Contents
Polycom 550 Model .................................................................................................................................................................................................... 2
Phone Labels / Description ...................................................................................................................................................................................... 3
Placing/Receiving Calls ........................................................................................................................................................................................... 7
Emerge Voicemail ..................................................................................................................................................................................................... 9
Record Your Personalized Greetings. ............................................................................................................................................................... 11
Voice Mail Overview ......................................................................................................................................................................................... 12
Distribution List Options .................................................................................................................................................................................... 14
Accessing Your Voice Messaging Menu ........................................................................................................................................................... 15
Personalizing your IP Phone ..................................................................................................................................................................................... 16
Accessing your Call History .............................................................................................................................................................................. 16
Dialing from your Call History ............................................................................................................................................................................ 16
Adding Contacts to Your Directory .................................................................................................................................................................... 16
Editing a Contact .............................................................................................................................................................................................. 17
Deleting a Contact ............................................................................................................................................................................................ 17
Change the Ring Tone ...................................................................................................................................................................................... 17
Changing the LCD Screen Contrast .................................................................................................................................................................. 18
Using your Headset ............................................................................................................................................................................................... 18
Other Feature Codes ........................................................................................................................................................................................ 19
Rebooting your IP Phone .................................................................................................................................................................................. 19
Codes .................................................................................................................................................................................................................... 19
Direct Voicemail Transfer .................................................................................................................................................................................. 19
Call Pick-up from a Different Extension ............................................................................................................................................................. 20
Parking a Call ................................................................................................................................................................................................... 20
Push to Talk ..................................................................................................................................................................................................... 20
Customer Service and Support ...................................................................................................................................................................................... 21
Page | 1
Business Solutions
Page
Need help?
Do you have a question about the Cincinnati Bell 550 and is the answer not in the manual?
Questions and answers