Kodak 6800 User Manual page 34

Calibrating the Printer
Error Message
The printer is initializing.
Paper error.
Paper empty.
Ribbon empty.
Paper jam.
Cover open.
Printer error: 2500. Please
call for service.
Printer error 2504. Please call
for service.
USB communication error.
3-10
Description or Cause
The printer is not ready for
calibration.
The paper is empty or not loaded.
The paper is empty.
The ribbon is empty.
The paper is stuck in the printer or
paper path.
The upper cover is open or not
latched.
_
_
The software is unable to
communicate with the printer.
Possible Solution
• Wait a few minutes until the operator
panel Ready light is illuminated.
• If this message continues to occur, power
the printer off and then on.
Load the paper. See "Loading the Paper" on
page 1-8.
Reload the paper. See "Loading the Paper"
on page 1-8.
Reload the ribbon. See "Loading the Ribbon"
on page 1-5.
Clear the paper jam. See "Clearing a Paper
Jam" on page 6-3.
Close the upper cover by pressing on the
center of the cover until it clicks.
Contact your KODAK representative for
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
Contact your KODAK representative for
service. Have available:
• the error code number
• the printer model number and serial
number (listed on the printer data plate)
• Check the USB cable connection.
• Replace the USB cable.
• Try using a different USB port on the
computer.
• If the printer is connected through a USB
hub, try connecting directly to the
computer.