Troubleshooting; General Procedure - Lenovo ThinkServe LTO User Manual

8
In this chapter:
• "General
• "Optimizing
• "Problems with

General Procedure

If a problem occurs, the first step is to try to establish whether the problem
lies with the cartridge, the drive, the host computer and connections, or the
way the system is being operated.
Has the system just been installed?
There could be an installation problem:
1. Check through the information in the relevant installation chapter of this
guide.
2. Has the system booted but the operating system has not seen the tape
drive? Check that the drive has power, the READY light should be
illuminated. If it is not, check that the power cable is connected correctly
to the tape drive. If READY is illuminated, check the cabling between
the tape drive and the SAS controller.
3. Check the data cabling to the SAS, FC or SCSI interface.
4. If you are connecting to a SCSI interface, check that the SCSI ID is
correctly set. Is there a SCSI system conflict? Has the SCSI bus been
correctly terminated?
5. Are appropriate drivers and application software installed on the host?
6. Check the environmental conditions against the specified limits.
November 2012

Troubleshooting

Procedure" on page 61
performance" on page 63
cartridges" on page 63
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