Table - Lenovo ThinkServe LTO User Manual

Chapter 8–Troubleshooting
62
Table 8-1 Environmental specifications for LTO tape drives
Operating
Storage
Are you using new cartridges or a different brand of cartridge? Have
you been using the particular cartridge for a very long time?
The problem could lie with the cartridge:
1. Check through the media chapter on
"Use the correct media" on page 53.
2. Check that you are using an Ultrium cartridge. Compatible media can
be recognized by the LTO logo, which is the same as the logo on the
front of your drive.
3. Has the cartridge been write-protected, see
"Write protecting cartridges" on page 57?
4. Clean the tape heads with the cleaning cartridge, see
"Cleaning cartridges" on page 53. Make sure you are using the Ultrium
Universal Cleaning Cartridge.
5. Try the operation again.
6. If the problem still occurs, try using a different cartridge.
7. If the problem is still there, the problem probably lies with the drive or
the host computer.
Has the drive been moved recently? Have any cables been disconnected
and reconnected? Has the environment changed—unusually hot, cold,
damp or dry? Has there been dust or dirt near the drive. Have
reasonable precautions against static been taken?
The problem could lie with the drive:
1. Check the cables and connectors.
2. Clean the tape heads with the cleaning cartridge.
3. If the problem persists, check the environmental conditions against the
specified limits, see
www.tandbergdata.com. Perhaps move the drive to a more suitable
site.
Has a new operating system been installed in the host computer? Has
new backup software been installed?
The problem could lie with the host or the software. Consult the computer's
operating manuals, the software manual, or seek help from a service
engineer.
Temperature range
50° to 95° F (10° to 40°
C) at a minimum of 6
CFM airflow
-40° to 151° F (-40° to
66° C)

Table 8-1

on page 62 or refer to
Non-condensing hu-
midity range
20 to 80% RH (non-
condensing)
10 to 95% RH (non-
condensing)
http://
1019491–002