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IBM System Storage SAN32B-E4 Installation, Service And User Manual

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IBM System Storage SAN32B-E4
Installation, Service, and User Guide
Service information: 2498-E32
Read Before Using
This product contains software that is licensed under written license agreements. Your use of such software is subject to
the license agreements under which they are provided.
GA32-0798-00

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Summary of Contents for IBM System Storage SAN32B-E4

  • Page 1 IBM System Storage SAN32B-E4 Installation, Service, and User Guide Service information: 2498-E32 Read Before Using This product contains software that is licensed under written license agreements. Your use of such software is subject to the license agreements under which they are provided.
  • Page 3 IBM System Storage SAN32B-E4 Installation, Service, and User Guide Service information: 2498-E32 GA32-0798-00...
  • Page 4 © Copyright IBM Corporation 2010. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...

  • Page 5: Read This First

    For redbooks associated with this product, enter search terms on the following Web site: www.redbooks.ibm.com/. For support information for this and other IBM products, see the IBM Support Portal, www.ibm.com/supportportal. Search for the product Machine type or product name.

  • Page 6: Accessibility Features For The San32B-E4

    GUI. Vendor software This product includes certain vendor software that is not covered under the IBM license agreement. IBM makes no representation about the accessibility features of these products. Contact the vendor for the accessibility information about its products.
  • Page 7 When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. Read this first...
  • Page 8 SAN32B-E4 Installation, Service, and User Guide...

  • Page 9: Table Of Contents

    . xxiv Time required . 42 Items required . . 42 Chapter 1. Introducing the SAN32B-E4 . 1 Verifying need for replacement . . 42 Recording critical switch and SAN information Port side of the switch . Disconnecting from network and fabric .
  • Page 10 Australia and New Zealand Class A Statement European Union EMC Directive Conformance Statement . . 58 Index ....63 Germany Electromagnetic Compatibility Directive 59 viii SAN32B-E4 Installation, Service, and User Guide...

  • Page 11: Figures

    . 16 Replacing a fan assembly . . 41 Mounting the fixed portion of the rail and the Location of battery holder. . 47 locking brackets to the rack . . 17 © Copyright IBM Corp. 2010...
  • Page 12 SAN32B-E4 Installation, Service, and User Guide...

  • Page 13: Tables

    Tables Sample caution notices . xvi Fan status LED patterns . . 34 Brocade and IBM product and model Critical information checklist . . 43 number matrix . . xxiv General specifications . . 49 Installation tasks, time, and items required Management specifications .
  • Page 14 SAN32B-E4 Installation, Service, and User Guide...

  • Page 15: Safety And Environmental Notices

    IDs, which are displayed in parentheses, for example (D004), at the end of each notice. Use this ID to locate the translation of these danger and caution notices in the IBM System Storage b-type Switch and Router Safety Notices publication, which is shipped with this product.
  • Page 16 (D004) A general electrical danger notice provides instructions on how to avoid shock hazards when servicing equipment. Unless instructed otherwise, follow the procedures in the following danger notice. SAN32B-E4 Installation, Service, and User Guide...
  • Page 17 Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the IBM provided power cord. Do not use the IBM provided power cord for any other product.

  • Page 18: Caution Notices

    The system contains circuit cards, assemblies, or both that contain lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the circuit card as instructed by local regulations. (C014) SAN32B-E4 Installation, Service, and User Guide...

  • Page 19: Safety Labels

    CAUTION: This product is equipped with a 3-wire (two conductors and ground) power cable and plug. Use this power cable with a properly grounded electrical outlet to avoid electrical shock. (C018) CAUTION: This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1 laser products.

  • Page 20: Attention Notices

    Attention: Do not bend a fibre cable to a radius less than 5 cm (2 in.); you can damage the cable. Tie wraps are not recommended for optical cables because they can be easily overtightened, causing damage to the cable. xviii SAN32B-E4 Installation, Service, and User Guide...

  • Page 21: Rack Safety

    Rack safety Rack installation DANGER Observe the following precautions when working on or around your IT rack system: v Heavy equipment—personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet.

  • Page 22: Rack Relocation (19" Rack)

    Pack the rack cabinet in the original packaging material, or equivalent. Also, lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the pallet. (R002) SAN32B-E4 Installation, Service, and User Guide...

  • Page 23: Product Recycling And Disposal

    Product recycling and disposal Refer to the IBM Systems Environmental Notices and User Guide (Z125-5823) for translated environmental statements and information regarding product recycling and disposal. This document may be provided either in printed version or on the product documentation CD.
  • Page 24 SAN32B-E4 Installation, Service, and User Guide...

  • Page 25: About This Document

    It describes how to install, service, and use the IBM System Storage SAN32B-E4 (machine type 2498, model E32) Encryption Switch. Throughout this document, the product is referred to as the encryption switch, the SAN32B-E4, or simply the switch. This document has been created to include information specific to SAN32B-E4 switches running on Fabric OS version 6.4.1 or later.

  • Page 26: Ibm And Brocade Product Matrix

    When you use any of the Brocade documents, you will notice that the model numbers reflect the original Brocade products. Table 2 provides a product matrix for you to use to correlate the Brocade products and models to the IBM product names and machine types and model numbers. Products withdrawn from marketing are not listed.

  • Page 27: Chapter 1. Introducing The San32B-E4

    Chapter 1. Introducing the SAN32B-E4 The SAN32B-E4 Encryption Switch is a high performance 32-port auto-sensing 8 Gbps Fibre Channel switch with cryptography (encryption/decryption) and data compression capabilities. It is designed to encrypt data for enterprises to secure their data against theft or unauthorized use, and to compress tape data for maximum utilization of tape media.

  • Page 28: Port Side Of The Switch

    The port side (see Figure 1 on page 3 ) includes the switch power and status LEDs, clustering and re-keying ports, Smart Card reader, management, console, and USB port, and the Fibre Channel ports and their corresponding status LEDs. SAN32B-E4 Installation, Service, and User Guide...

  • Page 29: Nonport Side Of The Switch

    24 25 26 27 28 29 30 31 Figure 2. Port numbering Nonport side of the switch Figure 3 on page 4 shows the nonport side of the switch, which contain the combined power supplies and fans. Chapter 1. Introducing the SAN32B-E4...

  • Page 30: Field-Replaceable Units (Frus)

    (Figure 6 on page 6) is also a FRU. Smart cards, which provide additional encryption security management options, are available through IBM as FRUs. See the Fabric OS Encryption Administrator’s Guide Supporting Tivoli Key Lifecycle Manager (TKLM) Environments for more information regarding this recommended optional functionality.

  • Page 31: Power Supply

    Figure 4. Power supply Power-cord Power switch connection Power supply status Captive screw Figure 5. Fan assembly Captive screw Fan status LED Chapter 1. Introducing the SAN32B-E4...

  • Page 32: Planning For Encryption

    Careful attention to details of setup and configuration are essential to enabling a secure encryption functionality. The following guidelines should be followed when planning for encryption with the SAN32B-E4 switch or the 16-port encryption blade (FS8-18), which is available for the SAN768B and SAN384B products.
  • Page 33 There is no support of Cisco switches at this time by IBM. The section in the Fabric OS Encryption Administrator’s Guide Supporting Tivoli Key Lifecycle Manager (TKLM) Environments related to Cisco Fabric connectivity does not currently apply. v The use of Smart Cards provides additional encryption security management, and is highly recommended.
  • Page 34 SAN32B-E4 Installation, Service, and User Guide...

  • Page 35: Chapter 2. Installing And Configuring The Switch

    Attention: Refer to “Planning for encryption” on page 6 for planning recommendations specific to encryption. You can install the SAN32B-E4 encryption switch in the following ways: v As a stand-alone unit on a flat surface. For instructions and more information, see “Setting up the switch as a standalone unit”...

  • Page 36: Site Preparation And Installation Guidelines

    Cables can be organized and managed in a variety of ways: for example, using cable channels on the sides of the cabinet or patch panels to minimize cable management. Following is a list of recommendations: SAN32B-E4 Installation, Service, and User Guide...

  • Page 37: Items Included With The Switch

    Note: If any items are damaged or missing, within the United States and Canada, contact the IBM Quality Hotline toll-free 1-800-442-6773 or direct dial in other locations: 770-858-8459. v The SAN32B-E4 switch, containing two power supplies and three fan assemblies v Rack mount kit v An accessory kit that contains the following items: –...
  • Page 38 Do not connect the switch to the network until the IP address is correctly set. For instructions on how to cable and configure the switch, and how to set the IP address, see “Configuring the switch” on page 19. SAN32B-E4 Installation, Service, and User Guide...

  • Page 39: Installing In An Eia Cabinet

    Installing in an EIA cabinet Attention: Refer to “Rack safety” on page xix for danger and caution notices related to rack and cabinet installations. You can install the rack mount kit in only one way in a cabinet, with the port side of the switch able to slide out of the exhaust-air side of the cabinet.

  • Page 40: Rack Assembly

    Screw, 8-32 x 3/16 in., zinc Screw, M5 x 12 Bracket to slide rack kit (contains items 9 - Screw, 8-32 x 3/8 in., zinc Washer, flat, No. 8 Washer, lock, No. 8 Nut, hex, 8-32 SAN32B-E4 Installation, Service, and User Guide...

  • Page 41: Separating The Inner And Outer Rails

    2. Separate the inner and outer slides. a. Open one of the slides until the lock engages. b. Press the lock release lever ( 1 in Figure 8) and remove the inner rail from the outer rail. SJ000046 Figure 8. Separating the inner and outer rails. c.

  • Page 42: Mounting The Moving Portion Of The Slide And Mounting Brackets To The Switch

    (see Detail A in Figure 7 on page 14): 1) Washer, flat No. 8 10 2) Washer, lock No. 8 11 3) Nut, hex, 8-32 12 d. Repeat steps 5a through 5c for the three remaining rail ends. SAN32B-E4 Installation, Service, and User Guide...

  • Page 43: Mounting The Fixed Portion Of The Rail And The Locking Brackets To The Rack

    SJ000048 Figure 10. Mounting the fixed portion of the rail and the locking brackets to the rack 6. Install the outer (larger) slides in the rack, as shown in Figure 10. a. At the desired height, install the five M5 nut clips 5 . Put three M5 nut clips in the front of the rack and two in the back.

  • Page 44: Inserting Slides Into The Rack Rails

    Attention: Do not connect the switch to the network until you perform one of the following steps: v Set the internet protocol (IP) address. v Verify that the default IP address does not conflict with the existing IP addresses in the same network. SAN32B-E4 Installation, Service, and User Guide...

  • Page 45: Configuring The Switch

    Configuring the switch You must configure the switch before it can operate within a network and fabric. This section provides the basic steps required for the initial setup of the switch. For instructions on configuring the switch to operate in a network containing switches from other vendors, refer to the Fabric OS Administrator's Guide.

  • Page 46: Providing Power To The Switch

    4. After POST is complete, verify that the switch power LED on the port side is green and the switch status LED on the port side is off. Attention: Do not connect the switch to the network until the IP address is set. SAN32B-E4 Installation, Service, and User Guide...

  • Page 47: Connecting A Serial Cable Between The Switch And A Host

    Connecting a serial cable between the switch and a host All basic configuration tasks in this guide are performed using a serial connection. Follow these steps to connect a serial cable. 1. Remove the plug from the serial port and connect the serial cable provided with the switch.

  • Page 48: Connecting An Ethernet Cable And Opening A Telnet Session

    However, because the date and time are used for logging, error detection, and troubleshooting, you should set them correctly. Perform the following steps to set the date and time of the switch. SAN32B-E4 Installation, Service, and User Guide...

  • Page 49: Setting The Date

    Setting the date 1. If necessary, log on to the switch by Telnet, using the admin account. 2. Enter the date command, using the following syntax: date ""mmddHHMMyy"" The values represent the following: v mm is the month; valid values are 01 through 12 v dd is the date;...

  • Page 50: Installing Sfps And Attaching Cables

    2. Ensure that the bail (wire handle) is in the unlocked position. Place the SFP in the correct position on the port (Figure 13). Figure 13. Installing an SFP into an upper port 3. Slide the SFP into the port until it clicks into place. Close the bail. SAN32B-E4 Installation, Service, and User Guide...

  • Page 51: Managing Cables

    Note: Each SFP has a 10-pad gold-plated PCB-edge connector on the bottom. Insert SFPs into the upper row of ports with this gold edge down. Insert SFPs into the lower row of ports with the gold edge up. 4. Connect the cables to the transceivers. The cables used in trunking groups must meet specific requirements.

  • Page 52: Configuring For Encryption

    Configuring cluster interconnect After completing the pre-initialization tasks, you may need to perform several tasks related to configuring the encryption group. Figure 14 on page 27 summarizes the flow of the encryption-configuration tasks. SAN32B-E4 Installation, Service, and User Guide...

  • Page 53: Avoid Double Encryption

    Feature licenses might be included as a paperpack item in the switch shipping carton. This paperpack provides you with keys to unlock the features. You can also purchase licenses separately from IBM. Attention: Retain this paperpack in a safe place. The transaction keys in the paperpack are required for activation of optional features on the switch.

  • Page 54: Viewing Current License Keys

    Licenses for additional functionality may be purchased as feature codes through IBM. Contact your IBM representative for more information. You will need to supply IBM with the WWN to obtain a transaction key, which is sent in a paperpack. To obtain the license key, follow the instructions included in the paperpack.

  • Page 55: Fabric Os Firmware Updates

    Select the appropriate product link v On the displayed product page, click the Interoperability Matrix link in the Learn more section. Firmware release notes and download files are available through the IBM Support Portal. To view release notes and to download firmware: v Go to the IBM Support Portal www.ibm.com/supportportal.
  • Page 56 SAN32B-E4 Installation, Service, and User Guide...

  • Page 57: Chapter 3. Using And Maintaining The Switch

    5 Ethernet link LED (green) 2 System power LED (green) 6 Ethernet activity LED (green) 3 GE (cluster Ethernet) link LED (green) 7 Port status LED (green/amber, shown for port 5) 4 GE (cluster Ethernet) activity LED (green) © Copyright IBM Corp. 2010...

  • Page 58: System Status Led Patterns

    Reboot the system and monitor the system console output through an attached serial cable. Note: This LED displays steady amber during POST, this is Contact your IBM representative for guidance on the failure normal and does not indicate a indicated. fault.

  • Page 59: Leds On The Nonport Side Of The Switch

    SFP or port is faulty. Reset the port. Replace the SFP. If the problem does (on 1/2 second; not resolve, contact IBM. then off 1/2 second) LEDs on the nonport side of the switch The LEDs on the nonport side of the switch provide status information for the two power supplies and three fan assemblies.

  • Page 60: Interpreting Post Results

    POST is a system check that is performed each time the switch is powered on, rebooted, or reset, and during which the LEDs may flash amber or green, or remain steady. Total boot time with POST may take up to 3 minutes. SAN32B-E4 Installation, Service, and User Guide...

  • Page 61: Diagnostic Testing

    Telnet session or access the switch through another management tool. If this is not successful, the switch did not successfully complete POST. Contact your IBM representative. 3. Using either Web Tools or the CLI, verify that the diagnostic status for all ports in the switch is OK.

  • Page 62: Checking The Frus

    If a power supply fails, leave the power supply in the switch until it can be replaced. This section describes how to remove and replace the power supply. Although these FRUs can be removed and replaced without special tools, qualified personnel SAN32B-E4 Installation, Service, and User Guide...

  • Page 63: Power Supply Locations

    should perform the installation and service procedures. The switch can continue operating during the FRU replacement if you follow the steps in the procedure. The switch has two power supplies ( 3 and 4 in Figure 17). Scale: 1/8" = 1" Scale: 5/16"...

  • Page 64: Installing A New Power Supply

    AC power switch to “|”. 10. Verify that the LED ( 5 ) on the new power supply displays a steady green light while the switch is operating. If the LED is not green, ensure that the SAN32B-E4 Installation, Service, and User Guide...

  • Page 65: Verifying Fan Assemblies

    power supply is securely installed and seated properly, athat both ends of the power cord are secure, and that primary power is available. 11. Optionally, enter psShow at the command line prompt to view the power supply status. For more information about this command, refer to the Fabric OS Command Reference.

  • Page 66: Fan Assembly

    Phillips-head #1 screwdriver Procedure Complete the following steps to remove and replace a fan assembly. 1. Using a Phillips-head screwdriver, unscrew the captive screw ( 3 in Figure 20 on page 41) on the fan assembly. SAN32B-E4 Installation, Service, and User Guide...

  • Page 67: Replacing The Switch Chassis

    Replacing the switch chassis Attention: The switch must be removed from the fabric and powered off to perform this procedure. Contact IBM support if you have any questions about whether the chassis requires replacement. If any of the internal circuitry fails within the switch, the entire unit must be replaced.

  • Page 68: Time Required

    Verifying need for replacement Verify that replacement of the chassis is necessary. Ensure that the components are firmly seated when troubleshooting, and contact IBM support with any questions about whether the chassis should be replaced. Any of the following events might...

  • Page 69: Critical Information Checklist

    Table 11. Critical information checklist Configuration information Location of "config-switch.txt" file Location of "config-miscinfo.txt" file IP address, subnet mask WWN for switch chassis SAN profile Location of "SANbefor.txt" file Notes regarding nsshow output Notes regarding nsallshow output Notes regarding switchshow output Notes regarding fabricshow output Output from supportshow command Location of "spptshow.txt"...

  • Page 70: Disconnecting From Network And Fabric

    (Refer to “Installing in an EIA cabinet” on page 13 for illustrations and complete rack mount instructions.) 5. Set the switch aside for later return to IBM, following the instructions included with the replacement switch. Installing the replacement chassis 1.

  • Page 71: Verifying The Correct Operation Of The System

    Ethernet connection to the server name or IP of the host for the download process to complete. For more information, refer to the help configdownload command or the Fabric OS Command Reference. v If other issues exist, contact IBM support. Chapter 3. Using and maintaining the switch...

  • Page 72: Changing The Switch Serial Number

    In the event of a hardware failure, the replacement switch should be configured to display the serial number of the original failed switch, in order to maintain continuity in the IBM service system. Once you have installed the replacement switch, follow the steps below to change the serial number displayed through the switch or fabric management program.

  • Page 73: Removing The Battery

    Repair or disassemble Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 74 SAN32B-E4 Installation, Service, and User Guide...

  • Page 75: Appendix. Product Specifications

    Appendix. Product specifications This appendix provides the specifications for the SAN32B-E4 Encryption Switch. v “General specifications” v “Management” on page 50 v “Size and weight” on page 51 v “Environmental requirements” on page 51 v “Power specifications” on page 52 v “Data transmission ranges”...

  • Page 76: Management

    SSL, SSH v2, HTTPS, RADIUS, RBAC (Role-Based Access Control), DH-CHAP (between switches and end devices), port binding, switch binding, Secure RPC, Trusted Switch, change tracking Management access Serial port (RJ-45) and one USB port. Call-home integration enabled through DCFM SAN32B-E4 Installation, Service, and User Guide...

  • Page 77: Size And Weight

    FFDC (first--failure data capture), supportsave utility Key management Compatible with industry-leading key ® management systems, including IBM Tivoli Key Lifecycle Manager (TLKM). Size and weight Table 14 lists the dimensions and weight of the switch. Table 14. Switch dimensions Dimension...

  • Page 78: Power Specifications

    Refer to Figure 1 on page 3 and Figure 3 on page 4 for the location of the parts listed below. Part numbers are subject to change, particularly for SFP transceivers. Contact your IBM representative for current information on part numbers for SFPs to meet your needs.

  • Page 79: Fru Part Numbers

    Smart card For a listing of SFPs compatible with this product: v Go to the IBM SAN products web page www.ibm.com/servers/storage/san/ v Select the product name from the displayed page v On the displayed page, click the Interoperability matrix link in the Learn more...
  • Page 80 SAN32B-E4 Installation, Service, and User Guide...

  • Page 81: Notices

    The materials at those web sites are not part of the materials for this IBM product and use of those web sites is at your own risk.
  • Page 82 Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products.

  • Page 83: Trademarks

    International Business Machines Corporation in the United States, other countries, or both. A complete and current list of other IBM trademarks is available on the Web at www.ibm.com/legal/copytrade.shtml Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries.

  • Page 84: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 85: Germany Electromagnetic Compatibility Directive

    Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 86: People's Republic Of China Class A Electronic Emission Statement

    Korea Communications Commission (KCC) Class A Statement Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use. SAN32B-E4 Installation, Service, and User Guide...

  • Page 87: Russia Electromagnetic Interference (Emi) Class A Statement

    Russia Electromagnetic Interference (EMI) Class A Statement Australia and New Zealand Class A Statement Attention: This is a Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures.
  • Page 88 SAN32B-E4 Installation, Service, and User Guide...

  • Page 89: Index

    32 status 36 license switch chassis 52 agreement iv keys danger notices xiii managing 27 data transmission ranges 52 optionally licensed features 27 date paperpack 11, 27 setting 22, 23 getting help iii © Copyright IBM Corp. 2010...
  • Page 90 22 components 2 time zone 23 fedatures 2 SFPs LEDs 31 installing 24 ports site Ethernet management 2 planning 10 Fibre Channel 2 preparation 10 Gigabit Ethernet 2 slide-rail rack illustration 2 installation 13 SAN32B-E4 Installation, Service, and User Guide...
  • Page 92 Part Number: 45W8661 Printed in USA GA32-0798-00...

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