B Troubleshooting; Gui Seems To Be Broken; No Access To User Interface - D-Link HorstBox DVA-G3342SD Manual

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B Troubleshooting

This chapter provides solutions to problems that can occur during

the installation and operation of the HorstBox. For problems

with your operating system please refer to the documentation

provided.

Note: For security reasons conﬁgure the HorstBox via a network

cable only. Do not use a WLAN connection.

B.1 GUI seems to be broken

Problem: Starting the user interface you see a broken gui with a

red warning.

Solution: For security reasons Javascript is switched off in your

browser.

To conﬁgure the HorstBox Javascript is mandatory. Activate

Javascript in your browser. If possible, activate it just for the IP

address of the HorstBox (Default IP address: http://horstbox).

B.2 No Access to User Interface

Check the power supply for the HorstBox. The Power LED should

be on.

Check the LEDs for LAN. At least the port connected to the active

computer should be on. Check whether the network cables are

plugged in correctly.

Check whether the network card (NIC) is working.

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