Infopia Element User Manual page 19

Troubleshooting
Message Problem
The blood glucose Battery is dead or
test meter does not
there is a problem
power on
with the
glucose test meter
Test does not start
Poor blood sample
after applying blood
sample
There may be a problem
The result is
with the blood glucose
inconsistent
test strip
No readings in
memory to display
Not enough
readings in
memory to display
designated
averages
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Action Required
Change the battery and if the
problem persists, please contact
blood
your local representative.
Please insert a new blood glucose
test strip and perform your test
again(refer to the P.23)
Please insert a new blood glucose
test strip and perform your test
again
Troubleshooting
Message Problem
Low battery
Low battery symbol
appears in the
upper left corner of
the LCD screen
Low battery Low battery
warning symbol
and 3 digit code
Action Required
Battery needs replacing.
For your free replacement
batteries, please contact
Neon Diagnostics Ltd.
Freephone Patient Helpline:
0800 009 3378
Battery needs replacing.
For your free replacement
batteries, please contact
Neon Diagnostics Ltd.
Freephone Patient Helpline:
0800 009 3378
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