Elo TouchSystems 1937L User Manual

Elo TouchSystems 1937L User Manual

19” lcd rear-mount touchmonitor
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Touchmonitor User Guide
1937L 19" LCD Rear-Mount Touchmonitor

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Summary of Contents for Elo TouchSystems 1937L

  • Page 1 Touchmonitor User Guide 1937L 19” LCD Rear-Mount Touchmonitor...
  • Page 2: User Guide

    Elo TouchSystems 19” LCD REAR-MOUNT Touchmonitor User Guide Revision B P/N E508220 Elo TouchSystems 1-800-ELOTOUCH www.elotouch.com...
  • Page 3 Tyco Electronics. Disclaimer The information in this document is subject to change without notice. Tyco Electronics makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Tyco Electronics to notify any person of such revisions or changes.
  • Page 4: Table Of Contents

    Solutions to Common Problems ... 15 Appendix A Native Resolution ... 16 Appendix B Touchmonitor Safety ... 18 Care and Handling of Your Touchmonitor ... 19 Appendix C Touchmonitor Specifications ... 21 19" LCD Touchmonitor (1937L) Dimensions ... 22 Regulatory Information Warranty...
  • Page 5: Introduction

    Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of information between a user and your touchmonitor. This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide superior display performance.
  • Page 6: Installation And Setup

    This chapter discusses how to install your LCD touchmonitor and how to install the driver software. Unpacking Your Touchmonitor Check that the following 7 items are present and in good condition: LCD monitor Serial cable (exclude APR model) *Optional external DC (power brick) Power brick and cables: 12V, 4.16A, 50W-R, available at additional cost.
  • Page 7: Interface Connection

    Interface Connection NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. 1. Connect one end of the power adapter to the monitor and the other end to the connector of the power cord.
  • Page 8: Product Overview

    Product Overview Main Unit Rear View...
  • Page 9: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows 7 • Windows Vista • Windows XP • Windows 2000 •...
  • Page 10: Installing The Serial Touch Driver (Not Applicable To Acoustic Pulse Recognition Monitor)

    Installing the Serial Touch Driver (not applicable to Acoustic Pulse Recognition monitor) Installing the Serial Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, ME, 95/98 and NT4.0. NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver. Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
  • Page 11: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS touch driver from Windows 95/98, follow the directions below: 1 Insert the CD-ROM in your computer’s CD-ROM drive.
  • Page 12: Installing The Usb Touch Driver

    Installing the USB Touch Driver Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP, Windows 2000, ME and Windows 98. 1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If Windows 98 or Windows 2000 starts the Add New Hardware Wizard, do the following: 2 Choose Next.
  • Page 13: Operation

    C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will not likely require adjustment. However, variations in video output and application may require adjustments to the touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80k-75 Hz.
  • Page 14: Rear Panel Controls

    Rear Panel Controls MENU Control 1 Menu/Exit 4 Select 5 Power Switch Remote OSD Buttons(option) Control 1 AUTO/SEL 2 DOWN 3 UP 4 MENU 3-10 Function Display/exits the On Screen Display (OSD) menus. 1. Enter contrast of the OSD. 2. Increase value of the adjustment item. 3.
  • Page 15: Controls And Adjustment

    Controls and Adjustment On Screen Display (OSD) Menu Functions To Display and Select the OSD Functions: 1 Press the Menu key to activate the OSD menu. 2 Use parameter will be highlighted when selected. 3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are pressed for a short time period, the OSD automatically disappears.
  • Page 16: On Screen Display (Osd) Control Options

    On Screen Display (OSD) Control Options Control Contrast Brightness V-Position H-Position Recall Defaults Exit Sharpness Phase Clock OSD H-Position OSD V-Position OSD Time Auto-Adjust OSD Language Information Description Indicates the current resolution, H-Frequency and V-Frequency. 3-12 Description Increases or decreases contrast. Increases or decreases brightness.
  • Page 17: Preset Modes

    Preset Modes To reduce the need for adjustment for different modes, the monitor has default setting modes that are most commonly used as given in the table below. If any of these display modes are detected, the monitor automatically adjusts the picture size and centering. When no mode is matched, the user can store their preferred modes in the user modes.
  • Page 18: Power

    Power Mode Sleep We recommend switching the monitor off when it is not in use for a long time. NOTE: Complies to VESA Power Management (DPM) standards. To activate the monitor, press any key on the keyboard or move the mouse or touch the touchscreen. In order for the touchscreen to bring the monitor from the DPM system, the touchscreen function must be fully operational.
  • Page 19: Troubleshooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem The monitor does not respond when turning on the system. Characters on the screen are dim The video is blank Screen flashes when initialized...
  • Page 20: Appendix A Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the LCD touchmonitor, the native resolution is 1280 x 1024 for the 19 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
  • Page 21 As an example, a SXGA resolution LCD panel has 1280 pixels horizontally by 1024 pixels vertically. Input video is also represented by the same terms. SXGA input video has a format of 1280 pixels horizontally by 1024 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 22: Appendix B Touchmonitor Safety

    This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case.
  • Page 23: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick power supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 24 A P P E N D I X ECHNICAL PECIFICATIONS C-20...
  • Page 25: Touchmonitor Specifications

    Altitude Storage Conditions Temperature Humidity Dimensions (HxWxD) Weight (Net) Certifications 1937L 19” TFT Active Matrix Panel 376.32(H) x 301.056(V) mm 0.294(H) x 0.294(V) mm 512 x 247 @ 60Hz 512 x 248 @ 60Hz 640 x 350 @ 70Hz 640 x 480 @ 60, 61, 66, 72, 75Hz...
  • Page 26: 19" Lcd Touchmonitor (1937L) Dimensions

    19” LCD Touchmonitor (1937L) Dimensions C-22...
  • Page 27: Regulatory Information

    EGULATORY I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 28 D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 29 III. Agency Certifications The following certifications have been issued for this monitor: • Argentina S-Mark • Australia C-Tick • Canada CUL • China CCC • China RoHS • Germany TUV • Europe CE • Japan VCCI • Mexico NOM • United States FCC •...
  • Page 30: Warranty

    ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller war- rants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 (three) years. Seller makes no warranty regarding the model life of components.
  • Page 31 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARD- ING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 32: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you: North America Germany Elo TouchSystems Tyco Electronics Raychem GmbH 301 Constitution Drive, (Elo TouchSystems Division) Menlo Park, CA 94025 Finsinger Feld 1...

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