E911 Compatibility - NEC Aspire Product Description

E911 Compatibility

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Description
E911 Compatibility ensures that emergency calls always get through. If an emergency occurs, a
user simply goes to any phone, lifts the handset and dials 911. The system's built-in E911 compati-
bility places the emergency call even if the user forgets to dial an access code or press a line key.
The E911 capabilities include:
Product Description
Aspire
Attendant Notification
The attendant receives a notification each time a co-worker dials an emergency 911 call. This
notification is the co-worker's name and number display optionally accompanied by an audi-
ble alarm. Notification occurs regardless of whether the attendant is idle or busy on a call. You
can optionally extend this capability to other supervisory extensions as well.
Emergency Routing
When an extension user dials 911, the system can automatically find a trunk for the call. The
system can choose a route to which the user normally does not have access. If all normal
routes are busy, the system can even disconnect an active call and place the emergency call.
E911 Compatibility uses the flexibility of the Automatic Route Selection Call Route Options
to route 911 emergency calls (even in systems in which ARS is not enabled).
E911 Outgoing Dialing
The software version you have determines what route the E911 calls follow. Your system
will either follow the Automatic Route Selection Call Route Options (even in systems in
which ARS is not enabled) or the trunk group route programming, depending on your soft-
ware version. If your system follows trunk group route programming, it's still possible to
use the flexibility of the Automatic Route Selection Call Route Options for additional
routing options.
Forced Disconnect Follows Timer to Disconnect Call
When all lines in the programmed route are busy and the system must drop a call in order
to place a 911 call, the system will wait the amount of time set in Program 81-01 before
disconnecting the call.
Compatibility with Customer Provided E911 Equipment
The system can automatically send a 911 call to customer-provided E911 equipment (such as
the Proctor 911 ANI-LINK System II). The E911 equipment will dial emergency service and
provide the caller's extension number to the emergency personnel. When using this type of
equipment, the system must be programmed to send E911 calls to the trunk connected to the
E911 box. This is done by assigning the trunk to the E911 trunk group and using ARS to route
all 911 calls to that port. The Dial Treatment must then be set to send the extension number
and '911' to that port. This is usually accomplished using XRE in the Dial Treatment, but
check the requirements of your E911 box.
Calling Party Identification
With ISDN installed, the system can provide the calling party's telephone number and exten-
sion number. No additional customer-provided 911 equipment is required.
Section 3: Features
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