1. Safety Instructions 1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personnel. 2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps.
are established using only the media capabilities that can be supported by all end points. Determine the availability of the target end point—If a call cannot be completed because the target end point is unavailable, SIP determines whether the called party is already on the phone or did not answer in the allotted number of rings.
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SIP Clients SIP clients include the following: Phones—Can act as either a UAS or UAC. Soft phones (PCs that have phone capabilities installed) and SIP IP phones can initiate SIP requests and respond to requests. Gateways—Provide call control. Gateways provide much functionality. The most common one is a translation function between SIP conferencing endpoints and other terminal types.
4.2. Rear Panel There is a button on the rear panel of gateway for special maintenance. Please don’t touch this button under normal operation. VG3318 Rear Panel VG3310 Rear Panel VG3306 Rear Panel VG3300 series user guide...
5. LED Indicators 10/100 Ethernet LOOP/RING Device Label Description LNK/ACT Flash 100Mbps On (LNK is on) Off (LNK is on) Flash Flash Alarm The red light “On” indicates that system has some problem; please contact your vender. Power “On” indicates that the power supply is working normally.
6. Connectors Ports Voice Ports Ethernet Ports Console Port (Only VG3306/3310/3318) 7. IDC Connectors (Only for VG3310/3318) IDC connector is used for the voice interface (FXS and FXO) on the frame model. IDC connector can easily connect PBX line and telephone wire together to the gateway. No special tools are required;...
8. Information required before Installation You need to prepare the following information before installing the gateway. 8.1. IP Address The gateway requires an IP address for operation. Before installation you need to know how to obtain an IP address from your local ISP. Static IP, DHCP or PPPoE can be used. The following table helps you to decide what information you need.
8.2. SIP Information Before configuring SIP, the VG3300 requires SIP information for operation. The following table helps you to decide what information you need. Items 1. SIP Proxy 2. Public Address (SIP Account) Example: sip@edge-core.com 3. Outbound Authentication 8.3. Prepare a password for Web Management You will need to prepare a password for Web based Management.
9. Installation and Configuration After preparing the information you need as specified in section 5, follow the following steps to do the basic configuration. You can use either a telephone or a system console to perform basic configurations. It is simple to connect a telephone set to FXS port and configures the system. If you want to use system console to configure the system (Only VG3306/3310/3318 support), you have to configure your VT100 terminal to match the settings of the gateway’s console port.
VG3300 series user guide 9.1.2. System console settings (Only VG3306/3310/3318) SIP-RG>enable SIP-RG #configure Enter configuration commands, one per line. End with CNTL/Z SIP-RG(config)#regional_id 07 SIP-RG(config)#exit SIP-RG#delete nvram This command resets the system with factory defaults. All system parameters will revert to their default factory settings. All static and dynamic addresses will be removed.
9.2.1. Static IP Mode The following table shows an example. IP Address Subnet Mask Default Gateway Web Management Password Using the information contained in the example above. The procedure is as follows: 1. Connect the gateway to a suitable Power source. 2.
2. Connect a traditional phone set to the “FXS” connector located on the rear panel. 3. When the CPU/ACT light is on, pick up the phone to hear the dialing tone. 4. ##0000 ; you should hear three short tones. 5.
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Mapping table of characters used in PPPoE. Example user name:83721@hinet.net,Password:123ab,The procedure is below 1. Connect the phone to the gateway 2. When CPU/ACT is light, pick up the phone and press 3. ##0000 4. 0938333732314068696*465742*46*46574# ;Set user name:83721@hinet.net 5. 103132336162# 6.
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VG3300 series user guide 6. 010# ; “0” is to enable “manual” IP mode. 7. 02192*168*0*2# ; IP address. 8. 03255*255*255*0# ; Subnet Mask . 9. 981# ; Used to restart the gateway. 10. Hang up the phone to complete the configuration. Step 2:Configure IP address of PC Use the provided Ethernet cable to connect your PC to the port labeled “PC”, located on the rear panel of the gateway.
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gateway’s IP address (192.168.0. On the PC that is connected to the gateway, enter the gateway’s IP address (Default 192.168.0.2) and press enter. The gateway will then prompt you with a dialogue box requesting that you enter a password. Use “WEB” (all capitals), for the User field and “123” for the password field that you have previously configured.
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Click “IP setting” to open this display Click the “Apply” button to apply any changes. VG3300 series user guide...
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At this stage, your gateway should be able to use PPPoE to access the Internet. However, if you configured a wrong account number or password, your gateway cannot access the Internet. You are not able to use PC to access the gateway by using the IP address of 192.168.0.2 because the gateway has been set in PPPoE mode.
VG3300 series user guide 10. SIP Configuration VG3300 not only can make regular PSTN calls, it also can communicate with IP Phones or Soft-Phones by using SIP protocol. Previous paragraphs have described the way to make regular IP calls. This section shows you what parameters you need to configure for SIP calls and how to make the SIP calls.
10.1. Channels and SIP entity Many Channels can be assigned as on SIP Entity. Single Channel also can be assign as on SIP Entity. Application example: As the figure below, Channel 1-3 belongs to SIP Entity 1: 001@edge-core.com. Channel 4 and Channel 5 belongs to SIP Entity 2: 002@edge-core.com.
VG3300 series user guide Notice: Each channel must belong to a SIP entity. 10.2. SIP Proxy and Register Parameters You need to configure IP address or Domain name of Registrar and Outbound Proxy server, please check the information is right. SIP service provider will give you an IP address or Domain name of Registrar and Outbound proxy when you apply for the service.
10.3. SIP Entity SIP service provider will assign one or more SIP accounts for you when you apply for the service. In standard, the SIP account is called ‘Public Address’, so you need to configure the account information in ‘Public Address’ item. The format is like an E-mail address such as mary@edge-core.com.
VG3300 series user guide "Realm" is a kind of verification for SIP Outbound Authentication. If SIP service provider does not provides this information. The gateway will create a default Realm (by string USER-UNSPECIFIED-REALM) automatically with your Username and Password mentioned on last section for SIP Outbound Authentication.
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After configuring the parameters of STUN, please act Warm-Restart. Configuration WEB Page: ADVANCED\STUN You can enable and disable the service on WEB page. The STUN refresh time defines how long the device will send a binding request packet with discard flag on to STUN server.
VG3300 series user guide 10.6. Check SIP entity Status You can use the WEB page to check the SIP entity is registered successful or unsuccessful. WEB Page: ADVANCED\SIP COMMOM...
If the status shows “REGISTERED” means successful, otherwise means fail; please notice that. When you find the registration is fail, first check the “Registrar Setting” configuration is normal, or not “Enable”. Then check the “Public Address” and “Outbound Authentication” configuration is in normal status. If the configurations are all right, please check the situation with your SIP service provider.
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rings immediately when FXS channel user of VG3300 picks up hand-set. ♦ If the FXS channel is Hotlined to VES-3302 Line, FXS channel user of VG3300 hear dialing tone from VES3302 when pick up hand-set, and then he/she can dial extension number to other SIP device.
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Hotline mapping table Channel (FXS) only FXS channel FXS channel …. FXS channel Available Hotline index number Model Available Hotline Index Number VG3306 1, 2, 3, 4 VG3310 Depends on module used. Please refer to table below. VG3318 Depends on module used. Please refer to table below.
Jason@fwd.pulver.com User of 1 FXS channel picks up hand set, and then User of 2 FXS channel picks up hand set, and then 73797@fwd.pulver.com rings immediately Hotline to VES3302 Assume the Public Address of VES3302 is 1001 to 1002. VTG3306 So we configure the Phone Book as below Index Public Address...
3. If the number is not in dialing plan, the call will be sent to PSTN. Phone Book Call: Dial <#>+ <index>+<#>. 1. Compare SIP Phone books; check the number if it is in phone book. 2. If the number is configured in Phone Book and Proxy selection is set to "No", you will hear a busy tone.
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VG3300 series user guide Please enable Auto Answer configuration at WEB Page: CHANNEL If you don't enable the Auto Answer configuration, the inbound call from PSTN will be assigned to a free FXS port of this gateway directly. It makes Inbound Transit Call impossible. When Auto Answer function is enabled, the gateway will answer the call and calling side will hear the second dial tone.
Notice for the Inbound Transit Call 1. If the SIP number that user dial does not match any prefix code configured in Dialing Plan page, the call is disconnected. 2. If the PIN code does not match any passwords configured in Password For Inbound Transit page, the call is terminated.
11. Other Parameters 11.1. Dialing Plan X means all calls will be sent to SIP proxy, if the SIP call is fail, it is disconnected. Only if Outbound Proxy is disabled, then the gateway will try to connect the number by PSTN. Outbound Proxy Setting can be configured on Web Page: SIP Common.
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limit user to dial certain number. The rules below explain the judgment. 1. System will check the dialing plan on last page in advance to decide whether it is PSTN call or SIP call. 2. If the call will be send to SIP Proxy, then system will exams the number to see if it meets Rewriting Rule.
0204 Matching Rule 1. Best Match rule, the longest digits match first. 2. Wildcard ( x digits) match last 11.2. Call Forward There are three forward types: 1. All: All incoming VoIP call to the SIP entity will be forward. 2.
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WEB page: ADVANCED\SIP COMMOM Phone Set: Please refer to section Appendix A: Phone-Set Command.
VG3300 series user guide 11.3. Inbound Authentication You need to configure inbound authentication if you request authentication for other SIP phone to call you. Configuration WEB Page: ADVANCED \ SIP INBOUND AUTHENTICATION 11.4. FAX For VG3300 software version 1.05 or above, SIP-based T.38 Fax protocol is applied. Any brand SIP gateway with SIP-based T.38 Fax protocol can transmit FAX with each other.
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both sides support SIP-based T.38. Note: If VG3300 connects different SIP devices, some have T.38, but some use G.711 codec only, then user should enable G.711 codec support for FAX. Setup method is listed below: 1. The same step as above set Connect Device to Fax 2.
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VG3300 series user guide 3. Warm-Restart the system...
11.5. Non-SIP Call port seizure preference For non-SIP Calls, the port seizure preference is listed below 1. Inbound from PSTN If the inbound FXO port was configured as "Fax" device, it will also seize only FXS ports that "Connect Device" is configured as Fax. The Voice devices behave the similar way. From FXO port to FXS port Connect Device at FXO port VOICE port...
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call dials from B to D will not be busy. Here is the possible situation. D keeps talking with A and hears Call Waiting Tone if B calls D. B hears normal ring back tone without sense any different. If D keep talking with A and ignore the Call Waiting Tone for more than 30 seconds, Call Waiting Tone stop and the phone call return to normal condition If D keep talking with A and ignore the Call Waiting Tone for more than 30 seconds, B keep hearing ring back tone for 30 seconds and listen busy tone finally.
Connection Type A: FXS port of VG3300 Series B, C: SIP Device (VG3300 Series, other brand SIP gateway. SIP phone...), Normal PSTN phone call (special condition is described below) Call waiting function works only on SIP call. So PSTN call works when it is transited as SIP call. If Inbound transit call is configured on VG3300 (please refer to 10.9 Make Inbound Transit Call), then Call Waiting function is available when user dials the SIP number of this VG3300 gateway itself.
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This selection ignores the source contact information (IP, port number) which VG3300 received. It always sends the RTP packet to the contact information (IP, port number) described in the packet (SDP) received. VG3300 Series (192.72.83.23, port: 10000) Send RTP to 10.13.6.18 port: 4000 Network...
12. WEB MANAGEMENT INTERFACE The Tree Architecture of Web Management is shown below HOME BASIC IP SETTING ADVANCED CHANNEL PHONE BOOK ACCESS CODE GENERAL General SIP COMMON SIP OUTBOUND AUTHENTICATION SIP INBOUND ATHENTICATION STUN Dialing Plan Inbound Transit (for gateway has FXO port.
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Category Section Information Region ID Software Version BootRom Version Hardware Version Card Type Up-Time Address Date Time Time Time Configuration Source NTP Server Time Zone Description Display region ID.(Read only) Display software version.(Read only) Display BootRom Version.(Read only) Display hardware Version.(Read only) Display card type.
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Daylight saving Auxillary Signaling protocol Port Base Port System Restart Restart Mode ON: Enable daylight saving. OFF: Disable daylight saving. UDP port to transfer signal packets. It can be setting in the range of 0 to 65535. (Must reboot system to apply changes)(Only support VG and VTG devices) Base of UDP port to receive RTP...
12.2. IP SETTING Category Section IP Settings IP State Description The way to obtain IP addr ess: Manual: En tered by user (Static IP) Auto(DHCP): As signed by DHCP server oE: Assigned by PPPoE of Default S etting Manual...
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Current Setting Change To PPPoE Account Settings Password Confirm Password Service Name DNS Server Primary Address Secondary Address User Name Password Password Password Confirm Display the configured IP address, subnet mask addr and default gateway. (Read only) Enter the IP address th at will be used after next restart,...
12.3. ADVANCED / GENERAL Category Flash Button Touch Tone (DTMF) Guard Time Dial Ending Time Section Description Flash Time System confirmed “Flash” time. Duration The duration to send a DTMF. Inter-digit The inter-digit time of sending string of DTMF digits. Line The time defines how long the system will not...
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Redundancy T.38 Fax Relay Frequency Cadence Busy Tone Spec Frequency Cadence Reorder Tone Spec VG3300 number if a ‘#’ digit is missing. Number of times to retry T.38 Fax protocol. Use more Redundant packet when network is unstable. No Redundant packet 1 Redundant packet 2 Redundant packets 3 Redundant packets...
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Section Item Field Description Port and Header Port Header Form Outbound Proxy Domain Setting Name Port Registrar Setting Domain Name Out-band DTMF Control Incoming Call Screening Disable: Accept all incoming SIP call Screening NAT Signalling Control Keep Alive Target the media (RTP) Codecs Selection Codec...
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Section Item Field Description Codec Priority SIP Entity SIP Entity Select an entity and click Select button Entity Control Register Status CLIR Public Address Address Setting PCMU: Mark the selection to Enable PCMU Codec (G.711 u Law) PCMA: Mark the selection to Enable PCMA Codec (G.711 A Law) You can select the codec priority for your requirement.
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Section Item Field Description Default Account Contact Address Setting Current Setting RFC 2833 DTMF 2833 DTMF 2833 In Forward To Forward Address Type SIP Entity Channel Members Account information for registering SIP Proxy Username: It may the same as your SIP number Password: Password for Authentication Confirm Password: Reconfirm...
Section Item Field Description Entity 12.5. SIP OUTBOUND AUTHENTICATION Section Item Field Description SIP Outbound Maximum Maximum number of entries Authentication Entered Entries Show ‘+ ‘ means the SIP entity is for the channel. allowed Number of entries of authentication entered. List of entries Default Empty...
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Section Item Field Description List Update Entry Delete Entry Entity: Which entity that you select. Realm: Domain name or IP address. Username: Username of authentication. The gateway creates default entry according to the Public Address Setting for easy registration. Please refer to 10.3 SIP Entity and 10.4 SIP Outbound Authentication Enter the information of outbound...
12.6. SIP INBOUND ANTHENTICATION Section Item Field SIP Inbound Realm Authentication Maximum Entered Entries List Description Enter domain name, IP address or word string. Maximum number of entries allowed Number of entries of authentication entered. Display the entries Entity: Which entity that you select. Username: Username of authentication.
Section Item Field Update Entry Delete Entry 12.7. Dialing Plan Description Enter entries of authentication Entity: Which entity that you select. Username: Username of authentication. Password: Password of authentication. Confirm Password: Enter password again for confirmation. Delete entries of authentication Entity: Which entity that you want to delete.
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Section Item Field DIALING PLAN Maximum Entered List Add Dialing Plan Delete Entry Dial In Rewriting Control Rule Capacity List Add Dialin (button) Pattern: Add the pattern that user Del Dialin (button) Fill in the Pattern digit that will be Description Maximum number of (Read Only) 100...
12.8. Inbound Transit Only VG3300 gateway with FXO port has this web page. Group Field Transit call Warning Time Release Call by Checking RTP Password Maximum For Inbound Transit Entered Entries List Description This gateway will send warning tone periodically to check if the line is still alive.
Group Field Add Passwords Delete Passwords 12.9. STUN Section STUN Server Description Enter a new password, any combination of digits (0~9), less than 9 characters. The password will be used at PINcode for auto answer function Enter the password to be deleted, refer the detail data under Entries List Item Field Description...
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Section Item Field NAT WAN IP Address STUN Server Maximum Setting Entered List Delete NAT Type Type Stun Refresh Time Interval Mapping List List Description Input this NAT WAN IP helps you to pass through NAT without using STUN server. The port number inside and outside NAT should be the same.
12.10. CHANNEL Category Information Section Description Channel Channel number: Channel Display port type. (Read only) Type Phone: FXS Interface, connect to telephone set or Fax machine. Line: FXO Interface, connect to phone line. Default Setting...
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Channel For FXS port: Control Bothway: Can make and accept IP call and PSTN call from this channel Disable Disable all functions of this port. For FXO port: IN_Only: Accept calls from PSTN only Bothway: Accept call from PSTN or call dial from FXS Disable: Disable all functions of this port.
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Battery Reverse Auto Answer Call Waiting T.38 FAX Relay Control Voice Input Gain Output Gain This mechanism will reverse the polarity promptly that help some PBX to identify the start and end of each call ON: Enable the function OFF: Disable the function This unit auto answer the call from FXO Disable: Disable Auto Answer...
12.11. PHONE BOOK Section Item Field Description Apply to Hotline Control SIP Phone Book Maximum Maximum number of entries Entered Entries List Enable or Disable the hotline function to VES-3302 Line or other SIP device to make hotline call. allowed Number of entries of phone books entered.
Section Item Field Description Update Entry Delete Entry 13. Use Private IP (Behind NAT) Using a Private IP in a NAT Environment The gateway is able to communicate with other gateways under a NAT environment using Private IP addresses on the LAN side of your IP Sharing device. However you must configure the IP Sharing device to treat the gateway as a Virtual Server using UDP port 5060,2000.
14. File Management 14.1. File Types The naming convention to the file type of VPS3302 is listed in the following table: File Name SIP3302.CFG SIP3304.CFG SIP33XX.CFG SIP3302.RUN SIP3304.RUN SIP33XX.RUN SIP3302.WEB SIP3304.WEB SIP33xx.WEB 14.2. Software Update 14.2.1. Software update via FTP Preparation before Updating FIRMWARE Power on the Conference Bridge Get Windows based PC ready...
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Software Update by FTP for File Type RUN and WEB Execute FTP Client Software, e.g. CuteFTP Enter IP Address, User Name (default is FTP), Password (the password of FTP and Console is same, and the default is blank), and the Port Number to 21 Click button Connect to get connection between gateway and FTP Client.
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Select the file with extension of .RUN and click button Upload and then Yes to overwrite. (Please notice that the file name must be same as the file name in the Gateway, e.g. .RUN SIP3304 After the file is overwritten (you may check if the time of the file is updated), Gateway has to run Cold Start to store the configure file, then the updating is effective.
15. Appendix 15.1. Appendix A: Phone-Set Command Pick up the handset and listen for the dialing tone. Dial “##0000 and listen for three consecutive tones before setting the following parameters. After input the parameters, please dial ‘# to end the configuration.
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Password Change FTP Password Listen for the IP Address Listen for the Subnet Mask Listen for the Default Gateway Listen for WEB, FTP, Telnet Port Listen for Current Public Address Region ID Reset unit to Factory Default values System Warm Restart 1: do it 6 digits (ending ”#”...
15.2. Appendix B: Console Command User Exec commands Enable Exit Help Show show ethernet history running-config version Privileged Mode Configure Delete Disable Exit Help Ping Probe-hook Probe-remove Reload Restart Show Global Mode Dbflush Exit Help pppoe regional_id service_port Turn on privileged commands Exit from the EXEC Description of the interactive help system Show running system information...
15.5. Region ID Country Region ID Argentina Australia Philippines Portugal Brazil Canada China Russia Sweden Vietnam Belgium Country Region ID France Germany Hong Kong India Italy Japan Korea Malaysia Mexico Netherlands New Zealand VG3300 series user guide Country Region ID Singapore Slovenia South Africa...
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15.5. Region ID Country Region ID Argentina Australia Philippines Portugal Brazil Canada China Russia Sweden Vietnam Belgium Country Region ID France Germany Hong Kong India Italy Japan Korea Malaysia Mexico Netherlands New Zealand VG3306 series user guide Country Region ID Singapore Slovenia South Africa...
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