Brother MFC-9970CDW Quick Setup Manual
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Brother MFC-9970CDW Quick Setup Manual

Quick setup guide - english
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Download this manual See also: Service Manual, Software User Manual
Quick Setup Guide
Start Here
Please read Safety and Legal Booklet first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
WARNING
CAUTION
1
Unpack the machine and check the components
Starter Toner Cartridges
(pre-installed)
(Black, Cyan, Magenta and
Yellow)
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
Installation CD-ROM,
Documentation CD-ROM
AC Power Cord
Drum Unit
(pre-installed)
MFC-9970CDW
Accessory Order Form
(USA only)
Basic User's Guide
Waste Toner Box
(pre-installed)
Telephone Line Cord
Product Registration
Sheet
(USA only)
Quick Setup Guide
Belt Unit
(pre-installed)
Safety and Legal Booklet
USA/CAN Version 0
1

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Summary of Contents for Brother MFC-9970CDW

  • Page 1 Quick Setup Guide Start Here MFC-9970CDW Please read Safety and Legal Booklet first before you set up your machine. Then, please read this Quick Setup Guide for the correct setup and installation. To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
  • Page 2 WARNING • Plastic bags are used in the packaging of your machine. Plastic bags are not toys. To avoid danger of suffocation, please keep these bags away from babies and children and dispose of them properly. • This machine is heavy and weighs approximately 62.8 lb. (28.5 kg). To prevent possible injuries at least two people should lift the machine.
  • Page 3 Remove the packing Hold the green handle of the drum unit pull it out until it stops. material from the machine IMPORTANT DO NOT connect the AC power cord yet. Remove the packing tape from the outside of the machine. Open the MP tray a, and remove the plastic sheet from the MP tray support, then close...

  • Page 4: Load Paper In The Paper Tray

    Put paper in the tray and make sure: Load paper in the paper  The paper is below the maximum paper mark (bbb) a. tray Over filling the paper tray will cause paper jams. Pull the paper tray completely out of the ...

  • Page 5: Connect The Power Cord

    WARNING Connect the power cord and telephone line The machine must be grounded using a 3-prong plug. Since the machine is grounded through the IMPORTANT power outlet, you can protect yourself from potentially hazardous electrical conditions on DO NOT connect the interface the telephone network by keeping the power cable yet.
  • Page 6 Note Choose your language If you are sharing one telephone line with an (if needed) external telephone answering machine, connect it as shown below. Before you connect the external telephone Press MENU. answering machine, remove the protective cap from the EXT. jack on the machine. Press a or b to display Initial Setup.

  • Page 7: Choose The Correct Receive Mode

    Choose the correct Receive Mode The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine. Will you be using a Distinctive Ring number for receiving faxes? Brother uses the term “Distinctive Ring”...

  • Page 8: Set The Date And Time

    Set the LCD brightness Set the date and time (if needed) If you are having difficulty reading the LCD, try The machine displays the time, and if you set up the changing the brightness setting. station ID the date and time will be added to each fax you send.

  • Page 9: Set Your Station Id

    Note Set your Station ID If you make a mistake and want to start again, press Stop/Exit and go back to step a. (USA only) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to The machine displays the date and time, and if you use a computer or electronic device to send any set up the Station ID, it will add it to each fax you send.

  • Page 10: Set Tone Or Pulse Dialing Mode (Canada Only)

    Fax Transmission Report Set the telephone line compatibility Your Brother machine is equipped with a If you are connecting the machine to a VoIP service Transmission Verification Report that can be used as (over the Internet) you need to change the confirmation that you sent a fax.

  • Page 11: Dial Prefix

    Dial Prefix Automatic Daylight Savings Time The dial prefix setting will automatically dial a You can set the machine to change automatically for predefined number before every fax number you dial. daylight savings time. It will reset itself forward one For example: If your phone system requires a 9 to dial hour in the Spring and backward one hour in the Fall.
  • Page 12 Send in the Product Registration and Test Sheet (USA only) You can also register your product online using the On-Line Registration link from the installation CD-ROM or visit http://www.brother.com/registration/. Fill out the Product Registration and Test Sheet. Put the sheet face up in the ADF (Automatic Document Feeder) or face down on the scanner glass.

  • Page 13: Choose Your Connection Type

    Choose your connection type ® ® ® These installation instructions are for Windows 2000 Professional, Windows XP Home/Windows ® ® ® Professional, Windows XP Professional x64 Edition, Windows Vista , Windows 7, and Mac OS X (versions 10.4.11, 10.5.x and 10.6.x). Note ®...

  • Page 14: Before You Install

    ® Windows For USB Interface Users ® (Windows 2000 Professional/XP/XP Professional x64 Edition/ ® ® Windows Vista /Windows Before you install Install MFL-Pro Suite Make sure that your computer is ON and you Put the installation CD-ROM into your are logged on with Administrator rights. CD-ROM drive.
  • Page 15 ® Windows Connect the USB cable to the USB connector marked with the symbol on your machine and then connect the cable to your computer. Turn the machine on, and follow the on-screen instructions to complete setup. IMPORTANT DO NOT cancel any of the screens during the installation.
  • Page 16 Macintosh For USB Interface Users (Mac OS X 10.4.11 - 10.6.x) Before you install Install MFL-Pro Suite Make sure your machine is connected to the Put the installation CD-ROM into your power and your Macintosh is ON. You must be CD-ROM drive.
  • Page 17 Macintosh Download and install Presto! PageManager When Presto! PageManager is installed OCR capability is added to Brother ControlCenter2. You can easily scan, share and organize photos and documents using Presto! PageManager. On the Brother Support screen, click Presto! PageManager and follow the on-screen instructions.

  • Page 18: For Wired Network Interface Users

    Wired Network ® Windows For Wired Network Interface Users ® (Windows 2000 Professional/XP/XP Professional x64 Edition/ ® ® Windows Vista /Windows Connect the network interface cable to the LAN Before you install connector and then connect it to a free port on your hub.
  • Page 19 Wired Network ® Windows Note Note • If the installation does not continue • If your machine is not found over the network, automatically, open the top menu again by confirm your settings by following the on-screen ejecting and then reinserting the CD-ROM or instructions.
  • Page 20 Wired Network ® Windows Note • If you use a specified IP Address for the machine, you must set the Boot Method to Static by using the control panel. For more information, see Network menu in the Network User's Guide. •...
  • Page 21 Wired Network Macintosh For Wired Network Interface Users (Mac OS X 10.4.11 - 10.6.x) Before you install Install MFL-Pro Suite Make sure your machine is connected to the Put the installation CD-ROM into your power and your Macintosh is ON. You must be CD-ROM drive.
  • Page 22 Wired Network Macintosh Note Download and install • You can find your machine’s MAC Address Presto! PageManager (Ethernet Address) and IP Address by printing out the Network Configuration List. See Print the Network Configuration List on page 35. When Presto! PageManager is installed OCR •...

  • Page 23: For Wireless Network Users

    Ethernet for a faster data transfer or USB for the fastest throughput speed. • Although the Brother MFC-9970CDW can be used in both a wired and wireless network, only one of the connection methods can be used at a time.
  • Page 24 For Wireless Network Users Confirm your network environment (Infrastructure Mode) The following instructions will offer two methods for installing your Brother machine in a wireless network environment. Note To setup your machine in any other wireless environment, you can find instructions in the Network User's Guide.

  • Page 25: Connecting The Brother Machine To The Wireless Network

    For Wireless Network Users Connecting the Brother machine to the wireless network Configure the wireless A connection result message appears on the LCD and a WLAN report will automatically be settings using the printed. automatic wireless mode If the connection failed, check the error code on the printed report and refer to Troubleshooting on page 27.
  • Page 26 For Wireless Network Users Configure the wireless If your access point is set to not broadcast the SSID you will have to manually add the SSID settings (typical Wireless name. For details, see Configuring your Setup in infrastructure machine when the SSID is not broadcast in the mode) Network User's Guide.

  • Page 27: Troubleshooting

    For Wireless Network Users Troubleshooting IMPORTANT Please do not contact Brother Customer Service for assistance without the wireless security information. We cannot assist you in locating your network security settings. How can I find the wireless settings (Network Name (SSID/ESSID) and Network Key) 1.
  • Page 28 For Wireless Network Users Error code Recommended Solutions The wireless network and security setting you entered may be incorrect. Reconfirm the wireless network settings. * Check if the entered or selected SSID/authentication method/encryption TS-03 method/UserID/Userpass are correct. See How can I find the wireless settings (Network Name (SSID/ESSID) and Network Key) on page 27 to confirm.
  • Page 29 For Wireless Network Users Error code Recommended Solutions The machine cannot detect a WLAN access point/router that has WPS or AOSS™ enabled. If you would like to configure your wireless settings using WPS or AOSS™, you must operate both your machine and the WLAN access point/router. Confirm your WLAN access point/router supports WPS or AOSS™...

  • Page 30: Entering Text For Wireless Settings

    For Wireless Network Users Entering Text for Wireless Settings When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, characters and special characters. Up to six letters are assigned to each button on the Touchscreen. By pressing the correct button repeatedly, you can access the character you want.

  • Page 31: Wireless Network

    Wireless Network ® Windows Install the Drivers & Software ® (Windows 2000 Professional/XP/XP Professional x64 Edition/ ® ® Windows Vista /Windows Click Initial Installation and then Install Before you install MFL-Pro Suite. Make sure that your computer is ON and you are logged on with Administrator rights.
  • Page 32 Wireless Network ® Windows Install MFL-Pro Suite on  For network PC-Fax receiving, add UDP port 54926. additional computers If you still have trouble with your network  (if needed) connection, add UDP port 137. Follow the on-screen instructions until this If you want to use your machine with multiple screen appears.

  • Page 33: Install The Drivers & Software

    Wireless Network Macintosh Install the Drivers & Software (Mac OS X 10.4.11 - 10.6.x) Choose Wireless Network Connection and Before you install click Next. Make sure your machine is connected to the power and your Macintosh is ON. You must be logged on with Administrator rights.
  • Page 34 Wireless Network Macintosh Note Download and install • You can find your machine’s MAC Address Presto! PageManager (Ethernet Address) and IP Address by printing out the Network Configuration List. See Print the Network Configuration List on page 35. When Presto! PageManager is installed OCR •...

  • Page 35: For Network Users

    For Network Users Web Based Management Print the Network Configuration (web browser) List The Brother print server is equipped with a web server You can print the Network Configuration List to that allows you to monitor its status or change some confirm the current network settings.

  • Page 36: Other Information

    Other Information Color Correction (if needed) Color Registration Auto Registration Color Calibration You can adjust the print position of each color automatically. The output density for each color may vary depending on the environment the machine is in, such as temperature and humidity.

  • Page 37: Options And Consumables

    Options and Consumables Options The machine has the following optional accessories. You can expand the capabilities of the machine by adding these items. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory, visit us at http://solutions.brother.com/. For installing the SO-DIMM Memory, see Installing extra memory in the Advanced User's Guide.
  • Page 38 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Microsoft, Windows, Windows Server, Outlook and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

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