Brother MFC-9970CDW Basic User's Manual page 128

Error Message
Rename the File
Replace Parts
Belt Unit
Replace Parts
Drum Unit
Replace Parts
Fuser Unit
Replace Parts
PF Kit 1
PF Kit 2
PF Kit MP
Replace Parts
WT Box End Soon
Replace TonerX
Replace WT Box
Scan Unable XX
Short paper
Size Error DX
Size mismatch
120
Cause
There is already a file on the
USB Flash memory drive with
the same name as the file you
are trying to save.
It is time to replace the belt unit. Replace the belt unit. (See Replacing the belt
It is time to replace the drum
unit.
The drum unit counter was not
reset when a new drum was
installed.
It is time to replace the fuser
unit.
It is time to replace the paper
feeding kit.
The waste toner box is near the
end of its life.
The toner cartridge is at the end
of its life.
It is time to replace the waste
toner box.
The machine has a mechanical
problem.
Document is too long for duplex
scanning.
The length of the paper in the
tray is too short for the machine
to deliver it to the Face-down
output tray.
The paper size defined in the
printer driver is not usable for
the automatic duplex printing.
The paper in the tray is not the
correct size.
Action
Change the name of the file on the USB Flash
memory drive or the file you are trying to save.
unit on page 82.)
Replace the drum unit.
(See Replacing the drum unit on page 77.)
Reset the drum unit counter.
(See Resetting the drum counter
on page 82.)
Call your Brother dealer or a Brother
Authorized Service Center to replace the
fuser unit.
Call your Brother dealer or a Brother
Authorized Service Center to replace the
PF Kit.
Buy a new waste toner box before you get a
Replace WT Box message.
Replace the toner cartridge for the colour
indicated on the LCD. (See Replacing a
Toner cartridge on page 70.)
Replace the waste toner box. (See Replacing
the waste toner box on page 88.)
 Turn off the machine and then turn it on
again. (See Transferring your faxes or Fax
Journal report on page 122.)
 If the problem continues, call your Brother
dealer.
Press Stop/Exit. Use the suitable size of
paper for duplex scanning. (See Document
Size on page 195.)
Open the back cover (face-up output tray) to
let the printed paper out on the face-up output
tray. Remove the printed pages and then
press Mono Start or Colour Start.
Press Mono Start or Colour Start. Choose a
paper size which is supported by the duplex
tray. (See Print media on page 196.)
Load the correct size of paper in the tray and
set the "Paper Size" (MENU, General
Setup, Tray Setting).
(See Paper Size and Type on page 18.)