Off Hook Signaling - NEC Aspire Product Description

Section 3: Features

Off Hook Signaling

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Description
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There are eight Night Service modes:
Day 1 / Day 2 Modes - for normal working hours
Night 1 / Night 2 Modes - after hours (usually evening)
Midnight 1 / Midnight 2 Modes - late at night to early in the morning
Rest 1 / Rest 2 Modes - interval usually used for lunch
Assigned Night Answer (ANA)
With Assigned Night Answer, Night Service has calls ring extensions directly. Assigned Night
Answer provides an answering point for Night Service calls. For certain applications, this may be
more appropriate than Universal Night Answer. For example, you could program trunks to ring the
security station telephone during off hours.
Universal Night Answer (UNA)
Universal Night Answer makes incoming calls ring over the External Paging speakers. With UNA,
an employee can go to a telephone and press the flashing line key or use "Universal Answer" to
pick up the call. For more on setting up Universal Answer, turn to the "Central Office Calls,
Answering" feature.
You may also be able to use Transfer to UNA. An extension user can Transfer their call to UNA
(i.e., External Paging at night). Once transferred, the call will ring the External Paging speakers like
any other UNA call and can be picked up at any extension. You can also set up Transfer to UNA
through the VRS. This lets outside callers, answered by the VRS, dial a code to have their call ring
External Paging.
Automatic Night Service
The system will allow or deny Automatic Night Service based on the extension's class of service pro-
gramming. If allowed, the calls will then route according to the service patterns programmed.
When a user calls an extension busy on a call, they can send an off hook signal through the handset
and through the telephone's speaker indicating they are trying to get through. The signal is an off
hook ringing over the idle (second) line appearance. Off Hook Signaling helps important callers get
through, without waiting in line for the called extension to become free. The system provides the
following Off Hook Signaling options:
Called Extension Block
The called extension's Class of Service may block incoming Off Hook Signaling attempts.
This is beneficial to users that don't want interruptions while on a call.
Aspire
Product Description