System Led Is Off - Hughes HN7000S User Manual

System LED is off

(See the Caution statement and note concerning cable
connector tightness following Figure 45 on page 56.)
Note: The remote terminal may operate correctly when first
installed even if the transmit and receive cable connectors are
not adequately tightened. However, problems could develop
later. Therefore, correct operation of the terminal is not an
indication that the cables are adequately tightened.
2. Restart the terminal:
a. Go to the System Control Center home page.
b. In the Help section, click
(or Restart HN7700S).
3. If this does not correct the problem, power cycle the terminal:
CAUTION
Do not power cycle the terminal by unplugging the power
cord from the back of the terminal. This could shock you
and/or damage the terminal.
a. Unplug the power cord from the power source.
(If the terminal is connected to a DC power source, unplug
the DC input cable from the terminal's power supply.)
b. Wait 30 sec.
c. Plug the power cord back into the power source.
(If the power source is DC, plug the input cable back into
the power supply.)
If the problem persists, contact your service provider.
Note: Often, if the Receive or Receive/PPP-IP LED is not on, the
other LEDs may not be on.
If the System LED is off, but the Transmit or Transmit/Wan and
the Receive or Receive/PPP-IP LEDs are on, there may be a
problem at the NOC. Follow these steps:
1. Wait 15 minutes. If there is a problem at the NOC, it will
soon be corrected and the System LED will turn on. You can
then resume normal operation.
Restart HN7000S
Chapter 5 • Troubleshooting
1037073-0001 Revision E
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