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Troubleshooting - Barco DP2K Quick Start Manual

Digital cinema projectors
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Problem:
The lamp does not strike
Press the
button. Between each strike
attempt, allow 10 seconds (if lamp is cold) or
1 minute (if lamp is hot).
If after the third attempt the lamp does not
strike, check the
for errors, then
contact the theater's technician.
Problem:
Content is distorted or not playing with the correct color
Reselect the proper
on the
projector for the current movie.
Use the
to select color bars.
Check that red, green and blue can all be seen.
Reselect the proper
again, for the
current movie.
Restart the projector and server, and try to re-
play the movie. Let the lamp cool down for at
least 1 minute prior to restarting.
Problem:
The projector Status Light is solid red, yellow or blue
= Error condition. Restart the projector.
If the status light turns green, problem is
resolved. Check the
for "red"
marked error messages. If you find an
error, report it to the theater technician.
= Warning. Check the
for "yellow" marked warning messages
and take action accordingly.
= Maintenance notification. Check the
for "blue" marked messages
and perform the suggested maintenance.

Troubleshooting

Problem:
1
Check to see if the
is open.
Check that the
Verify that the correct
Verify that the server is playing.
Verify the operation of the projector with a
1
3
2
Check all video connections from the
server. Try playing different content.
Problem:
On the Touch Panel, select the
the "
Check the "
light output does not indicate at least 11 FL, contact
the theater technician
Problem:
Check the booth's ambient temperature,
which must fall between:
• 50 - 95 degrees Fahrenheit
• 10 – 35 degrees Celsius
Check that the extraction system is operating.
Check that the filters are clean.
Quick Start Guide — Operators
There is no image on the screen
is on and the
is removed.
is selected.
.
Restart projector and server. Try to play the
movie again. Let the projector lamp cool down
for at least one minute prior to restarting.
The image appears dim
and press
" button.
" reading. If the
The projector indicates an overheating error
Contact the theater technician.
3
1
5
1
2

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