed such that it functions without Your hearing aid has a telecoil option that problems or restrictions if used as intended, unless can help you hear in various public spaces otherwise noted in this user guide.
17. Care and maintenance These hearing aids are classi ed as IP68. This means that Expected Service Life: they are water and dust resistant and designed to The hearing aids have the expected service life of ve withstand daily life situations. They can be worn in the years.
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When you are not using your hearing aid, leave the Daily battery door open so that any moisture can evaporate. Inspect the earpiece and tube for earwax and moisture Make sure that you always completely dry your hearing deposit. Clean the surfaces with a lint-free cloth. Never aid after use.
18. Exchanging the earpiece 18.1 Removing the earpiece from the SlimTube Your hearing aid is tted with an earpiece, which can be a dome, an earmold, a SlimTip or a universal eartip. Please check the earpiece regularly and exchange or clean Remove the earpiece from the it if it looks dirty or if the hearing aid volume or sound SlimTube by holding the SlimTube...
19. Exchanging the earwax protection of your SlimTip 18.2 Attaching the earpiece to the SlimTube Hold the SlimTube in one hand Insert the removal side of the and the earpiece in the other. exchange tool into the used earwax protector. The shaft of the holder should touch the rim of the earwax protector.
20. Service and warranty Local warranty Please ask the hearing care professional where you purchased your hearing aids about the terms of the To insert the new earwax local warranty. protector, gently push the insertion side of the exchange International warranty tool straight into the hole of the Sonova AG o ers a one year limited international SlimTip until the outer ring is...
The full text of the EU Declaration of Conformity can be professional in their office. obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com/en-int/certi cates (Phonak worldwide locations).
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Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to Phonak Naída L-SP (L90/L70/L50/L30) Phonak Naída L-SP Trial the following two conditions: 1) this device may not cause harmful interference, and...
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no guarantee that interference will not occur in a Electromagnetic emissions particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user Manufacturer’s Declaration: The hearing aids are intended is encouraged to try to correct the interference by one or for use in the electromagnetic environments listed below.
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Electromagnetic immunity Immunity IEC60601-1-2 Compliance Level Immunity IEC60601-1-2 Compliance Level Test Test Level Test Test Level Electrostatic +/- 8 kV contact +/- 8 kV contact Rated power Discharge frequency +/- 2 kV , +/- 4 kV, +/- 2 kV , +/- 4 kV, 30 A/m 30 A/m (ESD) IEC...
22. Information and description of symbols With the CE symbol, Sonova AG con rms Indicates the date when the medical device that this product – including accessories – was manufactured. meets the requirements of the Medical Devices Regulation (EU) 2017/745 as well as Indicates the Authorized representative in the Radio Equipment Directive 2014/53/EU.
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Japanese mark for certified radio Important information for handling and equipment. product safety. Indicates the manufacturer’s serial number This symbol confers that the electromagnetic so that a speci c medical device can be interference from the device is under limits identi ed.
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Ingress Protection Rating. IP68 rating indicates that the hearing aid is water and The symbol with the crossed-out garbage bin dust resistant. It survived continuous is to make you aware that this hearing aid as immersion in 1 meter of fresh water for 60 well as batteries may not be thrown away as minutes and 8 hours in a dust chamber as normal household waste.
Wipe battery and hearing aid with dry hearing aid cloth Change battery within the next 30 Indication for low battery minutes (chapter 5) If the problem persists, contact your hearing care professional for assistance. Please check https://www.phonak.com/en-int/support for further information.
24. Important safety information Please read the relevant safety information and Intended medical indication limitations-of-use information on the following pages General clinical indication for the use of hearing aids is: before using your hearing aid. Presence of hearing loss: • Unilateral or bilateral Intended use •...
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Intended patient population Conventional hearing aids have the potential to expose This device is intended for patients from 3 years of age who patients to higher levels of sound exposure, which might ful l the clinical indication for this product. result in threshold shifts in the frequency range a ected by The Tinnitus Balance software feature is intended for acoustic trauma.
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• Audiometric air-bone gap equal to or greater than 15 If the patient has given their informed and competent dB at 500 Hz, 1000 Hz and 2000 Hz; decision not to accept advice to seek a medical opinion, it is •...
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24.1 Hazard warnings Feedback, poor sound quality, too loud or too soft sounds, inadequate tting or problems when chewing or Your hearing aids operate between 2.4 GHz–2.48 GHz swallowing, can be resolved or improved during the frequency range. When ying please check if ight operator ne-tuning process at the tting procedure by your hearing requires devices to be switched into ight mode, see care professional.
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Hearing programs in the directional microphone mode reduce The following is only applicable for persons with active background noises. Please be aware that warning signals or implantable medical devices (i.e. pacemakers, de brillators, etc.): noises coming from behind, e. g. cars, are partially or entirely Keep the hearing aid at least 15 cm (6 inches) away from suppressed.
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Portable RF communications equipment (including peripherals Use of this equipment adjacent to or stacked with other such as antenna cables and external antennas) should be used equipment should be avoided because it could result in no closer than 30 cm (12 inches) to any part of the hearing improper operation.
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24.2 Information on product safety In very rare cases if not securely attached, a dome or These hearing aids are water resistant and not waterproof. cerumen stop can remain in your ear canal when removing They are designed to withstand normal activities and the hearing aid from the ear.
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When you are not using your hearing aid, leave the battery Do not use your hearing aid in areas where electronic door open so that any moisture can evaporate. Make sure that equipment is prohibited. you always completely dry your hearing aid after use. Store the hearing aid in a safe, dry and clean place.
Need help?
Do you have a question about the Naida L-SP Series and is the answer not in the manual?
Questions and answers
My 94 year old mother says she can no longer hear with her Phonak Naida L30-SP, serial # 2504N1N6R. I can hear the music, but there is a loud whooshing sound and I do not have an instruction sheet. The device was purchased on 2/27/2025. I need help, as she is in a rehab facility and cannot hear without this device.
The context does not provide specific troubleshooting steps for a loud whooshing sound in the Phonak Naída L30-SP hearing aid. For issues like this, consult your hearing care professional.
This answer is automatically generated
Hur är kompatibiliteten med andra mikrofoner än roger
The provided information only mentions compatibility of the Phonak Naida L-SP Series with Roger™ microphones. It does not provide details about compatibility with other microphones. Therefore, compatibility with microphones other than Roger™ cannot be determined.
This answer is automatically generated