Unable To Specify Desired Settings Or Unable To Print As Specified; Printer Driver Settings Have No Effect - Konica Minolta bizhub 751 User Manual

Troubleshooting
14.2

Unable to specify desired settings or unable to print as specified

Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or
if the print results do not represent the settings that have been specified.
14.2.1

Printer driver settings have no effect

Symptom
A printer driver setting cannot be se-
lected.
A "Conflicts" message with "Unable
to Select" or "Function Canceled" ap-
pears.
Printing is not performed as specified.
The watermark cannot be printed.
The staple function cannot be speci-
fied.
Stapling cannot be performed.
The stapling position is not as expect-
ed.
The Punch function cannot be speci-
fied.
The pages are not punched.
The hole punch position is not as ex-
pected.
The overlay is not printed properly.
Images are not printed properly.
IC-208
Downloaded From ManualsPrinter.com Manuals
Note
Some of the printer driver functions cannot be combined with other functions.
Cause
Some functions cannot be com-
bined.
An incorrect combination of func-
tions has been specified.
Incorrect settings may be specified.
Function settings can be combined
in the printer driver, but not on this
machine.
The paper size, orientation, and oth-
er settings specified in the applica-
tion may have priority over those
specified in the printer driver.
The watermark may not be correctly
set.
The watermark density may be set
to a level that is too low.
Watermarks cannot be printed in
graphics applications in some cas-
es.
Stapling is not possible if "Paper
Type" is set to "Thick" or "Transpar-
ency".
The Staple function requires option-
al finisher.
When printing a large number of
pages, stapling cannot be per-
formed.
Stapling is not possible if the docu-
ment contains pages of different siz-
es.
The orientation setting is not cor-
rect.
Hole punching cannot be specified if
"Booklet", "Transparency",
"Thick2", "Thick3", or "Envelope" is
selected.
Optional finisher and a punch kit or
Z folding unit are required.
Printed pages may be fed out with-
out being punched if the paper is
loaded into the paper source with an
incorrect orientation.
The orientation setting is not cor-
rect.
Available computer memory space
may be insufficient.
Available computer memory space
may be insufficient.
Remedy
Do not try to select settings that are
not available.
Check the settings and specify the
functions correctly.
Check each setting in the printer
driver.
Specify the correct settings in the
application.
Check the watermark settings.
Check the density settings.
No watermark can be printed if that
is the case.
Check each setting in the printer
driver.
Install the required optional finisher
and enable it using the printer driver.
Change the number of pages to be
printed.
Check the document.
Check the stapling position in the
printer driver setup dialog box.
Check each setting in the printer
driver.
Install the required optional finisher
and enable it using the printer driver.
Check the orientation setting.
Check the stapling position in the
printer driver setup dialog box, and
then print.
Simplify the overlay to reduce the
data size.
Simplify the images to reduce the
data size.
14
14-4