Elo TouchSystems Entuitive 1925L Series User Manual

19" lcd desktop touchmonitors
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Summary of Contents for Elo TouchSystems Entuitive 1925L Series

  • Page 2: User Guide

    Elo Entuitive Touchmonitor User Guide 19" LCD Desktop Touchmonitor 1925L Series Revision A P/N 008585 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com...
  • Page 3 Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Introduction Precautions ....1 About the Product ....1 Chapter 2 Installation and Setup Unpacking Your Touchmonitor.
  • Page 5: Introduction

    Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 6 • Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.) • Built in speakers with volume control thorough OSD • Patented touch technology of Elo TouchSystems • VESA DDC 1/2B data communication • VESA DPMS power saving •...
  • Page 7: Installation And Setup

    This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: LCD Display Quick Install Guide Software User Guide-on CD,...
  • Page 8: Product Overview

    Product Overview Main Unit Rear View E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e LCD Display Stand Bottom cut-out...
  • Page 9: Side View

    Side View Menu User Controls Select Base Bottom View 72.2 100.0 69.2 100.0...
  • Page 10: Touch Interface Connection

    Touch Interface Connection Your interface cables may have been pre-connected to your monitor at the factory. Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up this display, please refer to the following figures and procedures: Serial/USB Connection The following illustrations guide you step by step in connecting your...
  • Page 11 Video In, RCA Jack Audio In, PC Sound Card DC Power AC Power Figure 2.2 Touchmonitor Connections (Serial and USB) The following table indicates the LED status options for the Touch LED. LED Status On LED Status Off Contact Elo Support Contact Elo Support Touch LED is currently only available with IntelliTouch -Serial Option monitors.
  • Page 12: Step 1-Routing The Cables

    Step 1-Routing the Cables • The cables are routed through the cable management channel in the stand. E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 13: Step 2-Connecting The Video Cables

    Step 2-Connecting the Video Cables Connections on underside Female 15-pin video connector • Tilt the screen up and back to access the connection ports. • Connect the 15-pin video cable (the ferrite bead end), the 24-pin DVI-D cable, the RCA or the S-Video cable to the video port on your PC. •...
  • Page 14: Step 3-Connecting The Serial Or Usb Touchscreen Cable

    Step 3-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor. •...
  • Page 15: Step 4-Connecting The Speaker Cable

    Step 4-Connecting the Speaker Cable Connections on underside Speaker port If you do not wish to connect the speaker cable, go to step 5. • To use the built in speakers, you need to connect the speaker cable. Connect the speaker cable to the speaker port inside the back of your touchmonitor. •...
  • Page 16: Tilt Lock Function

    Tilt Lock Function You are able to lock the monitor in a desired position. • Pivot the monitor to the desired position. • Rotate the knob one full turn clockwise to lock the monitor in position. • Rotate the knob one full turn counter-clockwise to unlock the monitor from its position.
  • Page 17: Vesa Mount On Your Touchmonitor

    VESA Mount on Your Touchmonitor Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface (FPMPMI™) Standard which defines a physical mounting interface for flat panel monitors, and corresponding standards for flat panel monitor mounting devices, such as wall and table arms. The VESA mounting interface is located on the back of your touchmonitor and is shipped pre-connected to the base.
  • Page 18: Rear Mount Template

    Rear Mount Template Cable access cutout Front Mount Template Cable Access Cutout • Remove the two screws holding the front cover to the stand (see Figure 3). • Route the cables through the cutout (if applicable) and mount the monitor to a horizontal surface using the template on page 2-16.
  • Page 19: Front Mount For Horizontal Surface

    Front Mount for Horizontal Surface M5 Screw (4X) M5 Washer (4X) Access Cutout M5 Nut (4X) The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron 800-888-8458 651-681-7600 www.ergotron.com 800-228-2555 707-773-1100 www.gcx.com Front Cover Attachment Screws Innovative Office Products 800-524-2744 610-253-9554 www.innov-office-prod.com...
  • Page 20: Mounting The Base

    Mounting the Base You can also mount your touchmonitor by using the keyholes in the base of the stand. These keyholes provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for location and dimension of the mounting holes.
  • Page 21: Security

    Security You can protect your touchmonitor from theft by locking it with a Kensington Lock. See figure 2.5 for details. Kensington Cable Lock Figure 2.5 Kensington Lock Detail Lock receptical in the back cover Kensington Cable Lock 2-17...
  • Page 22: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 23: Installing The Serial Touch Driver For Windows Xp, Windows 2000, Me, 95/98 And Nt

    Installing the Serial Touch Driver for Windows XP, Windows 2000 , Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 24: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive.
  • Page 25: Installing The Usb Touch Driver

    Browse to select the \EloUSB directory on the Elo CD-ROM. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. You will see several files being copied. Insert your Windows 98 CD if prompted.
  • Page 26 2-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 27: Operation

    About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz. Use the Display control panel in Windows to choose 1024 x 768 resolution.
  • Page 28: Side Bezel Buttons

    Side Bezel Buttons MENU SELECT 3-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Menu Select Control Function...
  • Page 29: Osd Menu Function

    OSD Menu Function Contrast Controls the picture contrast Brightness Controls the picture brightness V-Position Controls the vertical position H-Position Controls the horizontal position Recall Defaults Recalls factory settings of the image parameters C1/C2/USER (Color) Using these icons, you can select one of the preset color temperatures (9300°K or 6500°K).
  • Page 30 3-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 31: Troubleshooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem No image appears on screen. “Out of Range” display ROUBLESHOOTING HAPTER Suggestion(s)
  • Page 32 Image has vertical flickering line bars. Image is unstable and flickering Image is scrolling Touch doesn’t work 4-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Use “PHASE”...
  • Page 33: Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-19 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 34 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 35: Appendix B Touchmonitor Safety

    Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 36: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 37: Technical Specifications

    Compatible Video Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution IBM & VESA VGA 640 x 350 IBM & VESA VGA 640 x 400 IBM & VESA VGA 720 x 400 IBM & VESA VGA 640 x 480 IBM &...
  • Page 38: Touchmonitor Specifications

    Touchmonitor Specifications TABLE 1. 19" LCD Touchmonitor (ET19-XXxx-1) Specifications Display Type Display Size Useful Screen Area Maximum Monitor Dimensions Optimal (native) Resolution Touchscreen Colors Brightness (typical) Back-light Lamp Life Viewing Angle (from center) Contrast Ratio Input Video Format(s) Input Video Signal Connector Input Syncs C-34...
  • Page 39 TABLE 1. 19" LCD Touchmonitor (ET19-XXxx-1) Specifications Display Type Input Audio Display Response Time Operating Temp Storage Temp Humidity (non-condensing) Operating Storage Weight (approx.) Actual Shipping Power Dissipation User Controls Agencies Other Options Active matrix TFT LCD Computer Audio on 3.5mm stereo mini Audio for Video on dual RCA jacks Two built-in, rear-facing 2W speakers...
  • Page 40 Table 0.1 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) C-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Standard deviation of error is less than 0.080 in.
  • Page 41 Environmental Chemical Resistance The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar Electrostatic Meets Level 4 (15 kV air/8 kV contact discharges). Protection (per EN 61 000-4-2, 1995) C-37...
  • Page 42 Table 0.1 AccuTouch Touchmonitor Specifications Mechanical Construction Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission (per ASTM D1003) Visual Resolution Haze (per ASTM D1003) Gloss (per ASTM D2457) C-38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Top: Polyester with outside hard-surface coating with clear or antiglare finish.
  • Page 43: 19" Lcd Touchmonitor (Et192Xl-Xxwa-1) Dimensions

    19" LCD Touchmonitor (ET192XL-XXWA-1) Dimensions 300.8 C-39...
  • Page 44 C-40 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 45 Aft tilt 90˚ from vertical C-41...
  • Page 46 A-42 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 47 EGULATORY HAPTER I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 48 D) General Information to all Users: This equipment generates, uses and can radi- ate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 50 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 51: Warranty

    ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year. Seller makes no warranty regarding the model life of components.
  • Page 52 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 53: Index

    Numerics 19" LCD Touchmonitor (ET19-XXWA-1) Dimensions, 39 About the Product, 1 About Touchmonitor Adjustments, 23 AccuTouch Touchmonitor Specifications, 38 Agencies, 35 Auto Adjust, 25 Back-light Lamp Life, 34 Base Bottom View, 5 Brightness, 25 Brightness (typical), 34 C1/C2/USER (Color), 25 Care and Handling of Your Touchmonitor, 32 Chemical Resistance, IntelliTouch, 37 Cleaning Your Touchmonitor, 32...
  • Page 54: Regulatory Information

    Mechanical, AccuTouch, 38 Mechanical, IntelliTouch, 36 Menu, 24 Minus Counter-clockwise, 24 Mounting the Base, 16 MRI, 15 Native Resolution, 29 Operating Temp, 35 Operation, 23 Optical, AccuTouch, 38 Optical, IntelliTouch, 36 Optimal (native) Resolution, 34 Optimizing the LCD Display, 12 OSD H-Position, 25 OSD Language, 25 OSD Menu Function, 25...

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