Uninstalling The Calibration Software; Resolving Calibration Error Messages - Kodak 6800 User Manual

Calibrating the Printer

Uninstalling the Calibration Software

Resolving Calibration Error Messages

Error Message
The printer cannot be found.
The media file, which
identifies the ribbon and
paper characteristics of the
media you are using, cannot
be found or is corrupt.
The selected file will not work
with this printer. Please
choose another.
Cannot load DLLs. Insufficient
memory.
Cannot load the file
SDKColorMatch.dll.
Please reinstall the software.
Cannot load the file
SDKUsbCtrl.dll.
Please reinstall the software.
3-8
You can remove the calibration software from your computer in two ways:
• Select Start > Programs > KODAK Calibration Utility >
Uninstall KODAK Calibration Utility and follow the directions to
uninstall the software.
• Select Start > Settings > Control Panel > Add/Remove Programs
>KODAK Calibration Utility and follow the directions to remove the
software.
Refer to the following table to resolve errors reported during the printer
calibration process. If the problem persists, contact your KODAK
representative for service.
Description or Cause
The printer selected cannot be
located.
The media file cannot be located or is
corrupt.
An inappropriate media file was
selected for the printer.
There is not enough memory available
for the calibration software to load all
the necessary DLLs.
A file required by the calibration
software is missing or corrupt.
A file required by the calibration
software is missing or corrupt.
Possible Solution
• Check the printer connections.
• Make sure the printer is turned on.
• Select another printer. See Step
page 3-4.
• Click OK to locate the media file using the
File Selection dialog box. See Step
page 3-5.
• Uninstall then reinstall the calibration
software. See "Installing the Calibration
Software" on page 3-1.
• Click OK to locate the media file using the
File Selection dialog box. See Step
page 3-5.
• Uninstall then reinstall the calibration
software. See "Installing the Calibration
Software" on page 3-1.
• Close any other open programs to free up
memory.
• Reboot the computer then run only the
calibration software.
Uninstall then reinstall the calibration
software. See "Installing the Calibration
Software" on page 3-1.
Uninstall then reinstall the calibration
software. See "Installing the Calibration
Software" on page 3-1.
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