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Hughes HN7700S Installation Manual

Hn system terrestrial broadband router
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HN System
Terrestrial Broadband Router
Installation Guide
Model: HN7700S
1037753-0001
Revision A
May 19, 2008

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Summary of Contents for Hughes HN7700S

  • Page 1 HN System Terrestrial Broadband Router Installation Guide Model: HN7700S 1037753-0001 Revision A May 19, 2008...
  • Page 2 Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Important Safety Information

    Important safety information For your safety and protection, read this entire manual before you attempt to install the HN router. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. Types of warnings used This section introduces the various types of warnings used in this manual to alert you to possible safety hazards in this manual...
  • Page 4 • Important safety information 1037753-0001 Revision A...

  • Page 5: Table Of Contents

    Contents Important safety information ..... iii Types of warnings used in this manual ....iii Chapter 1 Introduction .
  • Page 6 Chapter 5 Commissioning the HN router ....19 Router connections ........19 Commissioning procedures .
  • Page 7 Chapter 8 Configuring the HN router for VADB backup ..57 VADB overview........57 Requirements for VADB .
  • Page 8 FCC Part 68 ........96 Ringer equivalence number (REN) .
  • Page 9 Figures Chapter 1 1. HN router ............2 Chapter 2 2.
  • Page 10 Chapter 6 29. Summary page ..........38 30.
  • Page 11 64. Internet Protocol Properties - Windows XP ......74 65. Network and Dial-up Connections - Windows 2000 .....75 66.
  • Page 12 99. Setting the service..........113 100.
  • Page 13 4. HN7700S standards compliance........93...
  • Page 14 • Tables 1037753-0001 Revision A...

  • Page 15: Introduction

    This manual identifies such differences where applicable. In this guide, the term HN router refers to the HN7700S acting as a router. Transport devices refer to the Siemens 4100/4101 SpeedStream Modem or the ADTRAN Total Access 660R T-1 line.

  • Page 16: Router Specifications

    crossover Cat-5 cable to a single computer or to an Ethernet hub/switch port. It is completely self-contained requiring no external PC to host any functions or software. The software is automatically updated from the Network Operations Center. It also has an an internal modem (with telephone jack) to support the Virtual Private Network Automatic Dial Backup (VADB) feature.

  • Page 17: Commissioning

    Table 1: Specifications for the HN router Safe operating 5 to 40°C (Above 5000 ft altitude, reduce maximum temperature by 1°C per temperature range 1000 ft) Safe operating 5% to 95% non-condensing humidity range Safe altitude 10,000 ft Cooling method Convection Main processor 300 MHz...

  • Page 18: Installation And Commissioning Steps

    Installation and The installation and commissioning of the HN router is a multi-step process involving two pieces of equipment—the HN commissioning steps router and the associated transport device. The workflow and chapter reference numbers for the process steps follow. 1. Preparing, installing, and commissioning the transport device a.

  • Page 19: Preparing The Hn Router For Installation

    Figure 2 on page 6 and any other materials you may need. Note: Customers who purchased their system from a Hughes retail channel receive an order confirmation e-mail. Note: If the site has a DC power source, it will require a DC/DC Table 2 on page 11 power supply.

  • Page 20: Items Required For Installation

    Items required for Ensure the HN router shipping carton contains the items shown in Figure 2. installation Cat-5 Ethernet cable Wall unit In-line Warranty Pedestal base Power supply Wall unit or in-line unit Remote terminal Items provided in the remote terminal shipping carton terr.cfg file (if you are Installation specification or work order...

  • Page 21: Customer Site Requirements

    • Internet Explorer 6.0 or later with proxy settings disabled. See Appendix C – Disabling a Web browser’s proxy connection, on page 89. • The latest version of the terr file if you are instructed .cfg to install it. • All existing firewall software must be disabled. Customer site The HN router can be used with any device that supports IP and has a 10/100 BaseT Ethernet port.
  • Page 22 CAUTION Do not connect the power supply to the router, or connect the power supply to a power source until you are instructed to do so. CAUTION • Do not block any ventilation openings. Do not install near heat sources such as radiators, heat registers, ovens, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 23: Chapter 3 Assembling And Connecting The Hn Router Hardware

    VADB. To install the HN7700S for VADB, see Chapter 8 – Configuring the HN router for VADB backup.

  • Page 24: Assembling And Connecting The Hn Router Hardware

    Attaching the base To attach the base to the router: 1. Position the router and pedestal base Figure 3. Figure 3: Attaching the router to the pedestal base 2. Starting with the router bottom about ½ inch from the bottom of the pedestal base, slide the router into the base until the router locks into position.

  • Page 25: Selecting The Router Location

    Selecting the router Select a location for the router that will accommodate all required cable connections, including the power source. Place the router in location the desired location. CAUTION • Do not block any ventilation openings. Do not place the router near heat sources such as radiators, heat registers, ovens, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 26: Connecting An Ac/Dc Power Supply

    Connecting an AC/DC power Figure 4 shows the AC/DC power supply that is used with the HN router. supply Figure 4: AC/DC power supply CAUTION The following apply if you use an AC/DC power supply: • The input must be 110/240-VAC. •...

  • Page 27: Connecting A Dc/Dc Power Supply

    Connecting a DC/DC power Figure 5 shows the DC/DC power supply used with the HN router. supply Figure 5: DC/DC power supply Connect the DC/DC power supply as follows: 1. Connect the DC power cord to the DC IN port on the HN router.
  • Page 28 Chapter 3 • Assembling and connecting the HN router hardware 1037753-0001 Revision A...

  • Page 29: Connecting The Hn Router To A Transport Device

    Chapter 4 Connecting the HN router to a transport device This chapter explains how to connect the HN router to a transport device. It covers the following topics. • Connecting the cables to a modem transport device on page 15 •...

  • Page 30: Connecting The Cables To A T-1 Transport Device

    Figure 6 is a sample illustration of the connections using a modem transport device. Figure 6: Connecting the cables Note: Ensure the modem has been configured properly prior to connecting the cables. Connecting the cables To connect the T-1 transport: to a T-1 transport device 1.

  • Page 31: Leds On Power-Up

    LEDs on power-up As the HN router powers up, observe the LEDs as shown in Figure 7 to make sure that the HN router is working properly. When power is applied to the HN router or after the HN router is reset, the LEDs light up in the following order, indicating normal operation: 1.
  • Page 32 The following table explains other LED light patterns and their meanings. Pattern Description Solid blue Operating normally Cable between HN router and the LAN port is not connected Flashing Operating normally Transmit Solid blue Operating normally No physical connectivity to the WAN port Flashing Receiving data Intermittent flashing...

  • Page 33: Commissioning The Hn Router

    Chapter 5 Commissioning the HN router This chapter explains how to commission the HN router. It includes the following topics. • Router connections on page 19 • Commissioning procedures on page 19 • Changing from VSAT to router mode on page 20 •...

  • Page 34: Changing From Vsat To Router Mode

    • Choosing auto selection or manual entry to enter service parameters. • Selecting the service provider. • Selecting and verifying the service parameters. • Entering configuration parameters. • Restarting the router. Changing from VSAT to When you received the HN router in the installation package, it is in the default VSAT mode.

  • Page 35: Setup Screen

    4. Click Advanced Commissioning Options as shown in Figure 8. 5. The Broadband Satellite Setup screen displays as shown in Figure 9. Figure 9: Setup screen 6. Click the Mode Change link. This initiates the process to change the mode from VSAT to router. Chapter 5 •...

  • Page 36: Terrestrial Broadband Setup Page

    7. The Mode Change Confirmation page displays as shown in Figure 10. Figure 10: Mode Change confirmation 8. Click Next to continue with the commissioning process. 9. The Terrestrial Broadband Setup screen displays as shown in Figure 11 on page 23. Terrestrial Broadband The Terrestrial Broadband Setup screen is the Terrestrial Broadband Commissioning start page.

  • Page 37: Terrestrial Broadband Setup Page

    Figure 11: Terrestrial Broadband Setup page 1. Click the Config File Upload link. The Configuration File Upload screen displays as shown in Figure 12. Figure 12: Configuration File Upload screen 2. Click the Browse button to locate the terr.cfg file on the installer laptop.

  • Page 38: Commissioning By Auto Selection

    3. Select the appropriate file. 4. Click the Upload button. 5. The system displays a confirmation screen as shown in Figure 13 indicating the the file was successfully transferred. 6. Click the Close button. Figure 13: Configuration file confirmation 7. The system returns to the SCC home page. Commissioning by auto Commissioning by auto selection is the preferred method of commissioning the HN router.

  • Page 39: Terrestrial Broadband Setup Screen

    Figure 14: Terrestrial Broadband Setup screen 2. The NAP Service Parameters screen displays as shown in Figure 15. Figure 15: Auto selection - Service Parameters Chapter 5 • Commissioning the HN router 1037753-0001 Revision A...

  • Page 40: Auto Selection - Service Parameters Selecting The Nap

    3. Click the down arrow for the Service field. A list of service providers appears. 4. Select the appropriate service provider from the list. Refer to your work order for the correct service provider. 5. Figure 16 shows the drop-down list with the ADSL provider highlighted for selection.

  • Page 41: Select Service Parameters For T-1

    Figure 17: Select Service Parameters for T-1 6. Click Next. 7. The Verification of Service Parameters screen displays as shown in Figure 18 Note: If you are instructed to commission by manual entry, click the check box for Enter service parameter manually. Refer to Commissioning by manual entry on page 33 for the manual entry work flow.

  • Page 42: Entering And Verifying Configuration Parameters

    Figure 18: Auto selection - T-1 NAP verification screen Figure 19: DSL NAP verification 8. Verify the service parameters are correct. 9. Click Next. Entering and verifying Figure 20 shows a sample Configuration Parameters screen for a DSL NAP. Figure 21 on page 29 illustrates the parameters for a configuration parameters Chapter 5 •...

  • Page 43: T-1 Configuration Parameters

    T1 provider. Your screen may differ depending on the NAP selected. Figure 20: Auto selection - DSL Configuration Parameters Figure 21: T-1 Configuration Parameters 1. Use your work order to enter the appropriate values for the fields displayed. Click Next. Chapter 5 •...

  • Page 44: Completing The Commissioning Process

    2. The Verification of Configuration Parameters screen displays as shown in Figure 22. Figure 22: Sample Configurations Parameters verification screen 3. Verify the information is correct. 4. Click Next. Completing the The system displays a confirmation message on the Terrestrial Broadband - Confirmation screen as shown in Figure 23.

  • Page 45: Connecting The Hn Router

    192.168.5.1 in the address bar. The system displays the HN router home page as shown in Figure 24 on page 32. Note: When commissioned as a router, HN7700S-R is used to identify this functionality on all user interface screens.

  • Page 46: Router System Control Center Home

    Figure 24: Router System Control Center home page If the SCC home page does not renew: 1. Open a command prompt or window on the installer PC. Type ipconfig /renew. 2. Press Enter. The system displays the following message: Figure 25: IP address assigned Chapter 5 •...

  • Page 47: Commissioning By Manual Entry

    Commissioning by Hughes recommends using the auto selection process. If you are instructed to commission by manual entry, you must have manual entry required information to complete this process. See Entering and verifying the configuration parameters on page 34 for this information.

  • Page 48: Entering And Verifying The Configuration Parameters

    7. The Verification of Service Parameters screen displays as shown in Figure 27. Figure 27: Manual entry - Verification of Service Parameters 8. Verify the NAP information is correct. 9. Click Next. Entering and verifying the A sample Manual Configuration screen displays as shown in Figure 28.
  • Page 49 11. Click Next. 12. A Verification of Configuration Parameters screen displays. 13. Verify the information is correct and click Next. Refer to Completing the commissioning process on page 30 to complete the procedure. Chapter 5 • Commissioning the HN router 1037753-0001 Revision A...
  • Page 50 Chapter 5 • Commissioning the HN router 1037753-0001 Revision A...

  • Page 51: Verifying The Installation And Commissioning

    Chapter 6 Verifying the installation and commissioning This chapter discusses the final steps of the commissioning process. It covers the following topics: • Verifying the terrestrial link on page 37 • Verifying the download status on page 38 • Completing the process on page 40 Verifying the terrestrial Use the System Control Center and the Advanced pages to verify commissioning.

  • Page 52: Verifying The Download Status

    The system displays the Terrestrial Statistics Summary page as shown in Figure 30 which shows the Terrestrial Link with a status of established. Figure 29: Summary page Verifying the download Once the terrestrial connection comes up, the HN router proceeds to download the latest software and parameters.

  • Page 53: System Status Page

    The system displays the SDL Monitor page as shown in Figure 30. Use the State column to view the progress of the download. Figure 30: SDL Monitor page The HN router restarts and loads the new parameters and software when all the files are delivered. To verify the status: 1.

  • Page 54: Completing The Process

    Completing the process When you have verified the download is complete and commissioning of the HN router is successful: • Perform site sign-off tests. • Disconnect your laptop from the HN router. • Connect the customer’s equipment to the router. Chapter 6 •...

  • Page 55: System Control Center

    Chapter 7 System Control Center The System Control Center is an interface that enables users to access router configuration, statistics, and status information using a web browser from any computer that has TCP/IP connectivity to the terminal. This chapter discusses: •...

  • Page 56: Selecting Settings Option

    4. In the Temporary Internet Files box, click Settings as shown in Figure 32. Figure 32: Selecting settings option 5. The Settings screen displays. 6. Click the Every visit to the page box as shown in Figure 33. Figure 33: Settings screen 7.

  • Page 57: Accessing The System Control Center

    A sample of the System Control Center home page appears as shown in Figure 34. Figure 34: System Control Center home page Note: When commissioned as a router, HN7700S-R is used to identify this functionality on user interface screens. The System Control The System Control Center also referred to as the Home page or the Main page is the central portal to all other pages.

  • Page 58: System Control Center Buttons And Indicators

    System Control Center The top frame of all System Control Center page and associated pages consists of four round buttons with labels above them, as buttons and indicators shown in Figure 35. These buttons are links to other pages and appear at the top of every page, except the Advance pages: •...

  • Page 59: System Status Button

    Figure 37: Link explanation System Status button The System Status button is an indicator button which changes color to indicate the current system status. The different colors indicate the following: • Green - no problem detected, OK • Red - problem detected •...

  • Page 60: Other System Control Center Buttons

    view status details and restore previous operating parameters. Figure 38: System Status indicator reporting Web Acceleration feature down – If the indicator button is red and Problem appears below it, as shown in Figure 39, there is a problem. Click the indicator to access the System Status page to view problem details.

  • Page 61: Lan Info Page

    Figure 40: System Status page Note: The available system status options will vary, depending on how HN router is configured. Therefore, some of the options listed below may not appear on the screen. • Software Download Status - Indicates whether router software and configuration are up to date.

  • Page 62: Lan Info Page

    Figure 41: LAN Info page Chapter 7 • System Control Center 1037753-0001 Revision A...

  • Page 63: Wan Info Page

    WAN Info page Figure 42 shows the WAN Info page. WAN Info shows the configuration of the WAN port and maintains statistics about the traffic through the WAN port. Click the Clear WAN Statistics button to refresh the screen and populate with the most current statistics.

  • Page 64: System Info Page

    System Info page The System Info page, as shown in Figure 43 on page 50 provides basic system configuration information for the HN router. The page is divided into two sections. The HN router Info section contains identifying information for the router such as the Site ID and Serial Number.

  • Page 65: Additional Home

    Additional Home Page The center frame of the the Home page has additional links as illustrated in Figure 44. links Figure 44: Additional Home Page links The links are organized by the following categories: • System Status • Diagnostic Utilities •...

  • Page 66: Connectivity Test

    • Connectivity Test • Detailed Problem Statistics Connectivity Test Connectivity Test link provides access to the Connectivity Test page. It is used to test the connection between the router and the Network Operations Center (NOC). Detailed Problem Statistics Detailed Problem Statistics link allows the user to generate and view statistics for a selected problem for a specific hourly time frame.

  • Page 67: Help Page Links

    Terrestrial Broadband services and how to troubleshoot problems is they occur. Figure 46: Help welcome page The links on this page are: • Introducing the HN7700S-R • Frequently Asked Questions • Terrestrial Broadband Glossary •...

  • Page 68: Advanced Pages

    Figure 47 and Figure 48 show the Help introduction page and Frequently Asked Questions pages, respectively. Figure 47: Help Introduction page Figure 48: Frequently Asked Questions page Advanced Pages The Advanced Configuration and Statistics pages, also known as the Advanced Pages, contain detailed information about the HN router—such as statistics, logs, status, and operating parameters.

  • Page 69: Accessing The Advanced

    Figure 49 is a sample showing one of the many available Advanced Pages. You may need to access the Advanced Pages to communicate with Installer Support or to configure special features, such as Virtual Private Network Automatic Dial Backup (VADB). Figure 49: Advanced page Note: The Advanced Pages provide access to critical configuration parameters and other functions.

  • Page 70: Expanding And Collapsing Menus

    • On the System Control Center home page, click the small icon shown in Figure 50. (The icon looks like a small cartoon-character man. It is a link to the Advanced Pages.) • Type 192.168.5.1/fs/advanced/advanced.html the browser’s address bar and press E NTER Figure 50: Icon link to Advanced Pages Expanding and collapsing...

  • Page 71: Configuring The Hn Router For Vadb Backup

    Chapter 8 Configuring the HN router for VADB backup This chapter explains how to configure the HN router for Virtual Private Network Automatic Dial Backup (VADB) operation. The following topics are discussed: • VADB overview on page 57 • Requirements for VADB on page 58 •...

  • Page 72: Requirements For Vadb

    Requirements for VADB The following requirements must be fulfilled before VADB can be used: • The HN router must be configured for VADB operation before the system is installed and commissioned. Note: The HN router can be upgraded to support VADB operation after it is installed.

  • Page 73: Verifying That The Vadb Profile Is Loaded

    Verifying that the VADB The VADB profile is a downloaded configuration file that sets up the HN router to support VADB. After the HN router is installed profile is loaded and commissioned, follow these steps to verify that the VADB profile is loaded: 1.

  • Page 74: Testing The Telephone Line

    3. Verify that appears in the vadb_net_enabled ENABLED fields. If does not appear in vadb_rem_enabled ENABLED both fields, contact Installer Support and request that these options be enabled. 4. Verify that the VADB access phone numbers appear in the fields. prim phone_num bkup phone_num 5.

  • Page 75: Connecting The Hn Router To The Telephone Line

    Connecting the HN router The HN router contains an internal modem; therefore, it is not necessary to connect an external modem to enable VADB to the telephone line functionality. To connect the HN router to a telephone line, refer to Figure 53 and follow these steps: 1.

  • Page 76: Optional Protection Module

    Optional protection module Some countries may require that a protection module is installed between the HN router router and the public switched telephone network (PSTN) telephone line. The protection module is a high-speed electronic circuit protector that provides both over-voltage and over-current protection. The module includes a short telephone cable that connects to the telephone line port on the HN router and a grounding cable with a ring terminal that connects to the HN router backplane, as shown...

  • Page 77: Installing The Protection Module

    Do not remove or loosen the factory-installed hex nut on the HN router SAT IN port. Use the hex nut supplied with the protection module kit to secure the ring terminal attached to the protection module ground cable. HN7700S backplane Ground Do not remove or cable from...

  • Page 78: Verifying Vadb Functionality

    4. Install the hex nut provided with the protection module on the SAT IN terminal post and tighten it. 5. Reconnect the coaxial cable to the SAT IN terminal post. Make sure the cable is securely tightened. (See the Caution statement that follows Figure 9 on page 16.) 6.

  • Page 79: Led Appearance During Vadb Operation

    If the field changes to SESSION INACTIVE and current_state there is no connection to the satellite (you can’t browse), troubleshoot by verifying that the HN router can ping the VADB gateway: Start → Run 1. Open the Run dialog box by selecting 2.

  • Page 80: Vadb Troubleshooting

    Table 3: HN router LED appearance during VADB operation Appearance Description On (solid) LAN is connected and usable Blinking There is transmit or receive activity on the LAN Transmit/ Blinking Transmitting frames Condition preventing transmission Receive/ PPP-IP Blinking Receiving frames Condition preventing acquisition of outroute (preventing receipt) System...
  • Page 81 4. Make sure the access phone number is accessible from the site. If necessary, refer to the installation specification for instructions explaining how to change the access code required to obtain an outside telephone line or to change the area code. 5.
  • Page 82 Chapter 8 • Configuring the HN router for VADB backup 1037753-0001 Revision A...

  • Page 83: Configuring A Computer To Support Dhcp

    Appendix A Configuring a computer to support DHCP This appendix explains how to configure a computer to support Dynamic Host Configuration Protocol (DHCP). All HN routers come from the factory with DHCP enabled. Therefore, the computer must have DHCP enabled and set to obtain IP addresses automatically.

  • Page 84: Network Connections - Windows Vista

    or High-Speed Internet heading. If it does not, the network is not installed correctly. Figure 59: Network Connections - Windows Vista Note: If a red X appears next to the Local Area Connection icon, check your connections. You cannot successfully configure your system if the red X is present.

  • Page 85: Internet Protocol Properties - Windows Vista

    Figure 60: Local Area Connection Properties - Windows Vista 3. Ensure that Client for Microsoft Networks Internet are installed and checked as shown in the Protocol (TCP/IP) figure. If NetBEUI is installed, uninstall it. 4. Highlight the appropriate Internet Protocol (TCP/IP) connection.

  • Page 86: Windows Xp

    6. Ensure that both the Obtain an IP address automatically options are Obtain DNS server address automatically selected. If not, select them. 7. Click OK to close the dialog boxes and finish the configuration. 8. Restart the computer even if Windows does not require you to do so.

  • Page 87: Local Area Connection Properties - Windows Xp

    2. Right-click the icon that represents Local Area Connection the Network adapter connecting the computer to the Satellite Gateway, and select Properties. Note: If a red X appears next to the Local Area Connection icon, check your connections. You cannot successfully configure your system if the red X is present.

  • Page 88: Internet Protocol Properties - Windows Xp

    5. Click Properties. The dialog Internet Protocol Properties appears as shown in Figure 64. Figure 64: Internet Protocol Properties - Windows XP 6. Ensure that both the Obtain an IP address automatically options are Obtain DNS server address automatically selected. If not, select them. 7.

  • Page 89: Windows 2000

    → → Windows 2000 1. From the Windows desktop, select Start Settings and double-click Control Panel Network and Dial-up Connections A list of network connections appears as shown in Figure 65. icon must appear on the page. If Local Area Connection it does not, the network is not installed correctly.

  • Page 90: Internet Protocol Properties - Windows 2000

    3. Ensure that Client for Microsoft Networks Internet are installed and checked. If NetBEUI is Protocol (TCP/IP) installed, uninstall it. 4. Select . Be careful not to uncheck Internet Protocol (TCP/IP) the check box. 5. Click . The window Properties Internet Protocol Properties appears as shown in Figure 67.

  • Page 91: Updating The Router Software

    Fallback Updater utility to the installer laptop. The utility is distributed to installers in an e-mail message and is also available for download from the Hughes installation support Web site. Contact Installer Support for the Web site address, if necessary.

  • Page 92: Configuring Tcp/Ip Properties On The Installer Laptop

    3. Open the self-extracting file. The Self Extractor dialog appears as shown in Figure 68. Figure 68: Saving the Fallback Updater utility 4. Use the Browse button to select a location in which to unzip and save the utility and its supporting files. Note: Make a note of the location in which the utility and its supporting files are saved.

  • Page 93: Network Connections - Windows Vista

    LAN or High-Speed Internet heading. If it does not, the network is not installed correctly. Figure 69: Network Connections - Windows Vista Note: If a red X appears next to the Local Area Connection icon, check your connections. You cannot successfully configure TCP/IP properties if the red X is present.

  • Page 94: Internet Protocol Properties - Windows Vista

    Figure 70: Local Area Connection Properties - Windows Vista 4. Ensure that Client for Microsoft Networks Internet are installed and checked as shown in the Protocol (TCP/IP) figure. If NetBEUI is installed, uninstall it. 5. Highlight the appropriate Internet Protocol (TCP/IP) connection.

  • Page 95: Windows Xp

    8. Type in the field. IP address 192.168.0.2 9. Type in the field. Subnet mask 255.255.255.252 Note: You do not need to enter information in the Default gateway, Preferred DNS server, or Alternate DNS server fields. 10. Click OK. 11. Restart the computer even if Windows does not require you to do so.

  • Page 96: Network Connections - Windows Xp

    High-Speed Internet heading. If it does not, the network is not installed correctly. Figure 72: Network Connections - Windows XP 3. Right-click the icon that represents Local Area Connection the Network adapter connecting the computer to the router and select Properties Note: If a red X appears next to the Local Area Connection icon, check your connections.

  • Page 97: Local Area Connection Properties - Windows Xp

    4. Ensure that Client for Microsoft Networks Internet are installed and checked as shown in Protocol (TCP/IP) Figure 73. If NetBEUI is installed, uninstall it. Figure 73: Local Area Connection Properties - Windows XP 5. Select . Be careful not to uncheck Internet Protocol (TCP/IP) the check box.

  • Page 98: Windows 2000

    7. Select Use the following IP address 8. Type in the field. IP address 192.168.0.2 9. Type in the field. Subnet mask 255.255.255.252 Note: You do not need to enter information in the Default gateway, Preferred DNS server, or Alternate DNS server fields.

  • Page 99: Local Area Connection Properties - Windows 2000

    Figure 76: Local Area Connection Properties - Windows 2000 4. Ensure that Client for Microsoft Networks Internet are installed and checked. If NetBEUI is Protocol (TCP/IP) installed, uninstall it. 5. Select . Be careful not to uncheck Internet Protocol (TCP/IP) the checkbox.

  • Page 100: Updating The Fallback.bin File

    7. Select Use the following IP address 8. Type in the field. IP address 192.168.0.2 9. Type in the field. Subnet mask 255.255.255.252 Note: You do not need to enter information in the Default gateway, Preferred DNS server, or Alternate DNS server fields.

  • Page 101: Troubleshooting

    When the update is complete, the utility automatically closes and the router reboots. Refer to Troubleshooting if the utility does not automatically close or the router fails to reboot. Troubleshooting Perform these troubleshooting procedures if you are unable to update the file using the Fallback Updater fallback.bin utility:...
  • Page 102 c. Plug the power cord back into the power source. 6. Restart the Fallback Updater utility and repeat the instructions in Updating the fallback.bin file on page 86. 7. If you are unable to update the file on the fallback.bin router after completing steps 1 though 6, contact Installer Support.

  • Page 103: Disabling A Web Browser's Proxy Connection

    Appendix C Disabling a Web browser’s proxy connection This appendix explains how to configure Internet Explorer and Netscape web browsers not to connect to the Internet through a proxy server. The procedures may be used to configure the browser on your installer laptop PC or the customer’s computer. Users should be aware that it is rare to enable a proxy server.

  • Page 104: Selecting The Connections Tab

    4. Select the Connections tab as shown in Figure 79. Figure 79: Selecting the Connections tab 5. Click LAN Settings to access the dialog box shown in Figure 80. Figure 80: Accessing LAN settings 6. Click to remove the check mark from the box next to Use a proxy server for your LAN 7.

  • Page 105: Netscape

    Netscape To disable the proxy connection if you are using Netscape: 1. Turn the computer on. 2. Open Netscape. → 3. Select to access the Preferences window Edit Preferences shown in Figure 81. Figure 81: Accessing proxy settings: Netscape → 4.
  • Page 106 Appendix C • Disabling a Web browser’s proxy connection 1037753-0001 Revision A...

  • Page 107: Conformance With Standards And Directives

    Appendix D Conformance with standards and directives The HN7700S has been certified to conform to the standards shown in Table 4. Additional information follows the table. Table 4: HN7700S standards compliance Category Standard HN7700S Safety standards UL60950-1 for the United States CAN/CSA-C22.2 No.

  • Page 108: Safety - Operating Conditions For Canada

    In addition to the warnings and safety guidelines listed in this document, the following operating conditions apply to the conditions for Canada HN7700S used in Canada: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements.

  • Page 109: Electromagnetic Compatibility (Emi)

    Telephone: 1-866-347-3292 Trade Name: HUGHES Type of Equipment: Two-Way Hughes System Model Numbers: HN7700S (1500139-xxxx) The Two-Way Hughes System ( HN router) complies with the Canadian ICES-003, Class B standard. Appendix D • Conformance with standards and directives 1037753-0001 Revision A...

  • Page 110: Canada Class B Warning

    This section explains compliance with the IP over Satellite standard (IPoS) and FCC Part 68. standards IPoS The Hughes system is compliant with IPoS, ratified by the Telecommunications Industry Association (TIA-1008), first published in October 2003 and issued as Revision A in May 2006.

  • Page 111: Ringer Equivalence Number (Ren)

    Discontinuance of service This section applies to the HN7700S only. If the Two-Way Hughes System causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the Telephone Company will notify...

  • Page 112: Repairs In The United States

    Hughes must make any necessary repairs to the modem portion of this equipment in order to maintain valid FCC registration. Do not attempt to repair or service your router. Return it to Hughes. No repairs can be made by customers. All repairs must be done by a Hughes authorized service center.

  • Page 113: Adtran Total Access 600R

    Appendix E ADTRAN Total Access 600R This appendix discusses how to install and configure the ADTRAN Total Access 600R router as a T-1 transport device. It covers the following topics: • Minimum system requirements on page 99 • ADTRAN shipping carton on page 99 •...

  • Page 114: Installing The Adtran 600R

    Figure 83 and Figure 84 show front and back views of the ADTRAN 600R. Figure 83: ADTRAN 600R front Figure 84: ADTRAN 600R back Installing the ADTRAN The ADTRAN 600R may be wallmounted or used in a table-top position. 600R The tools required for wallmount installation of the unit are: •...

  • Page 115: Led Positions

    Figure 85: LED positions Prepare the mounting surface by attaching a board (typically plywood, 3/4” to 1” thick) to a wall stud. Mounting to a stud ensures stability. Avoid using sheetrock anchors as they may not Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A...

  • Page 116: Supplying Power

    provide sufficient stability. Refer to Figure 86 on page 102 for a wallmount illustration. Figure 86: Wallmount Install two #6 to #10 (1 1/2” or greater in length) wood screws through the unit’s brackets and into the mounted board. Supplying power Each unit includes an auto ranging 90-250 VAC, 50/60 Hz power supply with a 3-prong removable cable.

  • Page 117: Front Panel Leds

    Figure 87 on page 103 shows the front panel of the unit. Figure 87: ADTRAN front panel Front panel LEDs You can use the front panel LEDs to monitor the operation and activity of the ADTRAN. Refer to Table 5 for an expla- nation of the color patterns.

  • Page 118: Terminal Menu Window

    page 104. This figure illustrates the top-level menu. The structure of the window consists of the following elements. • Menu path - Shows the session’s current path in the menu structure. • Window panes - There are two window panes, the left and right panes.

  • Page 119: Navigating Using Keystrokes

    The following table gives the keys for navigating between and within the window panes. To do this Use this key Move from left pane to right pane Enter Right Arrow Move from right pane to left pane Escape Left arrow Backspace Move within each pane Up arrow...

  • Page 120: Connecting The Adtran

    To do this... Press this key Refresh the screen CTRL+R Restore factory default settings Copy items to the clipboard Paste the item stored in the clipboard Save the current configuration to flash memory CTRL+W Insert a new list item Delete a list item View the help screen CTRL+Z Exit from the help screen...

  • Page 121: System Info Menu

    System Info menu The System Info menu screen gives basic information about the ADTRAN and displays the fields available for editing. Figure 90: System Info menu screen Configuring the To begin configuring the ADTRAN: ADTRAN 1. Select the System Config menu to set up the operational configuration for the ADTRAN 600R.

  • Page 122: Router Menu

    4. Press TAB to move to the right pane and select Config. Figure 91: Router menu 5. Select the + sign. 6. Press Enter to display more options as shown in Figure 92 . Figure 92: Config Interfaces Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A...

  • Page 123: Config/Interfaces Screen

    7. The Config/Interfaces screen displays as shown in Figure 93. Figure 93: Config/Interfaces screen. 8. Use the down arrow to select Num 2. 9. Use the right arrow to move to the + sign for the T1 interface as shown in the following figure. 10.

  • Page 124: Interfaces/Setup Screen

    11. The Interfaces/Setup screen displays as shown in Figure 94. Figure 94: Interfaces/Setup screen 12. Use you down arrow to access the Local IP Address field. Note: Use the information on your FSO (field service order) to input data for fields on this screen. 13.

  • Page 125: Sample Setup Screen

    Figure 95: Sample setup screen 16. Press CTRL+W to save your changes. Note that the changes remain on the screen until you leave the screen. 17. Press the H key to return to Home screen as shown in Figure 96. Figure 96: Home screen Appendix E •...

  • Page 126: Ds0 Mapping

    DS0 mapping The following procedure gives the steps to map DS0s. 1. From the main menu select DS0 Maps. 2. Verify the active map is set to Map 1. 3. Use the down arrow to select Edit/View Map 1 as shown in Figure 97.

  • Page 127: Selecting The Ds0

    5. Select DS01 as shown in Figure 98. Figure 98: Selecting the DS0 6. Set the Service to TA IAD as shown in Figure 99. Figure 99: Setting the service 7. Press Enter. Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A...

  • Page 128: Mapping A Ds0 Port

    8. Select unassigned and press Enter. 9. Select Router 64K for the Port as shown in Figure 100. Figure 100: Mapping a DS0 port 10. Use this process to configure the number of channels indicated on your FSO. Figure 101 illustrates eight channels configured.

  • Page 129: Confirming Connectivity

    11. When all channels are configured, press CTRL+W to save the changes. 12. Press H to return to the Home menu. 13. Press CTRL+L to log out as shown in Figure 102. Figure 102: Log out screen Confirming connectivity To confirm connectivity to the NAP, ping the Far-End IP Address. You entered this address from your FSO during the setup procedures.
  • Page 130 Appendix E • ADTRAN Total Access 600R 1037753-0001 Revision A...

  • Page 131: Siemens 4100/4101 Dsl Modem

    Appendix F Siemens 4100/4101 DSL Modem This appendix discusses how to install and configure the Siemens 4100/4101 modem. Included are the following topics: • Minimum system requirements on page 117 • Items required for installation on page 117 • Installation overview on page 118 •...

  • Page 132: Installation Overview

    Installation overview Installing the modem is a multi-step process composed of the following tasks. • Connecting the cables • Making the connection • Commissioning the modem Installing line filters Prior to installing the Siemens 4100/4101 DSL modem you must wire and filter the modem for proper installation. This includes: •...

  • Page 133: Installing The Modem

    • The Internet LED should remain a solid green. • The Activity LED may blink. Installing the modem To establish a connection from your computer to the modem: 1. After connecting the modem, power up your laptop. 2. Click the icon appears on the screen that was downloaded from the installer portal.

  • Page 134: Searching For Device

    Figure 105: Searching for device 3. Click the Install button. 4. When the system has located the device, its displays the Ready to proceed with device installation message as shown in Figure 106. Figure 106: Ready message Appendix F • Siemens 4100/4101 DSL Modem 1037753-0001 Revision A...

  • Page 135: Downloading Firmware

    5. The system displays the Downloading Firmware message as shown in Figure 107. Figure 107: Downloading Firmware 6. The system displays the rebooting message a show in Figure 108. Figure 108: Rebooting Device message Appendix F • Siemens 4100/4101 DSL Modem 1037753-0001 Revision A...

  • Page 136: Installation Complete

    7. Once the system reboots, the installation complete message displays. 8. Click OK to exit the application as shown in Figure 109. Figure 109: Installation complete Proceed to Chapter 2 – Preparing the HN router for installation on page 5. Appendix F •...

  • Page 137: Acronyms And Abbreviations

    Acronyms and abbreviations AC – Alternating current Mbyte – Megabyte AWG – American Wire Gauge MHz – Megahertz C – Celsius NAP – Network Access Provider NIC – Network interface card DC – Direct current DCE – Data communication equipment PC –...
  • Page 138 • Acronyms and abbreviations 1037753-0001 Revision A...

  • Page 139: Index

    Installation PC, configuring for DHCP support Auto Selection installer laptop Installing AC/DC power supply Cables DC/DC power supply connecting to HN7700S pedestal base Colors (meaning of), System Status link VADB Internet Explorer, disabling proxy server connection Internet Protocol (IP) Detailed Problem Statistics page...
  • Page 140 VADB profile Virtual Private Network Automatic Dial Backup Removing the pedestal base See VADB Repairs Canada United States Web browser, disabling proxy server connection Ringer equivalence number Safety standards, Canada Siemens Model 4100/4101 Specifications general power supplies Standards, conformity electromagnetic compatibility safety, Canada telecommunications System Control Center...

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