Program Error Message; Figure 50. Program Error Dialog - Princeton PIXIS-XB System User Manual

Chapter 7

Program Error message

This dialog may appear if you have tried to acquire a test image, acquire data, or run in
focusing mode and the DMA buffer size is too small. A large array (for example, a
2048x2048 array), requires a larger setting than that for a smaller array (for example, a
512x512 array).
To correct the problem:
1. Click on OK .
2. Reboot the WinView.
3. Note the array size (on the Setup|Hardware|Controller/CCD tab or the
4. Open Setup|Environment|Environment dialog.
5. Increase the DMA buffer size to a minimum of 32 Mb (64 Mb if it is currently
6. Reboot your computer.
7. Restart WinView and begin acquiring data or focusing. If you see the message
Troubleshooting

Figure 50. Program Error dialog

Acquisition|Experiment Setup|Main tab Full Chip dimensions). If your
camera contains a large array (such as a 2048x2048 array), and the DMA buffer
size is too small, there will not be enough space in memory for the data set.
32 Mb or 128 Mb if it is currently 64 Mb), click on OK , and close WinView.
again, increase the DMA buffer size.
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