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Elo TouchSystems 1930L User Manual

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USER MANUAL
Elo Touch Solutions
1930L/1931L Touchmonitor
SW602163 Rev A

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Summary of Contents for Elo TouchSystems 1930L

  • Page 1 USER MANUAL Elo Touch Solutions 1930L/1931L Touchmonitor SW602163 Rev A...
  • Page 2 Trademark Acknowledgments AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch, SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.

  • Page 3: Table Of Contents

      Chapter 5: Technical Support ..............23   Chapter 6: Safety & Maintenance ............25   Chapter 7: Regulatory Information ............27   Chapter 8: Warranty Information ............32   User Manual: 1930L/1931L SW602163 Rev A, Page 3 of 33...

  • Page 4: Chapter 1: Introduction

    This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering on your new touchmonitor, read through this manual, especially the Installation, Mounting, and Operation chapters. User Manual: 1930L/1931L SW602163 Rev A, Page 4 of 33...

  • Page 5: Chapter 2: Installation

     Touchmonitor with protective sheet for its face  User Manuals CD  Japanese language regulatory information pamphlet  Quick Install Guide  VGA cable  DVI cable  USB cable  Mounting brackets and screws User Manual: 1930L/1931L SW602163 Rev A, Page 5 of 33...
  • Page 6 2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port. 3. Connect a 12VDC power supply to the monitor’s input power jack. 4. The touchmonitor ships in an ON state, video should be displayed on your monitor already. User Manual: 1930L/1931L SW602163 Rev A, Page 6 of 33...
  • Page 7 The drivers for the Windows 7 and XP systems are available on the Elo Touch Solutions website. Visit www.elotouch.com for:  The most up-to-date touch driver versions  Additional touch driver information  Detailed touch driver installation guides  Touch drivers for other operating systems User Manual: 1930L/1931L SW602163 Rev A, Page 7 of 33...
  • Page 8 Select the applicable driver from the Elo Touch Solutions website and download: For Windows 7 installations, double-click on EloSetup Installer User Manual: 1930L/1931L SW602163 Rev A, Page 8 of 33...
  • Page 9 After accepting the end-user license agreement, the system will initialize to setup installation of drivers. To complete setup, reboot system by clicking on “Reboot Now” button. Click on “One More Minute” if more time is needed with increments of 1 minute. User Manual: 1930L/1931L SW602163 Rev A, Page 9 of 33...
  • Page 10 Note: System will automatically reboot when “Time left” counter reaches “0”. For Windows XP installations, double-click on the icon from the desktop User Manual: 1930L/1931L SW602163 Rev A, Page 10 of 33...
  • Page 11 Click on “Unzip” button to unzip files. User Manual: 1930L/1931L SW602163 Rev A, Page 11 of 33...
  • Page 12 Select one or more of the drivers to install. Click on “Next” After accepting the end-user license agreement, the drivers will finish installing. Reboot your computer after the install is complete. User Manual: 1930L/1931L SW602163 Rev A, Page 12 of 33...

  • Page 13: Chapter 3: Mounting

    The OSD text can be rotated through the OSD menu to better suit your mounting orientation. Side Bracket Mount Threaded holes are provided on the back of the monitor for mounting using the provided brackets. User Manual: 1930L/1931L SW602163 Rev A, Page 13 of 33...
  • Page 14 Rear VESA Mount A four-hole 100x100mm mounting pattern for M4 screws is provided on the rear of the monitor. The VESA FDMI-compliant counting is coded: VESA MIS-D, 100mmx100mm. User Manual: 1930L/1931L SW602163 Rev A, Page 14 of 33...

  • Page 15: Chapter 4: Operation

    The iTouch Plus touchscreen can be re-calibrated to your displayed video image, if needed, through the Calibration function in the Elo driver control panel. The iTouch Plus driver will only support multiple monitor if they are all using the iTouch Plus User Manual: 1930L/1931L SW602163 Rev A, Page 15 of 33...
  • Page 16 To use multiple iTouch Plus monitors, plug in monitors to calibrate, double-click on the EloConfig desktop shortcut to run Elo Touchscreen Configuration screen. Click on “Calibrate Touch Screens…” to calibrate multiple monitors. User Manual: 1930L/1931L SW602163 Rev A, Page 16 of 33...
  • Page 17 Tap monitor screen to identify monitor’s identity as shown below. Identity of the monitor will display. Click on “OK” to proceed to calibration. User Manual: 1930L/1931L SW602163 Rev A, Page 17 of 33...
  • Page 18 Calibrate touch as targets appear on corners of the screen. Follow instructions on screen. Test touch/drag performance to verify calibration accuracy, “Accept” or “Retry” to redo calibration process. Run touch calibration on each monitor that is plugged in. User Manual: 1930L/1931L SW602163 Rev A, Page 18 of 33...
  • Page 19 Refer to the technical specifications for this monitor at http://www.elotouch.com for a list of these Preset Video Modes. User Manual: 1930L/1931L SW602163 Rev A, Page 19 of 33...
  • Page 20 H-position, V-position, Clock, and Phase menu items. Only applicable for VGA input video Moves the image horizontally on the display in single-pixel increments. H-position Default: centered. Only applicable for VGA input video User Manual: 1930L/1931L SW602163 Rev A, Page 20 of 33...
  • Page 21 Default: DVI Priority All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered. This feature saves you from having to reset your choices every time the User Manual: 1930L/1931L SW602163 Rev A, Page 21 of 33...
  • Page 22 Press and hold the “Menu” and “Down” buttons for two seconds to enable/disable the Power Locking feature. When the Power Locking is enabled, pressing the power switch will have no effect on the system. User Manual: 1930L/1931L SW602163 Rev A, Page 22 of 33...

  • Page 23: Chapter 5: Technical Support

    Perform the calibration routine provided with the latest Elo drivers. The OSD buttons or power button does not Check to see if the OSD lock or power lock functions respond when pressed are on User Manual: 1930L/1931L SW602163 Rev A, Page 23 of 33...
  • Page 24 Visit www.elotouch.com/products for technical specifications for this device Visit www.elotouch.com/go/websupport for online self-help. Visit www.elotouch.com/go/contactsupport for technical support. See this user manual’s last page for worldwide technical support phone numbers. User Manual: 1930L/1931L SW602163 Rev A, Page 24 of 33...

  • Page 25: Chapter 6: Safety & Maintenance

     Ensure the environmental temperature and humidity are maintained within specification and do no block ventilation slots.  Monitors are not designed for outdoors. User Manual: 1930L/1931L SW602163 Rev A, Page 25 of 33...
  • Page 26 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. User Manual: 1930L/1931L SW602163 Rev A, Page 26 of 33...

  • Page 27: Chapter 7: Regulatory Information

    This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark User Manual: 1930L/1931L SW602163 Rev A, Page 27 of 33...
  • Page 28 (Removing or cutting the line cord ground may in crease RF emission levels and may also present a lethal shock hazard to the user.) If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician. User Manual: 1930L/1931L SW602163 Rev A, Page 28 of 33...
  • Page 29 X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this component is above the limit requirement in SJ/T11363-2006. For items marked with X, exemptions were taken according to EU RoHS. User Manual: 1930L/1931L SW602163 Rev A, Page 29 of 33...
  • Page 30 V. Power Adapter Specifications Electrical Ratings: Input: 100 - 240VAC, 50/60Hz Output: 12VDC, minimum 4.16A, LPS (Power adapter needs to be UL approved) VI. Monitor Specifications Electrical Ratings: Input: 12VDC, 3A User Manual: 1930L/1931L SW602163 Rev A, Page 30 of 33...
  • Page 31 Operating Conditions: Temperature: 0°C - 40°C Humidity: 20% to 80% (non-condensing) Altitude: 0 to 3,048m Storage Conditions: Temperature: -20°C - 60°C Humidity: 10% to 95% (non-condensing) Altitude: 0 to 12,192m User Manual: 1930L/1931L SW602163 Rev A, Page 31 of 33...

  • Page 32: Chapter 8: Warranty Information

    Chapter 8: Warranty Information http://www.elotouch.com/Support/warranty.asp for more information. User Manual: 1930L/1931L SW602163 Rev A, Page 32 of 33...

  • Page 33: Specifications

    1033 McCarthy Blvd Fax +1-408-597-8050 Fax +32(0)(16)704 549 Fax +86 (21) 3329 1400 Fax +1-305-931-0124 Milpitas, CA 95035 customerservice@elotouch.com elosales@elotouch.com www.elotouch.com.cn www.elotouch.com.ar Copyright 2014 Elo Touch Solutions, Inc. All rights reserved. User Manual: 1930L/1931L SW602163 Rev A, Page 33 of 33...

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