Advantech PCM-9590 User Manual page 3

Repairs under Warranty
It is possible to obtain a replacement (Cross-Shipment) during the first 30 days of
purchase (45 days for Channel Partners), if the products were purchased directly
from ADVANTECH and the product is DOA (Dead-on-Arrival).
DOA Cross-Shipment excludes any customized and/or build-to-order products. The
Cross-Shipment agreement signed by customers is required for initiating/releasing
cross shipment with ADVANTECH confirmation and verification. The only conditions
for Cross-Shipment are: a) the return must not be damaged, altered or marked, b) all
parts and accessories must be included as originally shipped; and c) proof of pur-
chase must be included. Any returns that do not meet mentioned requirements
above, or any wrong user settings/configurations will be denied, or subject to addi-
tional handling/service charges as determined by the ADVANTECH Repair Service
Department.
For those products which are not DOA, the return fee to an authorized ADVANTECH
repair facility will be at the customers' expense. The shipping fee for reconstructive
products from ADVANTECH back to customers' sites will be at ADVANTECH's
expense.
Exclusions from Warranty
The product is excluded from warranty if:
The product has been found to be defective after expiry of the warranty period.
Warranty has been voided by removal or alternation of product or part identifica-
tion labels.
The product has been misused, abused, or subjected to unauthorized disas-
sembly/modification; placed in an unsuitable physical or operating environment;
improperly maintained by the customer; or failure caused which ADVANTECH is
not responsible whether by accident or other cause. Such conditions will be
determined by ADVANTECH at its sole unfettered discretion.
The product is damaged beyond repair due to a natural disaster such as a light-
ing strike, flood, earthquake, etc.
Product updates/upgrades and tests upon the request of customers who are
without warranty.
FCC
This device complies with the requirements in part 15 of the FCC rules: Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation
This equipment has been tested and found to comply with the limits for a Class A dig-
ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this device in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his/her own
iii PCM-9590 User Manual