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Phone Communication Test; Troubleshooting - GE Concord Ultra User Instructions

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Device
Panic button
Door/window sensor
Smoke detector
Motion detector
Rate-of-Rise Heat Detec-
tor (Not UL investigated)
Shock sensor
(Not UL investigated)
Phone Interface and
Voice Module
Supervised wireless siren Unplug the siren and check the touchpad display.
Glass guard sensor
(Not UL investigated)
Freeze sensor
(Not UL investigated)
If you need more time to complete testing, restart the timer by pressing
Check to see that all sensors have been tested by pressing
You will know that you have finished testing when touchpads display, "SENSOR TEST OK" or "ZONES ALL
TESTED."

Troubleshooting

Concord Ultra
Test Procedure
Press and hold the appropriate panic button(s) for 3
full seconds.
Open the secured door or window.
Press and hold the test button until the system sounds
transmission beeps.
Avoid the motion detector view for 5 minutes, then
enter its view.
Rub your hands together until warm, then place one
hand on the detector for 30 seconds.
Tap the glass twice, away from the sensor. Wait at
least 30 seconds before testing again.
Activate a Police panic by accessing the system using
*
the phone and pressing
+
Plug the siren in.
Tap the glass 3 or 4 inches from the sensor.
Apply an ice cube wrapped in plastic to the sensor. Do
not allow the sensor to get wet.
3.
Disarm to Level 1 to exit Test Mode.

Phone Communication Test

The purpose of this weekly test is to verify that the connection between the central monitoring
station and your system are working properly.
Most phone tests take only a few minutes, however, your system will try for up to 15 minutes to
establish a connection.
¾
To perform a phone communication test:
1. Disarm the system.
8
2. Press
+ System or Partition Master
Š touchpads display, "PHONE TEST" or "System Armed to PHONE TEST."
3. If the phone test is successful:
Š the voice module will announce, "Phone Test OK."
Within a few minutes, the display should return to the Level 1 display. If it does not return in
three minutes, note how long before the Level 1 display returns and contact the installer.
After the test has started, the arming level can be changed to 1—Off, then to 2—Stay or 3—
AWAY, if you wish.
Your security system uses a variety of different alarm sirens, status beeps, voice messages and
trouble beeps to communicate with you. The next few pages describe the different sounds and
what they mean. Try to familiarize yourself with the differences. You will hear sounds each time
you tell your security system to do something, like arm or disarm. Some sounds you will hear
only when there is a problem with the system, like a low battery. There are also sounds you will
*
*
*
*
*
.
+
+
+
+
8
CODE
+
*
. Touchpads display a list of untested sensors.
CODE
+
Touchpad Result(s)
Zones nn OK
SENSOR nn OK
Zones nn OK
SENSOR nn OK
Zones nn OK
SENSOR nn OK
Zones nn OK
SENSOR nn OK
Zones nn OK
SENSOR nn OK
Zones nn OK
SENSOR nn OK
POLICE PANIC OK
SENSOR nn OK
Zones nn OK
Zones nn OK
SENSOR nn OK
Zones nn OK
SENSOR nn OK
3
+
.
2
.
37

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