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24
Troubleshooting flowcharts
Occlusion
DONE
Better
Already ON
Still occluded
Still occluded
Decrease LFC
&/OR
add low frequency gain to
overcome insertion loss
Still occluded
Still occluded
Still occluded
Occlusion
(voice hollow, ear feels plugged
or down in a barrel)
Verify device is ON
Resend program
wait for the acknowledging beep
Increase LFC
For less LF gain
Decrease VOL
&/OR
1 or 2 steps
(3 dB each)
Reposition
push in 0.5 to 1 mm
most likely to help
Wait an adaption period
of 1 week
Consider contraindication
Turn on
Device
DONE
device
was OFF
DONE
Better
DONE
Better
Decrease SLG
1 or 2 steps
DONE
Better
(4 dB each)
DONE
Better
Better
DONE
T
P
If
pa
If
go
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