Polycom KIRK 6020 User Manual
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Summary of Contents for Polycom KIRK 6020
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Page 1: User Guide
® ® Polycom KIRK 6020-6040 User Guide Version 5.0| August, 2011 14184667-HD Ed.5... - Page 2 (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
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Page 3: Table Of Contents
MSF Function ..........28 Polycom, Inc. - Page 4 Polycom Kirk 6020-6040 User Guide External Services ..........28 Status .
- Page 5 Important Safety Instructions ........70 Polycom, Inc.
- Page 6 Polycom Kirk 6020-6040 User Guide Polycom, Inc.
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Page 7: Getting Started
Polycom Kirk 6020-6040 User Guide Getting Started Getting Started Read all information in this section before you use your handset. Handset Information Never use your handset: • in the vicinity of electrical detonators • in shielded rooms • in areas where radio transmission is forbidden Do not place a handset near: •... -
Page 8: Battery Information
Polycom Kirk 6020-6040 User Guide Battery Information Battery Information The battery is connected to the handset from factory and must not be removed. To replace the battery, please contact your local distributor. Charging Battery When charging battery for the first time, it is necessary to leave handset in charger for 14-16 hours for the battery to be fully charged. -
Page 9: Battery Capacity
Battery capacity with Bluetooth turned on and headset connected, in standby mode: • 6040: up to 50 hours. For information about how to check battery capacity, refer to “Battery” on page Battery Disposal Visit www.polycom.com/batteries for further guidance on battery recycling. Polycom, Inc. -
Page 10: About Your 6020/6040 Handset
Polycom Kirk 6020-6040 User Guide Battery Disposal About Your 6020/6040 Handset Table 1-1 Handset Elements Alarm Button Headset Connector Volume Control Adjusts speaker volume. Polycom, Inc. - Page 11 Polycom Kirk 6020-6040 User Guide About Your 6020/6040 Handset Table 1-1 Handset Elements Display Shows call information, handset status icons and guides you through option menu. Tear Off Unit Microphone Table 1-2 Handset Keys Left Softkey On hook Enters main menu.
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Page 12: Handset Display
Polycom Kirk 6020-6040 User Guide Handset Display Table 1-2 Handset Keys Four-Way Navigation Key On hook Navigates menu. (idle) Adjusts volumes in menu. Moves cursor. Shortcuts to phone book, call register and missed call. Shortcut to phone book. Off hook... -
Page 13: Status Icons
Polycom Kirk 6020-6040 User Guide About Your 6020/6040 Handset The types of information shown in Display center when: • on hook (idle) - display shows standby logo or call information when receiving an incoming call • off hook - display shows a telephone icon. If a wireless headset is connected to the handset (only 6040), the display shows a telephone icon if the audio is in the handset, and it shows a headset icon if the audio is in the headset. -
Page 14: Display Backlight
Polycom Kirk 6020-6040 User Guide Handset Display The telephone icon will appear when you make a call. The telephone icon will appear when the handset is off hook or a call is connected. The envelope icon will appear when you receive a message. -
Page 15: Navigating Handset
Polycom Kirk 6020-6040 User Guide About Your 6020/6040 Handset The backlight turns off when the handset is idle after a preset period of time delay. You can disable the backlight to save power, refer to “Turning Backlight Off” on page 54 for more information. -
Page 16: Shortcuts
Polycom Kirk 6020-6040 User Guide Navigating Handset Scrolling in Menus When in menu, press top or bottom of navigation key to scroll up and down in menu. Confirming Choices When in the relevant menu, press left softkey to confirm your choices. - Page 17 Polycom Kirk 6020-6040 User Guide About Your 6020/6040 Handset Personal Shortcuts By adding specific functions to the list of shortcuts, you get quick access to functions you often use. Note: Personal shortcuts can only be used when handset is in standby mode (on hook).
- Page 18 Polycom Kirk 6020-6040 User Guide Navigating Handset Press top of navigation key to start at the bottom of name list with the letter z. Keypad locked/unlocked: While on hook, press Menu followed by (Display shows the key lock icon followed by the text Keypad locked/unlocked).
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Page 19: Basic Handset Options
Polycom Kirk 6020-6040 User Guide Basic Handset Options Basic Handset Options Turning Handset On/Off To turn handset on: Press left softkey to turn on handset. To turn handset off: Press left softkey until the question ‘Turn off?’ appears in display. - Page 20 Polycom Kirk 6020-6040 User Guide Locking Keypad To lock/unlock keypad: Press Menu followed by to lock keypad. Press Unlock followed by to unlock keypad. To answer a call when keypad is locked, press . When you end the call, the keypad automatically locks.
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Page 21: Making Calls
Polycom Kirk 6020-6040 User Guide Making Calls Making Calls The handset must be subscribed and registered to make a call. For more information about subscribing, refer to “Creating a Login” on page For internal calls, dial extension number. Contact your system administrator for a list of these extension numbers. -
Page 22: Dial From Call List
Polycom Kirk 6020-6040 User Guide Dial from Call List The display icon appears until call is connected. 10 Press again to terminate the call. Note: For more information about using your phone book, refer to “Phone Book” on page Dial from Call List Call list shows up to 40 of your latest incoming, outgoing and missed calls (system dependent feature). - Page 23 Polycom Kirk 6020-6040 User Guide Making Calls Redial Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Outgoing calls and press Select. Scroll to the desired name or number and press Speed Dial If you have assigned a number to one of the speed-dialing keys 0-9, do the...
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Page 24: Answering Calls
Polycom Kirk 6020-6040 User Guide Dial from Call Register Answering Calls The handset must be subscribed and registered to answer a call. For more information about subscribing, refer to “Creating a Login” on page When handset rings, display shows the icon for incoming calls and the caller information appears below if supported by the subscribed system. - Page 25 Polycom Kirk 6020-6040 User Guide Answering Calls Dial number of the person you want to redirect the call to and press Ok. If you want to withdraw the call, press Press to terminate the call.. Polycom, Inc.
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Page 26: During Calls
Polycom Kirk 6020-6040 User Guide Turning Loadspeaker On/Off During Calls When you are on a call, you have three options as described in the following. Two of the options concern whether you want to make parts of a call public or personal. -
Page 27: Using The Menu
Polycom Kirk 6020-6040 User Guide Using the Menu Using the Menu The handset offers a range of functions that are grouped into menus. The main menu consists of seven menus: Phone Book, Call Register, Messages, MSF Function, External Services, Status and Settings. -
Page 28: Msf Function
Polycom Kirk 6020-6040 User Guide Description of Menus All messages is automatically stored in inbox or outbox. Messages can store up to 20 messages. A maximum of 72 letters, including spaces, is allowed for each message. For more information about reading, writing and sending messages, refer to “Messages”... - Page 29 Polycom Kirk 6020-6040 User Guide Using the Menu Call Register 1 Incoming calls 2 Outgoing calls 3 Missed calls 4 Delete Messages 1 New message 2 Inbox 3 Outbox 4 Erase messages 5 Templates MSF Function 1 Number: Status 1 Silent...
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Page 30: Phone Book
Polycom Kirk 6020-6040 User Guide Using the Alphanumeric Keyboard Phone Book You can store numbers and names in your phone book. The phone book can store up to 250 names with four numbers each. A maximum of 24 digits, including spaces, is allowed for each number. Names are sorted alphabetically starting with their first character. -
Page 31: Dialing Contact From Phone Book
Polycom Kirk 6020-6040 User Guide Phone Book — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”... - Page 32 Polycom Kirk 6020-6040 User Guide Managing an Existing Contact — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”...
- Page 33 Polycom Kirk 6020-6040 User Guide Phone Book Scroll to Find name and press Select. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”...
- Page 34 Polycom Kirk 6020-6040 User Guide Managing an Existing Contact Press OK to confirm. Adding New Contact Use the add name/number function when you want to add a new contact to phone book. Note: It is possible to add up to four numbers to a contact.
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Page 35: Call Register
Polycom Kirk 6020-6040 User Guide Call Register Call Register The call register menu can store up to 40 of your incoming, outgoing and missed calls. Call register is divided into lists of: incoming calls, outgoing calls and missed calls. If memory of call register is full, the handset will automatically erase the oldest call when a new call is received in call register. -
Page 36: Outgoing Calls
Polycom Kirk 6020-6040 User Guide Outgoing Calls Scroll to the desired call and press Details. Press Options. Scroll to Add to phone book and press Select Write the name of the contact using the digits 0-9 (refer to “Using the Alphanumeric Keyboard”... -
Page 37: Missed Calls
Polycom Kirk 6020-6040 User Guide Call Register Scroll to Outgoing Calls and press Select. Scroll to the desired call and press Details. Press Options. Scroll to Add to phone book and press Select. Write the name of the contact using the digits 0-9 (refer to “Using the... -
Page 38: Delete
Polycom Kirk 6020-6040 User Guide Delete Scroll to Call Register and press Select. Scroll to Missed Calls and press Select. Scroll to the desired missed call and press Details. Press Options. Scroll to Add to phone book and press Select. - Page 39 Polycom Kirk 6020-6040 User Guide Call Register Scroll to Delete and press Select. Scroll to Outgoing calls and press Select. Press Yes to empty list. Note: If you only want to delete a single outgoing call, see “Deleting an Outgoing Call from List” on page Deleting All Missed Calls Press Menu to enter main menu.
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Page 40: Messages
Polycom Kirk 6020-6040 User Guide Delete Messages If supported by the subscribed system, you can write, send and receive messages from the messages menu. You write messages using the alphanumeric keyboard. For more information, refer to “Using the Alphanumeric Keyboard” on page All messages are automatically stored in inbox or outbox. - Page 41 Polycom Kirk 6020-6040 User Guide Messages Press Select and then press Search to find the receiver. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously.
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Page 42: Sending Messages Using Templates
Polycom Kirk 6020-6040 User Guide Sending Messages Using Templates Scroll to the desired position and press Select. Saving a Received Message as a Template You can save a message from inbox as a template for later use. Press Menu to enter main menu. -
Page 43: Reading A Message
Polycom Kirk 6020-6040 User Guide Messages — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”... -
Page 44: Reading A Short Message
Polycom Kirk 6020-6040 User Guide Reading a Message To read the long message later: If you want to read the message later, press Exit. The envelope icon will then be placed in the status bar, indicating that there is an unread message in inbox. - Page 45 Polycom Kirk 6020-6040 User Guide Messages Scroll to Empty screen and press Select. Write a message and press Options. Scroll to Send and press Select. 10 Press Send. Reply in Continuation of Original Text Note: Original text refers to the received text message.
- Page 46 Polycom Kirk 6020-6040 User Guide Reading a Message Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to the desired received message and press Select. Press Options. Scroll to Forward and press Select. Press Send and then press Search.
- Page 47 Polycom Kirk 6020-6040 User Guide Messages Press Yes to erase the template. Erasing a Single Message The handset will automatically erase the oldest message when the memory of inbox and outbox is full (refer to “Messages” on page 40). If you want to delete a message manually, do the following: Press Menu to enter main menu.
- Page 48 Polycom Kirk 6020-6040 User Guide Reading a Message Scroll to Messages and press Select. Scroll to Erase messages and press Select. Scroll to Outbox and press Select. Press Yes to erase all messages from outbox. Note: If you only want to erase a single message from the outbox, see “Erasing a Single Message”...
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Page 49: Status
Polycom Kirk 6020-6040 User Guide Status Status The status menu provides an overview of some of the handset settings and works as a shortcut to these making it easy to change the settings according to your needs. The status menu also provides information about battery capacity. -
Page 50: Battery
Polycom Kirk 6020-6040 User Guide Battery Battery The battery function shows remaining battery capacity. The indication on the display is not necessarily an exact reflection of the remaining speech time, but only an indication of the voltage on the battery. -
Page 51: Settings
Polycom Kirk 6020-6040 User Guide Settings Settings The setting menu offers you the opportunity to customize the handset according to your needs. The settings can be changed at any time. The setting menu consists of: ringing volume, ringing tone, alerting volume, vibrator, silent mode, auto key lock, backlight, auto answer, out of range and advanced settings. -
Page 52: Alerting Volume
Polycom Kirk 6020-6040 User Guide Alerting Volume Change Scroll to the desired ring tone and press to select and listen to the chosen ring tone. Repeat the process if you want to choose and listen to other ring tones. Alerting Volume Alerts are short beeps that appear when: You receive a new message. -
Page 53: Silent Mode
Polycom Kirk 6020-6040 User Guide Settings Silent Mode When silent mode is turned on, the handset will not ring when a call arrives. However, you will still be able to see the arriving call in the display. To turn silent mode on/off: Press Menu to enter main menu. -
Page 54: Backlight
Polycom Kirk 6020-6040 User Guide Backlight To turn auto key lock on/off: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Auto key lock and press Select. Scroll to On or Off and press Change. -
Page 55: Auto Answer
Polycom Kirk 6020-6040 User Guide Settings Scroll to Delay and press Change. Press left and right side of navigation key to adjust backlight delay. Press Set. Auto Answer When auto answer is turned on, the handset automatically goes off hook when an incoming call arrives. -
Page 56: Out Of Range
Polycom Kirk 6020-6040 User Guide Out of Range Scroll to Auto answer and press Select. Scroll to Settings and press Change. Scroll to the desired setting and press Select. Out of Range The out of range indicator appears when handset is moving out of or already is out of range of base station. -
Page 57: Bluetooth (Only Kirk 6040)
Polycom Kirk 6020-6040 User Guide Settings Bluetooth (only KIRK 6040) Bluetooth allows you to connect the handset to a compatible device with bluetooth connectivitiy within 10 metres (32 feet). When a wireless headset is connected to the KIRK 6040, it is possible to disconnect the headset from the handset (12.10.5) , to connect the headset to the handset again (12.10.6), to... - Page 58 Polycom Kirk 6020-6040 User Guide Bluetooth (only KIRK 6040) Scroll to Settings and press Select. Scroll to Bluetooth and press Select. Scroll to Active and press Select. Activate Off by pressing Select. Bluetooth is now deactivated, and any bluetooth device connected to the handset has now been disconnected.
- Page 59 Polycom Kirk 6020-6040 User Guide Settings Scroll to Bluetooth and press Select. Scroll to Device list and press Select. Press Options. Scroll to Delete and press Select Press Yes to remove the headset from the device list. Auto Connect It is possible to connect automatically to the handset when the headset is turned Press Menu to enter main menu.
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Page 60: Last Number Redial
Polycom Kirk 6020-6040 User Guide Advanced... Last Number Redial Consult the user guide of the wireless headset for last number redial instructions. Advanced... In the setting menu it is also possible to define the following advanced settings: language, any key answer, headset, long key, login and time and date. -
Page 61: Login
Polycom Kirk 6020-6040 User Guide Settings Scroll to Advanced and press Select. Scroll to Long key and press Select. Scroll to desired definition and press Change. Login Before you can use the registered handset it is necessary to subscribe the handset to a system (login). - Page 62 Polycom Kirk 6020-6040 User Guide Advanced... Creating a Login To create a login, the system must allow subscriptions to be made. Some systems also require an Authentication Code (AC). If more than one system currently permits subscription, you will need to know the ID of the system to which you want to subscribe.
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Page 63: Time & Date
Polycom Kirk 6020-6040 User Guide Settings Time & Date Note: When you turn off the handset, the settings of time are deleted if the subscribed system does not resend the information to the handset. Choose Time Format Press Menu to enter main menu. - Page 64 Polycom Kirk 6020-6040 User Guide Advanced... Scroll to Change date and press Select. Scroll to desired date format and press Change. Place cursor on the digit, you want to change. Press a digit. The cursor will then automatically jump to the next digit.
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Page 65: General Information
Polycom Kirk 6020-6040 User Guide General Information General Information Troubleshooting The handset does not ring. Check whether Silent mode is turned On. Create Login The handset cannot find a system ID at Check whether the system is set to allow subscriptions. -
Page 66: Technical Specification
Polycom Kirk 6020-6040 User Guide Information Technical Specification Approvals EN 60950-1: 2006, EN 301 489-1 v.1.8.1 (2008-04) EN 301 489-6 v.1.3.1 (2002-08), EN 301 489-17 v.1.2.1 (2002-08) EN 301 406 v.1.5.1 (2003-07), EN 300 328 v.1.7.1 (2006-10) EN 55024:1998+A1:2001+A2:2003 (Charger only) -
Page 67: International Regulatory And Product Information
General Information International Regulatory and Product Information Table 1-3 This KIRK 6020 / 6040 Handset has been marked with the CE mark. This mark indicates compliance with EEC Directive 1999/5/EC. A full copy of the Declaration of conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. - Page 68 KIRK 6020 / 6040 Handset è conforme ai requisiti [Italian]: essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Hér með lýsir Polycom (UK) Ltd yfir því að KIRK 6020 / Íslenska 6040 Handset er í samræmi við grunnkröfur og aðrar (Icelandic): kröfur, sem gerðar eru í...
- Page 69 Polycom Kirk 6020-6040 User Guide General Information Table 1-4 1999/5/EF Polycom (UK) Ltd týmto vyhlasuje, že KIRK 6020 / 6040 Slovensky Handset splna základné požiadavky a všetky príslušné [Slovak]: ustanovenia Smernice 1999/5/ES. Polycom (UK) Ltd vakuuttaa täten että KIRK 6020 / 6040...
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Page 70: Important Safety Instructions
Polycom Kirk 6020-6040 User Guide Information Table 1-6 Explosive Device Proximity Warning Não opere o dispositivo de rede sem fios perto de cápsulas explosivas não protegidas ou num Aviso ambiente explosivo, a não ser que o dispositivo tenha sido modificado para se qualificar especialmente para essa utilização. - Page 71 Polycom Kirk 6020-6040 User Guide General Information Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire, electrical shock, or injury. Never spill liquid of any kind into this product.
- Page 72 Polycom Kirk 6020-6040 User Guide Information Battery Precautions Periodically clean the charge contacts on both the charger and handset. Exercise care in handling batteries in order not to short the batteries with conducting materials such as rings, bracelets, and keys. The batteries or conducting material may overheat and cause burns or fire.
- Page 73 Polycom Kirk 6020-6040 User Guide General Information Note: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to local regulations. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 74 LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that the product will be free from defects in workmanship and materials, under normal use and service, for one year, or such longer period as Polycom may announce publicly from time to time for particular products, from the date of purchase from Polycom or its authorized reseller.
- Page 75 1-800-765-9266, outside the US call 1- 408-526-9000, or your local Polycom Office, as listed on the Polycom Web site. LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY,...
- Page 76 SOFTWARE PRODUCT Middle East, Africa, and Asia Pacific, or the POLYCOM licensed by Polycom, Inc. in the rest of the world (collectively referred to herein as “POLYCOM”). The SOFTWARE PRODUCT includes computer software as attached hereto and may include associated media, printed materials, and "online"...
- Page 77 This Agreement gives you no rights in such content. 2.7 Confidentiality. The SOFTWARE PRODUCT contains valuable proprietary information and trade secrets of POLYCOM and its suppliers and you shall protect the confidentiality of, and avoid disclosure and unauthorized use of, the SOFTWARE PRODUCT.
- Page 78 POLYCOM's option and expense, to refund the purchase price paid by you for any defective software product which is returned to POLYCOM with a copy or your receipt, or to replace any defective media with software which substantially conforms to...
- Page 79 OPERATE AS WARRANTED ABOVE, YOUR SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER...
- Page 80 10.3 Contact. If you have any questions concerning this Agreement, or if you desire to contact POLYCOM for any reason, please contact the POLYCOM office serving your country. — 10.4 U.S. Government Restricted Rights. The SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS.
- Page 81 ©2010 Polycom, Inc. All rights reserved. Specifications subject to change without notice. Polycom Headquarters 4750 Willow Road Pleasanton CA 94588 (T) Polycom (Denmark) Langmarksvej 34 DK-8700 Horsens Tel. +45 7560 2850 Fax +45 7560 2851 emeadk@polycom.com www.polycom.com...
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