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Chapter 5 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
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Problem
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• Power indicator does not light up.
• Power indicator is lighting white.
• Power indicator is lighting orange.
• Power indicator is flashing orange.
• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Press
.
• Turn off the main power, and then turn it on again a few minutes later.
• Increase "Brightness", "Contrast", or "Gain" in the Setting menu (see
• Switch the input signal.
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• When the PC is connected to a DisplayPort, try changing the DisplayPort version using the following procedure.
1. Press
to turn off the monitor.
2. While pressing the leftmost button, press
The "Administrator Settings" menu appears.
3. Select "DisplayPort 1 (Ver.)" or "DisplayPort 2 (Ver.)" according to the connector that connects to the PC.
4. Change the DisplayPort version.
5. Select "Apply" and then
.
• When the PC is connected via HDMI, try changing the "HDMI HPD Control" setting on the "Administrator Settings"
menu to "On" (see
"HDMI HPD Control" (page
• When the EcoView Sense function is "On", the monitor may have shifted to power saving mode. Come near to the
monitor. If the screen is not displayed, move the mouse or press any key on the keyboard.
• The device connected to the DisplayPort has a problem. Resolve the problem, turn off the monitor, and then turn it on
again. Refer to the User's Manual of the output device for further details.
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Possible cause and remedy
"Color Adjustment" (page
for more than 2 seconds.
37)).
Chapter 5 Troubleshooting
26)).
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Table of Contents
Troubleshooting
