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Troubleshooting flowcharts
Pain Assessment
If less than
pain reported
If pain reported
Counsel:
OR if discomfort
Continue device use
continues beyond
7 days
If discomfort
goes away
Success
Continue Lyric2 use
Pain reported
Implement rating scale
1. Awareness
3. Discomfort
2. Annoyance
4. Pain
Remove device
If NO Pain
or discomfort
Remove device
If Pain
Evaluate
1. Query for cause. If cause found, counsel
2. Medical treatment of ear if deemed necessary
3. Wait 10-14 days (or until ear is healed)
Once ear is healthy
Verifiy size (refit)
Still pain or discomfort
Remove device and contraindicate
25
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