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Appendix A: Troubleshooting
Diagnosing LED Indicators
Symptom
Power LED is Off
Power LED is Amber for more
than 20 seconds
WAN or LAN link LED is Off
Note:
For information on troubleshooting wireless connectivity issues, refer to the
Management Guide.
Troubleshooting Chart
Action
• AC power adapter may be disconnected. Check connections between
the Pocket VoIP Gateway, the power adapter, and the wall outlet.
• The Pocket VoIP Gateway has detected a system error. Reboot the
Pocket VoIP Gateway to try and clear the condition.
• If the condition does not clear, contact your local dealer for assistance.
• Verify that the Pocket VoIP Gateway and attached device are powered
on.
• Be sure the cable is plugged into both the Pocket VoIP Gateway and
corresponding device.
• Verify that the proper cable type is used and its length does not exceed
specified limits.
• Check the cable connections for possible defects. Replace the
defective cable if necessary.
A-1
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