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Ultratec CapTel 2400i User Manual

Phone intended for use by people with hearing loss
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U S E R M A N UA L
CapTel
2400i
®
For Internet-only Use (VoIP)
For Internet-only Use (VoIP)
305-022950 10/24

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Summary of Contents for Ultratec CapTel 2400i

  • Page 1 U S E R M A N UA L CapTel 2400i ® For Internet-only Use (VoIP) For Internet-only Use (VoIP) 305-022950 10/24...
  • Page 2 CapTel with the CAPTIONS feature turned off . Federal law prohibits anyone but registered users with hearing loss from using Internet Protocol (IP) Captioned Telephones with the captions turned on. CapTel 2400i Specifi cations Physical Dimensions Indicator Lights Connections Size: 12.56"...
  • Page 3 Whatever works best for you. If you ever have any questions, please refer to this guide to learn: • How to start using your CapTel 2400i • How your CapTel 2400i works • How to get help when you have questions As you use your new phone, we welcome your questions and comments.
  • Page 4 ...........4 Section 1: Getting Started ...........5 What is in the box ....................5 Overview of CapTel 2400i phone ..............6 Setting up your CapTel 2400i ..............11 Section 2: Making and Answering Calls ..... 22 Dialing a phone number directly ..............23 Answering an incoming call ................25...
  • Page 5 Section 5: Answering Machine ........51 About the Answering Machine ..............52 Turning Answering Machine on/off ............53 Playing your Answering Machine messages .........54 Erasing Answering Machine messages ...........55 Deleting all messages ..................56 Recording a personal greeting ..............57 Remote Message Retrieval ................59 Setting the ring count ...................62 Playing incoming messages aloud/silent ..........63 Section 6: Contacts...
  • Page 6 How CapTel Works Your new CapTel 2400i works like any other phone – just pick up the handset and dial the person you want to call on the dialing keypad. Every time you make a call, the Internet connection acts as your telephone line, carrying your conversation back and forth.
  • Page 7 • What is in the Box • Overview of CapTel 2400i • Setting up Your CapTel 2400i What is in the Box? Your CapTel 2400i includes the following parts: • CapTel 2400i VoIP Phone • Ethernet Cable – to connect to •...
  • Page 8 Overview of CapTel 2400i Phone Please see the descriptions that correspond with the matching numbers on the next few pages to help explain what each feature is. G E T T I N G S TA R T E D...
  • Page 9 Touch Screen Display Shows captions, Caller ID, Answering Machine messages, Contacts, and more. You can touch an item on the Display Screen to select it. Time & Date Monday Ring Flasher Bright lights blink to alert you to any incoming calls and new answering machine messages.
  • Page 10 Volume Button Lets you adjust the volume to a comfortable level, up to a 40dB gain from min/max. To increase the volume, press plus sign on the – VOL button. Press minus sign on the VOL button to decrease – the volume.
  • Page 11 Pressing the CUSTOMER SERVICE button will automatically dial the CapTel help line. Our helpful Customer Service team is happy to help you set up and use your CapTel 2400i phone – we’re only a button push away. Help is available 24 hours a day, 7 days a week (closed on major holidays).
  • Page 12 Power Jack Plug the AC power adapter here. Use only the AC power adapter that came with your CapTel 2400i phone. Any other adapter may damage the phone. G E T T I N G S TA R T E D...
  • Page 13 Setting up Your CapTel 2400i Requirements 1. High-speed Internet access. Your CapTel phone can connect to your Internet service either with an Ethernet cable (recommended) or through a wireless (WiFi) network. Depending on your Internet setup, a router may also be required to allow you to connect more than one device to your Internet service.
  • Page 14 CapTel 2400i. Using any other Ethernet Power LNK/ACT power adapter may damage your phone. Back of CapTel 2400i Power Outlet After a moment, the Initial Setup screen will appear. Follow the instructions on the display screen. (next).
  • Page 15 Step 4: Select Language 1. Touch (English) or (Espanol) for the language you want. 2. Touch (next) to continue. Initial Setup select language language network connection time and date english english espanol espanol software touch ag icon to select language VoIP service next terms and conditions...
  • Page 16 Step 5: Network Connection Initial Setup setup network language plug in ethernet cable or press button below for wi network connection Use WiFi Network time and date software VoIP service terms and conditions For Wired Connections: 1. Plug the Ethernet cable that came with your phone into the jack on the back of the CapTel phone labeled “Ethernet”.
  • Page 17 All outlets located together (Wired Setup) Example 1: All of the connection outlets (Internet and power) are available in the same room that you are planning to use the CapTel 2400i. Ethernet Cable Power Cord Ethernet Power LNK/ACT Back of CapTel 2400i...
  • Page 18 For Wireless (WiFi) Connections: If you have a wireless (WiFi) network in your home or offi ce, your CapTel phone can connect to the Internet using the WiFi network. You do not need to plug in an Ethernet cable. To set up your CapTel for WiFi use, you will need to know the name of your wireless network as well as any passwords that are needed to access the network.
  • Page 19 Joined Available Networks Signal Saved Security Chan 2WIRE269 My Home Network WPA-2 SSID for Network 3 Charlie’s Home Network Corner Cafe Network Connect Enter Manually View Saved Refresh Network Settings Back 3. Touch the name of the network that you want to use. (Connect).
  • Page 20 When you are done, review your password carefully. If it does not exactly match the password for your network, CapTel will not be able to connect. Use the key to correct any errors. (save). When you are satisfi ed the password is correct, touch save Step 6: Time and Date Touch the Time Zone on the display screen that you live in.
  • Page 21 Step 7: Software Your new phone checks to make sure that you have the most current software available. If needed, CapTel will automatically download the most recent software version. Please be patient, the download may take a few moments. Watch the progress on the CapTel display screen to know the status. Initial Setup updating software language...
  • Page 22 Congratulations! Your phone is registered and the Captions feature is enabled. Registration Successful Your phone is now registered. Thanks for choosing CapTel. Continue NOTE: Registration Incomplete If your phone screen indicates registration is incomplete, please go online to www.CapTel.com/voip to activate and register your phone. Settings Activate your phone online at www.CapTel.com/voip...
  • Page 23 Step 8: Choosing your Captioning Preference Your CapTel phone lets you select which captioning method to use, either fully-automated Auto Captions or enhanced Assisted Captions. Captioning Preference Your CapTel phone now o ers “Auto Captions” which provides computer-gernerated captions without the assistance of an operator.
  • Page 24 SEC TION Making and Answering Calls This section explains how to place outgoing calls and how to answer incoming calls. TOPICS • Dialing a Phone Number Directly • Answering an Incoming Call • Turning Captions On/Off during a Call • Adjusting the Volume •...
  • Page 25 Dialing a Phone Number Directly Dial Number Redial Redial Contacts 1-310-555-0234 Like with any other phone, you can dial the phone number of the person you want to call. 1. Before you dial, check that the blue light around the (CAPTIONS button) is on.
  • Page 26 555-8539 May 13 1:36 pm Call Time: 00:02:56 hello this is Tina's ower shop how may I help you? okay and where would you like them delivered? great you said you wanted roses any particular color? Font Switch to Options Size Assisted Captions 5.
  • Page 27 Answering an Incoming Call Incoming Call 13335552652 Corner Pharmacy Flash Flash 1. When the phone rings, the display lights up to let you know there is an incoming call. (If you have Caller ID service, the caller’s name and phone number will appear.) 2.
  • Page 28 Switching Captioning Method During a Call 1-310-555-8539 May 13 1:36 pm Call Time: 00:02:56 hello this is Tina's ower shop how may I help you? okay and where would you like them delivered? great you said you wanted roses any particular color? Switch to Font...
  • Page 29 Turning Captions On/Off During a Call You can turn captions on/off at any time during your call by pressing (CAPTIONS button). When the blue light around the CAPTIONS button is lit, you will see captions of everything the other party says. (CAPTIONS button) again.
  • Page 30 Adjusting the Tone Control Tone Control This tone setting slightly ampli es mid and high frequency sounds medium medium medium high high Touch low, med, or high to select desired tone custom lift the handset and press play button to test the tone setting cancel accept Back...
  • Page 31 Customizing the Tone Setting 250 Hz 500 Hz 1kHz 2kHz 4 kHz Custom Tone 30 dB 40 dB 50 dB Touch and Drag the blue dots 60 dB to match the shape of your audiogram 70 dB 80 dB 90 dB lift the handset and press play button to test the tone setting cancel...
  • Page 32 Using the Speakerphone Turning the Speakerphone On At any point before or during a call, press the (SPEAKER button) on the CapTel dialing pad to turn the speakerphone on (light on SPEAKER button goes ON). The CapTel handset will turn off , and any sounds on the line will be amplifi ed out loud over the CapTel speaker.
  • Page 33 Ending a Call when the Speakerphone is On The way to end a call when the speakerphone is on depends on whether the CapTel handset is hung up or not. If the CapTel handset is hung up: (SPEAKER button) on the CapTel dialing pad. The Press the speakerphone will turn off and the call will end.
  • Page 34 Knowing What Sounds are on the Line C Pharmacy June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Font Options Size The handset graphic on the display screen tells you what incoming and outgoing sounds are occurring during your call with two visual indicators: the Signal meter (yellow waves) and the Outgoing Volume meter (blue waves).
  • Page 35 Getting Help If you have any questions as you use your new CapTel 2400i, we’re here to help. Use any of these ways to contact us: (CUSTOMER SERVICE button) to Pick up the handset and press automatically speed dial directly to our helpful Customer Service team. If you are in an offi...
  • Page 36 SEC TION Viewing Captions This section explains how to adjust and review conversation captions. TOPICS • Turning Captions On/Off During a Call • Viewing Corrections • Reviewing Captions During a Call • Reviewing Captions After Hanging Up • Saving Conversation Captions •...
  • Page 37 Turning Captions On/Off During a Call C Pharmacy June 22 10:49 am Call Time: 00:00:16 (CapTel CA# C6430) (F) Hello this is corner pharmacy calling your prescription is ready to be picked up Font Options Size You can turn captions on/off at any time during your call by pressing (CAPTIONS button).
  • Page 38 Viewing Corrections 1-310-555-6295 May 11 12:42 pm Call Time: 00:00:37 (CapTel CA# C7005) Ringing 1 (F) Hi Debra sure she is not at her desk Debra do you want her voicemail? sure colon while I transfer you Word Error Font Options Size 1-310-555-6295...
  • Page 39 Reviewing Captions During a Call C Pharmacy June 22 10:49 am Call Time: 00:00:16 this is corner pharmacy calling your prescription is ready to be picked up yes please bring your insurance card with you as well Touch and slide up as a valid ID we are open until to move backwards...
  • Page 40 Reviewing Captions After Hanging Up Call History Mary Cell today 1-321-555-9876 11:38 AM 1-321-555-6712 today 1-321-555-9876 11:32 AM 2/15/24 2/15/24 John S. 2:56 PM 4:23 PM 0:01:14 2/15/24 Mary Cell 2:56 PM 2/14/24 2/14/24 555-2369 review 6:42 PM 6:42 PM call captions next...
  • Page 41 Saving Conversation Captions CAPTIONS Save Captions On Save Captions On Line by Line Scrolling Line by Line Scrolling Captions Button on Flasher Settings Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Language Language...
  • Page 42 Erasing Captions delete call history entry? (8/16/24 2:56 PM) 1-321-555-6712 touch yes to delete the captions and caller id information 2/15/13 2:56 PM 0:01:14 To erase captions of a single conversation after the call has ended: 1. From the display screen, touch (Call History).
  • Page 43 Changing the font color applies only to conversation captions. The font size and style for your CapTel 2400i menu options always remains the same. To change the font and background colors: 1. On the display screen, touch (Settings).
  • Page 44 4. The display screen shows you an example of how the colors are currently set. To change the Captions color: 1. Make sure Captions (Captions) is highlighted (blue). 2. In the Color Options table, touch the color that you would like the captions to appear.
  • Page 45 Changing the Captions Font Size and Style EXAMPLE CAPTIONS This is a Captioned Telephone. It is designed Style 5 Style 2 Style 3 Style 1 Style 4 accept cancel Font Size You can adjust the font size and style of the conversation captions to make them easier to read.
  • Page 46 Setting how Captions Scroll Across the Display Screen select scrolling style Save Captions On Save Captions On Save Captions On Line by Line Scrolling Flasher Settings Flasher Settings line by line smooth scrolling English English English Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On Keypad Lights On...
  • Page 47 Adjusting the Brightness of the Display Screen adjust display brightness Brightness Brightness Line by Line Scrolling Font Size Font Size accept cancel Night Mode Night Mode Night Mode Screen Timeout Screen Timeout Screen Timeout Display Settings Display Settings Display Settings Back Back You can adjust the brightness of your CapTel display screen to make it...
  • Page 48 SEC TION Call History This section explains how to use Call History to see who has called you, to review captions of past conversations, and to see information about any incoming calls you may have missed. TOPICS • Reviewing Previous Calls •...
  • Page 49 Reviewing Previous Calls Your CapTel phone keeps a list of information about recent calls, including calls that you may have missed. You can review captions from the call, the date and time of the call, and any Caller ID information if available. CapTel can even show you a picture of the caller if it is someone in your Contact list.
  • Page 50 Reviewing Captions from a Previous Call Joe Smith 2:16 PM 11/15/24 (CapTel CA# C6562) Ringing 1 2 (M) Hello Hello ~ OK well I was wondering if you are coming to Jimmys game oh great it’s at Font Size call delete Back prev...
  • Page 51 Dialing from Call History Call History Mary Cell today 1-321-555-9876 11:38 AM 1-321-555-6712 today 1-321-555-9876 11:32 AM 2/15/24 2/15/24 John S. 2:56 PM 4:23 PM 0:01:14 2/15/24 Mary Cell 2:56 PM 2/14/24 2/14/24 1-310-555-2369 review 6:42 PM 6:42 PM call captions next previous...
  • Page 52 Deleting Previous Calls delete call history entry? (8/16/24 2:56 PM) 1-310-555-0269 1-321-555-6712 touch yes to delete the captions and caller id information 2/15/13 2:56 PM 0:01:14 To delete a single call from Call History: 1. From the display screen, touch (Call History).
  • Page 53 SEC TION Answering Machine This section explains how to use the built-in Answering Machine and see captions of messages Answering Machine and see captions of messages that people leave for you. You can hear the voice recording and read captions of the message. You can also retrieve your Answering Machine messages remotely from a di erent phone.
  • Page 54 About the Answering Machine Jim Mobile 2:42 PM 11/15/24 Msg: 3 of 3 Hi dad sorry I missed you please give me a call back when you get home talk to you soon prev next Font call delete 0:20 0:27 Back play re-caption...
  • Page 55 Turning Answering Machine On/Off Settings Settings Connected Connected ACME Headset Model 205 ACME Headset Model 205 Answering Machine is 11:35 am currently Turned OFF Monday June 24 Turn Answering Machine on? Favorites Favorites Favorites Contacts Contacts Call History Call History Ans Machine Ans Machine To turn Answering Machine on:...
  • Page 56 Playing Your Answering Machine Messages Jim Mobile 2:42 PM 11/15/24 Msg: 3 of 3 Hi dad sorry I missed you please give me a call back when you get home talk to you soon prev next Font call delete 0:20 0:27 Back play...
  • Page 57 Erasing Answering Machine Messages Mary Cell Answering Machine today today today 1-310-555-4681 11:38 AM 11:38 AM 11:38 AM 1-321-555-6712 today today today today today 1-321-555-9876 11:32 AM 11:32 AM 11:32 AM 2/15/24 2/15/24 2/15/24 2/15/24 2/15/24 2/15/24 2/15/24 John S. 2:56 PM 4:23 PM 4:23 PM...
  • Page 58 Deleting All Messages Answering Machine on Greeting Message External Speaker o External Speaker o External Speaker o External Speaker o 4 Rings Set Ring Count Set Ring Count Delete All Messages Delete All Messages Remote Access o Answering Machine Back In addition to erasing Answering Machine messages one at a time as you play them, you can also erase all your saved Answering Machine messages at one time.
  • Page 59 Recording a Personal Greeting greeting message play greeting message answering machine on answering machine on Greeting Message external speaker o external speaker o external speaker o record new greeting use default greeting set ring count no saved messages Back Answering Machine Answering Machine Back Back...
  • Page 60 record new greeting message press to stop recording answering machine on answering machine on Greeting Message external speaker o external speaker o external speaker o recording your greeting message Back set ring count set ring count no saved messages no saved messages no saved messages Answering Machine Answering Machine...
  • Page 61 Remote Message Retrieval Answering Machine Remote Access This feature allows you to remotely manage (play or delete) your answering machine messages. A 4 digit PIN will be required to access your messages. touch the buttons below to turn remote access on or o Remote Access Setup Back CapTel lets you call in to play your Answering Machine messages when you...
  • Page 62 5. CapTel shows the default 4-digit Remote Access PIN. This is the number you need to enter when calling in remotely to play your Answering Machine messages. Enter Remote Access PIN Enter a 4 digit Remote Access PIN and touch save, or touch cancel to turn o Remote Access and exit.
  • Page 63 2. Once you hear/read the BEEP, enter your 4-digit PIN by pressing keys on the dial pad of the phone that you are calling from. 3. Your CapTel 2400i will start playing aloud any recorded messages (starting with the most recent one) for you to hear. If you are calling from a diff erent CapTel phone, you will be able to see captions of the messages while they are played.
  • Page 64 Setting the Ring Count select answering machine rings Answering Machine on Greeting Message Answering Machine on External Speaker o Remote Access o Remote Access o Rings accept cancel Set Ring Count Set Ring Count Set Ring Count Set Ring Count Delete All Messages Delete All Messages Ext Ans Machine...
  • Page 65 Playing Incoming Messages Aloud/Silent Alice Walton 3:23 PM 11/15/24 Msg: 1 of 1 (CapTel CA# C6070) (F) Hi Oh sorry I missed you I was hoping to catch you before you left I wanted to check and see if you’re going to the game tonight? please give me a call back when you get this message prev...
  • Page 66 SEC TION Contacts This section explains how to save frequently called numbers in your contact list for easy and quick dialing. TOPICS • Adding a New Contact • Dialing a Phone Number in Your Contact List • Editing an Existing Contact •...
  • Page 67 Adding a New Contact Contacts William Best Buy Home 1-321-555-5896 Corner Pharmacy Work John S. 1-321-555-4212 Movie Line William edit next previous sync delete Back You can save up to 100 names in your contact list for quick and easy dialing. To add a new contact: 1.
  • Page 68 Dialing a Phone Number in Your Contact List Contacts John S. Best Buy Mobile 1-321-555-8967 Corner Pharmacy Home 1-321-555-8967 John S. Work Movie Line 1-321-555-4324 William edit previous sync delete next Back To easily dial someone in your contact list: 1.
  • Page 69 Editing an Existing Contact First: Mary Add / Edit Contact Last: Johnson 1-608-238-5400 Mobile: favorite Home: <touch to enter home number> Work: <touch to enter work number> speed dial cancel save Space Numbers To make changes to a contact in your list: 1.
  • Page 70 Removing a Contact Contacts Contacts Mary Cell Mary Cell delete contact? Best Buy Best Buy Work Mary Cell 1-321-555-6712 Corner Pharmacy Corner Pharmacy John S. John S. press accept to press accept to delete this contact delete this contact Mary Cell Mary Cell Movie Line Movie Line...
  • Page 71 Adding a Contact to Speed Dial Dial Number Speed Dials Mary Johnson Joe Smith Favorites Favorites Contacts Veronica Corner Pharmacy You can set up to four (4) Contacts to be added to Speed Dial. Speed Dial entries appear every time you lift the CapTel handset, for quick one-touch dialing. You can even add photos to your Speed Dial entries for easy dialing by picture.
  • Page 72 Using your computer, you can add photos to your Contact List to make it easy to dial by picture on your CapTel 2400i. You can also add, change, or delete Contacts on your computer, then download the changes directly your CapTel 2400i phone.
  • Page 73 The MyContacts website helps manage the Contacts List on your CapTel phone. You can add new contacts, phone numbers, and even photos, then “sync” them with your CapTel 2400i. Because both the CapTel phone and the MyContacts website need to be set in sync mode, the sync process is easiest when the computer you are using and the CapTel phone are located close together.
  • Page 74 3. Enter the name you would like to use for your new Contact List, then (Create). click on 4. Click on (Add Contact). CO N TA C T S Customer Service: 888-269-7477...
  • Page 75 5. Enter the fi rst and last name of your contact, then click on (Save). 6. Add the phone number information for your contact. Use the tab key to (Save Contact) when move between fi elds. Click on information is entered. (Add Photo).
  • Page 76 The website lets you browse your computer to select and save an existing photo. The photo fi les can be in jpg, png, or gif format. (Select Photo), fi nd and select the photo that you Click on want to add. Once your photo is selected, you may re-size or crop the image to fi t nicely in the CapTel display window.
  • Page 77 When you are fi nished entering information for this contact, click on (Save Contact). The new entry appears in your Contact List on the left side of the MyContacts website (in alphabetical order by fi rst name). Making your contact a Speed Dial number lets you quickly dial-by-picture (speed dial) to add this contact to your on your CapTel phone.
  • Page 78 8. When you are satisfi ed with your Contact List, you must Sync Contacts in order to save the list to your CapTel phone. Click on (Sync Contacts), then select (Save Contacts to Phone). 9. The website asks you to select the Electronic Serial Number (ESN) for your CapTel phone.
  • Page 79 At the MyContacts website: (Add new ESN), then enter the ESN from the CapTel Click on display screen into the fi eld labeled “ESN”. Enter a name for the ESN in the (Add). fi eld labeled “ESN Name”. Click on On your CapTel display screen: Contacts Contacts...
  • Page 80 At the MyContacts website: Entries from your online Contact List are added to any contacts you may already have saved on your phone. If you would like to erase the existing contacts on your phone and replace them with the new Contact List from your computer, click on “Yes, Erase”...
  • Page 81 Your Contact List is saved from the computer onto your CapTel phone. Watch on your CapTel phone display as the sync completes. sync is complete sync summary added deleted changed contacts contacts photos photos favorites favorites – speed dials speed dials –...
  • Page 82 11. Once your Contact List is synced with your CapTel phone, you have the option to save your Contacts on your computer. Saving a Contact List to your computer allows you to keep a back up and edit your list at a later time. You do not have to save your list on your computer –...
  • Page 83 If you do not save, all information will be lost for security purposes. If the Contact List was already synced to your CapTel 2400i SPK, however, the information will already be saved on your phone. Under “File”...
  • Page 84 SEC TION Favorites This section tells you how to set your most frequently called Contacts as “favorites”, for quick dialing and dialing by photo. TOPICS • About Favorites • Adding a Contact to Favorites • Dialing Favorites • Removing a Contact from Favorites FAV O R I T E S Customer Service: 888-269-7477...
  • Page 85 About Favorites Favorites Mary Cell Church Mobile 1-321-555-6712 Fred Taylor Mary Cell Movie Line Sally Morgan call next prev delete Back Favorites let you dial select numbers quickly and easily from the display screen. You can select any entries in your contact list to be included in your favorites list.
  • Page 86 Adding a Contact to Favorites Favorites Mary Cell Church Mobile 1-321-555-6712 Fred Taylor Mary Cell Movie Line Sally Morgan call next prev delete Back You can save up to ten (10) numbers/entries to your Favorites list. To add a person from your Contact list to Favorites: 1.
  • Page 87 Dialing Favorites To dial a person in your Favorites list: 1. From the display screen, touch (Favorites). 2. Under the Favorites list on the left of display, fi nd and touch the name of the person you wish to call. 3.
  • Page 88 SEC TION Settings This section explains how to adjust settings on your CapTel to t your preferences. TOPICS • Setting the Language • Saving Conversation Volume • Switching Captions Language During • Keypad Lights a Call • Setting the Ringer •...
  • Page 89 The default setting is English. Spanish captions must be turned on in the CapTel settings menu in order for you to receive Spanish-language captions. Spanish captioning is available for Spanish-to-Spanish conversations only. The CapTel 2400i does not translate from English conversations to Spanish conversations, and vice versa. To set the language: 1.
  • Page 90 Switching Captions Language During a Call Maria Ene 25 11:24 am Duración llamada: 00:00:42 <CapTel CA# 2435> <M> hello? I am glad you called we are having a party tonight for Tia’s birthday want to talk to her? hang on <foreign language> <CapTel CA# 1653>...
  • Page 91 Setting a Default Language for Contacts Contacts John S. Best Buy Mobile 1-321-555-8967 Corner Pharmacy Home 1-321-555-8967 John S. Work Movie Line 1-321-555-4324 William Defaullt Language Defaullt Language edit previous sync delete next Back Contacts William Best Buy Home 1-321-555-5896 Corner Pharmacy Work John S.
  • Page 92 Setting the Display Brightness You can adjust the brightness of the display screen for easy reading in well-lit or dimly-lit areas. The display screen brightness changes as you move the setting so you can see what it will look like. Settings ...
  • Page 93 Saving Captions After Hang Up You can set CapTel to save conversation captions after the call is over for later review, or to erase all captions each time the telephone is hung up. The default setting is Save Captions On. Settings ...
  • Page 94 Saving Conversation Volume Your CapTel phone amplifi es the voice of the caller up to 40dB. Every time you hang up the phone, the volume returns to a mid-range setting. You can set CapTel to remember the conversation volume setting so that it always stays at your desired volume level.
  • Page 95 Tone Control You can adjust the frequency of the sound coming through the CapTel handset to a frequency range that you hear best. Select from Low, Medium, High, or Customizable Frequency Ranges. To customize the frequency range, see page 29 for instructions. Settings ...
  • Page 96 Advanced Settings Dynamic or Static IP Using a Dynamic IP address (DHCP) is recommended to avoid IP confl icts. Some networks do not allow DHCP. In those cases, a Static IP address may be used. The default setting is Dynamic IP. Settings ...
  • Page 97 Troubleshooting Power Reset On occasion, issues with your Internet connection may impact your CapTel phone. For example, you may have experienced times when your Internet seems to get “hung up” or things don’t look correct on your computer screen. These cases can sometimes impact how your CapTel phone operates. To correct, you may need to “reset”...
  • Page 98 C A P T E L 2 4 0 0 i S P - N B T I N D E X Answering a call ..........25 Captions ......4, 9, 34-44, 52, 91 with captions ...........25 button ..........6, 9, 91 change font color ......41-42 Answering Machine ........51 change font size and style ....43 erase messages ......54, 55, 56...
  • Page 99 Display Screen ........6, 44 Personal identification adjust brightness ......45, 90 number (PIN) .......59-60, 61 night mode ..........90 Power Reset ..........95 screen timeout .........45, 90 Reading captions ........34 Flash option (hook flash) ......95 after hang up ...........38 during a call ..........37 Flasher ............90 from previous call ........48 set the ring flasher .........90...
  • Page 100 Sound ............28, 29 Time Zone ..........17, 93 adjusting on the speakerphone ...27 Tone Control ........28, 29, 93 adjusting the sound quality ..28, 29 customize Tone setting ......29 Spanish ..........12, 87-89 Troubleshooting .........95 captions ........12, 87-89 Updating your software ......93 customer service in Spanish ......
  • Page 101 RF Exposure (OET Bulletin 65) serviceable parts. Modifi cation or changes to the To comply with FCC/IC exposure requirements CapTel not expressly approved by Ultratec, Inc. for mobile transmitting devices, this transmitter can void your authority to operate the should only be used or installed at location equipment.
  • Page 102 Getting Help If you have any questions as you use your new CapTel 2400i, we’re here to help. Use any of these ways to contact us: (CUSTOMER SERVICE button) to Pick up the handset and press automatically speed dial directly to our helpful Customer Service team. If you are in an offi...