SecurityMan iCamDVR User Manual page 75

down playback and SuperDVR (applications) usage. Start by deleting some of the unused files, run disk defragmenter,
or exiting other application(s) running in the background will help speeds up playback and application(s) in windows.
Q: Why I cannot playback aVI files?
A: Windows media player has been damaged, or decoder has not been installed properly, please reinstall the relative
software. Recorded files may be damaged; use SuperaVIFixer program located in the root directory of SuperDVR to
browse for and fix the AVI file(s).
Q: Why do I see some gray blocks at times progress bar area during playback?
A: User has deleted these recorded files. SuperDVR has deleted recorded file when recycle option is active. The recorded
files cannot be opened because they are being recorded.
Q: Why do I see some old record sections that cannot be covered when playback?
A: The selected disk partitions may be selected differently from the current partitions. The recorded files are being
played back when covering it. Database of recorded log was damaged. SuperDVR might have been installed in a dif-
ferent directory.
Q: Why take precautions when changing the date and time on the system hosting iCamDVR?
A: The superDVR system provides the retrieving mechanism of video files, which is based on the system time as retriev-
ing reference. Changing the computer date/time after SuperDVR software installation will create high risk of confu-
sion and disorder of date/time during playback which in terms causes problem during record search. To avoid such
controversy, please note the following:
1) Setup or confirm the date/time before configuring superDVR to record.
2) Deactivate computer system auto time updating feature.
3) Ensure the computer hosting the SuperDVR is operating properly and has no clock issues before SuperDVR
installation.
Q: If the system time must be changed, what should I do first as preparations?
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