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GE Concord Ultra User Instructions

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Table of Contents
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Part Number:
60-960-95
Concord Ultra
User Instructions
466-2060 Rev A
March 2003
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S t a y
A w a y
T e s t S y s t e m
W e e k l y
O f f
A
1
2
3
p r e s s b o t h
N o D e l a y
S i l e n t
P a g e r
B
4
5
6
p r e s s b o t h
F e a t u r e s
S y s t e m
M e n u
C
7
8
9
p r e s s b o t h
S t a t u s
L i g h t s
B y p a s s
D
*
0
#
Q u i c k G u i d e
B y p a s s S e n s o r s
D i s a r m
S y s t e m / C a n c e l A l a r m
1
A r m
s y s t e m t o d e s i r e d l e v e l .
2
P r e s s 1 + C O D E .
P r e s s B Y P A S S + C O D E + S e n s o r N o .
A r m
t o S T A Y
T u r n C H I M E O n / O f f
1
C l o s e a l l p r o t e c t e d d o o r s a n d w i n d o w s .
1
M a k e s u r e s y s t e m
2
P r e s s 2 + C O D E .
2
P r e s s 7 + 1 t o t u r n C H I M E o n o r o f f .
3
P r e s s 4 t o a r m
d e l a y d o o r s i n s t a n t l y ,
P r o g r a m
U s e r S e t t i n g s
i f d e s i r e d .
1
M a k e s u r e s y s t e m
A r m
t o A W A Y
2
P r e s s A o r B t o s c r o l l t h r o u g h m e n u s .
1
C l o s e a l l p r o t e c t e d d o o r s a n d w i n d o w s .
P r e s s # t o s e l e c t o p t i o n o r a c c e p t e n t r y .
2
P r e s s 3 + C O D E .
P r e s s
t o d e s e l e c t o p t i o n o r c a n c e l e n t r y .
3
E x i t p r e m i s e s t h r o u g h d e l a y d o o r .
P r e s s 1 f o r O F F ; p r e s s 2 f o r O N ;
p r e s s 0 - 9 f o r o t h e r e n t r i e s .
Z o n e / S e n s o r N u m b e r
0 1
0 8
0 2
0 9
0 3
1 0
0 4
1 1
0 5
1 2
0 6
1 3
0 7
1 4
S y s t e m
i s O K
A r m e d
R e a d y
S t a y
A w a y
T e s t S y s t e m
W e e k l y
O f f
A
1
2
3
i s d i s a r m e d .
p r e s s b o t h
N o D e l a y
S i l e n t
P a g e r
i s d i s a r m e d .
B
4
5
6
p r e s s b o t h
F e a t u r e s
S y s t e m
M e n u
C
7
8
9
p r e s s b o t h
S t a t u s
L i g h t s
B y p a s s
D
*
0
#

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  Also See for GE Concord Ultra

  Summary of Contents for GE Concord Ultra

  • Page 1 Z o n e / S e n s o r N u m b e r p r e s s b o t h S t a t u s L i g h t s B y p a s s Concord Ultra User Instructions...
  • Page 2 4,855,713. Except expressly provided herein, the purchase of this product shall not constitute a license or otherwise provide a right to practice a method covered by any of the identified patents. GE Interlogix hereby grants the purchaser of this product a limited, non-exclusive license to practice the methods patented in the identified patents solely with products manufactured, sold or licensed by GE Interlogix.
  • Page 3: Commands At A Glance

    Commands at a Glance CODE Disarm the system. Cancel an accidental alarm. CODE Arm to Level 2—STAY.* CODE Arm to Level 3—AWAY.* Send a police alarm. Press and hold both POLICE buttons for 2 seconds. Send an auxiliary alarm. Press and hold both AUXILIARY buttons for 2 seconds.
  • Page 4: Table Of Contents

    Contents Getting to Know Your Security System Overview..............................1 Panel ................................1 Touchpads ...............................1 Door/Window Sensors ..........................1 Motion Sensors ............................1 Environmental Sensors ...........................2 Phone Interface and Voice Module ......................2 Energy Saving Module ...........................2 SuperBus®2000 Cellular Backup Module .....................2 SuperBus 2000 Wireless Gateway Module ....................2 Communicating with the Panel Instructing the Panel ............................2 Touchpads—Your System Interface ......................3...
  • Page 5 Exit Delay Example ..........................8 Entry Delay Example ..........................9 Extended Delay............................9 Exit Extension..............................9 No Delay—For Instant Alarm ........................9 Auto STAY Arming Feature ........................10 Arming While a Door or Window is Open ....................10 Bypassing a Sensor Directly .........................10 Bypassing a Sensor Indirectly ....................... 11 Was the Bypass Successful? .........................
  • Page 6 Adjusting the System Status Voice Volume....................17 Adjusting the Touchpad Display Brightness .....................18 Adjusting the Volume of the Wireless Siren ....................18 Using the Energy Saver Feature Energy Saver Example..........................18 Setting the Energy Saver High and Low Temperature Settings ............19 Notification by Pager Pager Messages .............................20 Event Code in Page ..........................20 Sensor Number or User Number in Page ....................20...
  • Page 7 Notify by Exception Page In the Event of...........................27 Who Will Be Paged?..........................27 Who Can Send a Page?..........................27 What Will the Pager Report? ........................28 When Will this Feature Be Active? ......................28 Assigning a Time Schedule to Exception Opening and Closing ...............28 The No Activity Feature Using the Panel Download Feature Using a Partitioned System...
  • Page 8 Lighting Issues ............................39 Appendix A: User Sheets System Sensors ............................41 User Codes..............................42 Touchpad Information..........................43 Alphanumeric and Fixed Display Touchpads ..................43 Keychain Touchpads ..........................43 Accidental Smoke and Fire Alarms ......................45 Dialer Abort ...............................45 Doors and Delay Time Settings .........................45 System Features ............................46 If the Power Goes Out ..........................46 No Activity Time ............................46 Resetting the Smoke Detector........................47...
  • Page 9: Getting To Know Your Security System

    Door and window sensors protect the perimeter of your home by alerting the panel when a door or window is opened. Motion Sensors Motion detectors in hallways or individual rooms detect a person moving across the field of detection. Concord Ultra...
  • Page 10: Environmental Sensors

    If you would rather use an actual key (see Figure 2) to arm and disarm the system, your security dealer can install a special key and keyswitch in your home. Figure 2. Arm/Disarm Key Concord Ultra...
  • Page 11: Touchpads-Your System Interface

    These touchpads are wireless and usually kept near or on the user. Beeps and LEDs— How Your System Talks to You Touchpads and interior sirens produce a variety of operating beeps to inform you of different sys- tem states and operations. Concord Ultra...
  • Page 12: Key Beeps

    For more information, see “Notification By Pager”. What Happens in an Alarm Condition When there is an alarm condition, four things happen all at once: • Speakers and touchpads emit emergency tones, optional speakers announce alarm message. • System lights flash. Concord Ultra...
  • Page 13: Fire And Smoke Alarms

    For example, a Guidelines for Preventing Accidental Alarms sensor could be identified as “Front Door.” The following guidelines will go a long way toward preventing accidental alarms. • Close doors and windows before you leave your house. Concord Ultra...
  • Page 14: Basic System Operations

    Here are some other situations in which you’d set the system to Level 1—OFF: • Upon entering your armed home or business. When entering the armed premises through a designated delay door, the Entry Delay time begins. Sirens and touchpads beep to remind you to disarm the system. Concord Ultra...
  • Page 15: Arming Level 2-Stay

    ¾ Note Quick Arm to Level 2: Contact your installer if you 1. From Level 1--Press 2. want to use this feature. ¾ Quick Arm to Level 3: 1. From Level 1 or 2--Press 3. Concord Ultra...
  • Page 16: Quick Exit

    Exit Delay is about to expire. When the delay expires, you’ll hear three more quick status beeps. These beeps indicate that the Exit Delay has ended. Opening an armed door or win- dow after the Exit Delay has expired will cause an alarm (see Figure 4). Concord Ultra...
  • Page 17: Entry Delay Example

    Anyone entering the house through the delay door when the system is set to No Delay would immediately cause an alarm. No Delay is normally used: • When you’re staying at home, after you’ve armed the system. Concord Ultra...
  • Page 18: Auto Stay Arming Feature

    Heat and smoke sensors cannot be bypassed. 7. Bypass other sensors, if necessary, by repeating Step 3. 8. The bypassed door or window can now be opened. ¾ To arm (unbypass) bypassed sensors: Concord Ultra...
  • Page 19: Bypassing A Sensor Indirectly

    Your installer may have configured your system so that you can control some output points from your touchpad. Have the installer list and explain any outputs that are programmed for your con- trol. Use the following procedure to turn an output on or off. ¾ To turn the output on or off: Concord Ultra...
  • Page 20: Checking The Status Of Your System

    This system is designed to inform a central monitoring station of the nature of the emergency so the correct personnel can be dispatched immediately. Each type of panic alarm sounds and reacts differently when activated. Type of Alarm Alarm Sound Fire Repeating series of three beeps Police Continuous tone Auxiliary Rapid beeps Concord Ultra...
  • Page 21: Fire Panic Alarm

    There are 230 Regular User codes which act like keys to arm and disarm the system. If neces- sary, they can be assigned to neighbors, baby-sitters, or repair persons for temporary use. Regular Concord Ultra...
  • Page 22: Programming Access Codes

    + System or Partition Master tition Master codes please see Appendix C: “Using Pro- 2. Press where nnn is the user 000 through 229. gramming Menus”. 3. Enter the desired 4-digit code, then #. 4. Press to exit the programming menus. Concord Ultra...
  • Page 23: Erasing A User Code

    1. Enter the programming menus by pressing + System or Partition Master 2. Press where nnn is user 000 through 229. 3. To turn Partition Jump: Š on, press Š off, press 4. Press to exit the programming menus. Concord Ultra...
  • Page 24: Assigning The System Test Attribute

    1 1 : 5 9 p m Figure 6. 24-Hour Format ¾ To set the System Date: CODE 1. Enter the programming menus by pressing + System or Partition Master 2. Press 3. Enter the current date as 6 digits (mm/dd/yy) then press Concord Ultra...
  • Page 25: Adjusting System Sounds And Touchpad Brightness

    To change the voice volume: CODE 1. Enter the programming menus by pressing + System or Partition Master 2. Press 3. Select a volume level – (7 being the loudest) and press 4. Press to exit the programming menus. Concord Ultra...
  • Page 26: Adjusting The Touchpad Display Brightness

    Control your air conditioning temperatures in the same manner. In addition to controlling temperature, the Energy Saver feature notifies the central monitoring station if your heating or air conditioning unit fails—before pipes freeze or pets are harmed by extreme heat or cold. Concord Ultra...
  • Page 27: Setting The Energy Saver High And Low Temperature Settings

    No Activity Alarm Supervisory Auto Phone Test Phone Tests Fire Panic Trouble CPU Back in Service Receiver Failure Police Panic Phone Test Phone Failure Receiver Jam Auxiliary Panic Event Buffer Full Touchpad Low Battery Touchpad Tamper Bus Failures Concord Ultra...
  • Page 28: Pager Messages

    Sensor numbers 1 through 96 600 — 829 User codes 00 through 229 used System Master code used Installer code used Dealer code used Quick Arm used Keyswitch sensor used System armed itself because it is being serviced or powered-up Concord Ultra...
  • Page 29: Account Number In Page

    One Day Rollover You can create a schedule that begins on one day, and stops the next day by using only one time schedule. (The stop time must be within 24 hours of the start time.) Concord Ultra...
  • Page 30: Multiple Day Rollover

    For any schedule to be effective, it needs to be attached to a feature. One schedule can be attached to more than one feature event. • See “Advanced Light Control” for information on attaching time schedules for light control. • See “Controlling Outputs By Time Schedule” for information on attaching time schedules to outputs. Concord Ultra...
  • Page 31: Time Schedules And Partitions

    . The touchpad displays “LIGHT n TO Sn x” or “LT n SN x,” (where n is the light and stop times. number and x is the sensor number). 3. Press until the light number (1–9) you would like to activate appears. 4. Enter the sensor number (1–96) you wish to activate the light and press Concord Ultra...
  • Page 32: Installer Programmable Lighting

    1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing armed by schedules. CODE System or Partition Master 0660 2. Press 3. The touchpad displays “AWAY.” 4. Press . The touchpad displays the first available time schedule as “SCHEDULE 00 OFF,” or “SCH 00 OFF.” 5. Enter Concord Ultra...
  • Page 33: Opening And Closing Reports

    Only Latchkey-designated users can cause a Latchkey page to be sent. By default, this includes the first 6 Regular User codes. If you would like to include a keychain touchpad as a latchkey user, contact your installer. Any regular user code can be programmed with this attribute. See “Assigning Code Attributes”. Concord Ultra...
  • Page 34: What Will The Pager Report

    Scheduling Latchkey Opening and/or Closing: 1. At an alphanumeric or fixed display touchpad, enter the programming menus by pressing CODE + System or Partition Master 0600 2. Press 3. To schedule: Š Latchkey Opening, press when the touchpad displays “LATCHKEY OPENING” or Concord Ultra...
  • Page 35: Applying The Latchkey Modifier

    Contact the installer if you would like to turn the Notify by Exception feature on or off for any programmed pager or the central station. Who Can Send a Page? All user codes and keychain touchpads will send a page if used while Notify by Exception fea- ture is in effect. Concord Ultra...
  • Page 36: What Will The Pager Report

    Feature Turning the Download feature on allows the dealer remote access to your panel in order to: • Update your account. • Back up data from your panel. • Allow your dealer to quickly implement requested programming changes. Concord Ultra...
  • Page 37: Using A Partitioned System

    The touchpad sounds one short beep if the jump was successful. One long beep means the jump was not successful. Alphanumeric touchpads display the text in the newly entered parti- tion. 3. Proceed to arm, disarm, or program as needed. The partition assignment reverts back if no keys are entered for 10 seconds. Concord Ultra...
  • Page 38: Arming And Disarming The Other Partition

    The touchpad displays “VIEWING EVENT BUFFER” followed by: Event Description Date/Time OR Details (user, source, zone, etc.) • The most recent event appears first. • Scroll through the events by pressing the A (back) and B (forward) keys. Concord Ultra...
  • Page 39 EVENT VIEW EXIT Fire Panic FIRE PANIC Fire Panic Cancelled FIRE CANCELLED Force Arm FORCE ARM Installer Programming Entry INST PROG ENTRY Installer Programming Exit INST PROG EXIT Lost Event LOST EVENT Main Unit Tamper MAIN UNIT TAMPER Concord Ultra...
  • Page 40 User information will only be shown if the information was available when the event was buffered. Line two of the display also contains “P-C” where P is the previous arming level and C is the current arming level. Concord Ultra...
  • Page 41: Using A Touchtone Phone To Operate Your System

    If the system is being accessed remotely, the Phone Command Prefix is used in conjunction with the access code. The prefix is usually , but can be changed to by the installer. If your prefix has been changed, as the first key you press instead of Concord Ultra...
  • Page 42: Accessing The System From Off-Site

    Pick up the phone. Within 5 seconds of picking up the phone receiver, enter the command prefix. Remote Phone Access Use the Ring-Hang-Ring or the Twelve-Ring method to get the system to answer the call. CODE Then enter (or designated phone prefix) + Concord Ultra...
  • Page 43: Sending A Police Panic Alarm

    You can answer the call by simply hanging up on the sys- tem, then answering the call as you normally would. You’ll have to initiate another session to resume operation. Can I control the system while I’m talking on the phone? Concord Ultra...
  • Page 44: Testing The System

    Zones nn OK Press and hold the Lock and Unlock buttons simultaneously for 3 seconds. • TOUCHPAD nn OK • Touchpad Panic AUXILIARY OK Press and hold the Star and Light buttons simultaneously for 3 seconds. • AUXILIARY PANIC OK Concord Ultra...
  • Page 45: Phone Communication Test

    Try to familiarize yourself with the differences. You will hear sounds each time you tell your security system to do something, like arm or disarm. Some sounds you will hear only when there is a problem with the system, like a low battery. There are also sounds you will Concord Ultra...
  • Page 46: Trouble Beeps And Trouble Messages

    . The system responds by returning a dial tone. • Pick up the phone receiver and wait 5 seconds before dialing any numbers. After the 5 second period, the system disables local phone control and ignores phone commands. Concord Ultra...
  • Page 47: Siren Issues

    Phone Failure Trouble takes precedence over other system problems, so you must clear the Phone Failure message (by disarming the panel) before you’re able to see other sys- tem messages. Concord Ultra...
  • Page 48 There is a system memory failure. Call your security dealer for service. lit on a fixed display touchpad AUXILIARY PHONE TROU- There is a problem with the cellular backup reporting portion of your system. Call your BLE X security dealer for service. Concord Ultra...
  • Page 49: Appendix A: User Sheets

    1 / 2 HW / WL / TP 1 / 2 HW / WL / TP 1 / 2 HW / WL / TP 1 / 2 HW / WL / TP 1 / 2 HW / WL / TP Concord Ultra...
  • Page 50: User Codes

    1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 Concord Ultra...
  • Page 51: Touchpad Information

    A u x i l i a r y p a n i c a l l l i g h t s . a l a r m . Figure 11. Keychain Touchpad 1 Keychain Touchpad 2 • Active for Partition: 1 2 • Latchkey User: Y N Concord Ultra...
  • Page 52: Keychain Touchpad 3

    A u x i l i a r y p a n i c a l l l i g h t s . a l a r m . Figure 14. Keychain Touchpad 4 Concord Ultra...
  • Page 53: Accidental Smoke And Fire Alarms

    Entry Delay Time: The time allowed to enter the premises and disarm the system. Exit Delay Time: The time allowed to leave the premises after arming the system. Door Door Location Ptn. Entry Delay Exit Delay 1 / 2 1 / 2 1 / 2 1 / 2 1 / 2 Concord Ultra...
  • Page 54: System Features

    … Yes. If there is no activity in my system for ____ hours (12-99, default 24), the system will send a No Activity report to the central station. … No. My system setup does not include this feature. Concord Ultra...
  • Page 55: Resetting The Smoke Detector

    Stream-lining Partition According to my pager provider, the central station account number will appear as: ____________________________________________________________________________ Lights ™ The house code for the X10 modules is: Partition 1: __________ Partition 2: __________ Record the location of each light. Concord Ultra...
  • Page 56: Outputs

    The low setpoint is currently set for _____ degrees. The high setpoint is currently set for _____ degrees. Partition 2 The low setpoint is currently set for _____ degrees. The high setpoint is currently set for _____ degrees. Concord Ultra...
  • Page 57: Alarm Sounds And Status Beeps

    If you arrive at the premises and hear sirens, do not attempt to enter the building. Call for emergency assistance from a neighbor’s phone Warning Floor Plan Example Figure 15 is an example of a multilevel floor plan. Use this example as a guide to draw your own floor plan. Concord Ultra...
  • Page 58: Your Floor Plan

    Use the following guidelines when drawing your floor plan on the next page: … Show all building levels. … Show exits from each room (two exits per room are recommended). … Show the location of all security system components. … Show the locations of any fire extinguishers. Concord Ultra...
  • Page 59 Floor Plan Concord Ultra...
  • Page 60: Alarm System Limitations

    System time and date Your System • User codes • Schedules • Schedule events • Downloading feature • Silent Arming feature • Brightness of touchpads • Volume of speakers • Chime features • Energy saver options • Attach lights to sensors Concord Ultra...
  • Page 61: Two Methods To Program Your System

    Press to turn the option on for this user code. 7. Press . “REMOTE ACCESS” or “REMOTE” appears: Press to turn the option off for this user code. Press to turn the option on for this user code. Concord Ultra...
  • Page 62 3. The touchpad displays “REGULAR USER CODES” or “REG CODES.” Press until the display reads “SYSTEM MASTER CODE” or “SYS MASTER,” then press 4. Replace the existing code with the new 4 digit System Master Code then press 5. Press to exit the programming menus. Concord Ultra...
  • Page 63: Using Programming Shortcuts

    * + 05XX5 + 1(off) or 2(on) + # Fri: * + 05XX6 + 1(off) or 2(on) + # Sat: * + 05XX7 + 1(off) or 2(on) + # Sun: * + 05XX8 + 1(off) or 2(on) + # Concord Ultra...
  • Page 64 Attaching schedules for Light 4 operation: Sched 0: * + 064300 + 1(off) or 2(on) + # Sched 1: * + 064301 + 1(off) or 2(on) + # (Continues through Schedule 15) Sched 15: * + 064315 + 1(off) or 2(on) + # Concord Ultra...
  • Page 65 Attaching schedules for Output 3 operation: Sched 0: * + 065200 + 1(off) or 2(on) + # Sched 1: * + 065201 + 1(off) or 2(on) + # (Continues through Schedule 15) Sched 15: * + 065215 + 1(off) or 2(on) + # Concord Ultra...
  • Page 66 * + 081 + NN + # (nn = sensor no. to be attached) (Continues through Light 9) Light 9: * + 088 + NN + # (nn = sensor no. to be attached) Exit * + 00 + # Concord Ultra...
  • Page 67 T o e n t e r t h e P r o g r a m m i n g M e n u , p r e s s + S y s t e m M a s t e r o r P a r t i t i o n M a s t e r C o d e T i m e &...
  • Page 68 P r e s s B t o E n e r g y A t t a c h L i g h t s E x i t S y s t e m A t t a c h S c h e d u l e s t o E v e n t s ( c o n t i n u e d ) r e t u r n t o S a v e r t o S e n s o r s...