Elo TouchSystems 1938L User Manual
19” lcd open-frame touchmonitor
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Summary of Contents for Elo TouchSystems 1938L
- Page 1 Touchmonitor User Guide 1938L 19” LCD Open-Frame Touchmonitor...
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Page 2: User Guide
User Guide 19" LCD OPEN-FRAME TOUCHMONITOR 1938L Family 3000 Series Revision A P/N E481511... - Page 3 Elo TouchSystems to notify any person of such revisions or changes. Trademark Acknowledgments IntelliTouch, SecureTouch, TE logo and Tyco Electronics are trademarks. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
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Page 4: Table Of Contents
Table of Contents Chapter 1 Introduction Product Description Precautions ... 7 About the Product ... 8 Chapter 2 Installation and Setup Unpacking Your Touchmonitor ... 9 Touch Interface Connection ... 10 Product Overview ... 11 Front View ... 11 Rear View ... 11 Installing the Driver Software ... -
Page 5: Introduction
Product Description Your new touchmonitor combines the reliable performance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of information between a user and your touchmonitor. This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide superior display performance. -
Page 6: About The Product
About the Product Your LCD open-frame touchmonitor is a 19” WXGA TFT color display with the following features: • The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In each frequency mode, the microprocessor-based circuitry allows the monitor to function at the precision of a fixed frequency. -
Page 7: Installation And Setup
USB cable Elo Quick Start Guide Software Serial cable DVI-D Cable Touch Tools CD + Quick Install Guide Strain Relief kit Mounting Brackets Note: Please visit the 1938L product page located at www.elotouch.com for full listing of optional power brick/cable sets. -
Page 8: Touch Interface Connection
Touch Interface Connection Before connecting the cables to your touchmonitor and PC, be sure that the computer Note: and touchmonitor are turned off. 1. Connect one end of the power adapter to the monitor and the other end to the connector of the power cord. -
Page 9: Product Overview
Product Overview Front View Rear View 2-11... -
Page 10: Installing The Driver Software
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •... -
Page 11: Installing The Serial Touch Driver
Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install NOTE: the driver. To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe file within the download. -
Page 12: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1
Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: 1. -
Page 13: Installing The Usb Touch Driver
Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Windows 2000, Me, 95/98 and NT 4.0 To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe file within the download. For Windows 2000 you must have administrator access rights to install the driver. -
Page 14: Installing Apr Usb Touch Driver For Windows Xp
Installing APR USB Touch Driver for Windows XP Insert the Elo APR CD-ROM in your computer’s CD-ROM driver. Follow the directions on the screen to complete the APR 2.0 driver setup for your version of Windows. 1.Click Start > Run. 2.Click the Browse button to locate the SW600117.exe program on the CD-ROM. -
Page 15: Operation
C H A P T E R PERATION About Touchmonitor Adjustments Your touchmonitor will not likely require adjustment. However, variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, 1440 x 900 at 60 Hz. -
Page 16: Rear Panel Controls
Rear Panel Controls Control 1. Menu/Exit 4. Select 5. Power Switch Remote OSD Buttons (option) Control 1. Menu/Exit 4. Select 3-18 User Guide MENU Function Display/exits the On Screen Display (OSD) menus. 1. Enter contrast of the OSD. 2. Increase value of the adjustment item. 3. -
Page 17: Controls And Adjustment
Controls and Adjustment On Screen Display (OSD) Menu Functions To Display and Select the OSD Functions: 1. Press the Menu key to activate the OSD menu. 2. Use when selected. 3. To quit the OSD screen at any time during the operation, press the Menu key. If no keys are pressed for a short time period, the OSD automatically disappears. -
Page 18: On Screen Display (Osd) Control Options
On Screen Display (OSD) Control Options Control Contrast Brightness V-Position H-Position Recall Defaults Resolution Sharpness Phase Clock OSD H-Position OSD V-Position OSD Time Auto-Adjust OSD Language Information Description Indicates the current resolution, H-Frequency and V-Frequency. 3-20 User Guide Description Increases or decreases contrast. Increases or decreases brightness. -
Page 19: Preset Modes
Preset Modes To reduce the need for adjustment for different modes, the monitor has default setting modes that are most commonly used as given in the table below. If any of these display modes are detected, the monitor automatically adjusts the picture size and centering. When no mode is matched, the user can store their preferred modes in the user modes. -
Page 20: Power Management System
Power Management System The monitor is equipped with the power management function which automatically reduces the power consumption when not in use. Mode Sleep We recommend utilizing a screensaver when the touchmonitor is not in use. The monitor automatically goes through the Power Management System (PMS) steps NOTE: when it is idle. -
Page 21: Troubleshooting
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem The monitor does not respond after you turn on the system Characters on the screen are dim The screen is blank Screen flashes when initialized... -
Page 22: Appendix A Native Resolution
The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the 1938L LCD touchmonitor, the native resolution is 1440 x 900. In almost all cases, screen images look best when viewed at their native resolution. - Page 23 As an example, a WXGA+ resolution LCD panel has 1440 pixels horizontally by 900 pixels vertically. Input video is also represented by the same terms. WXGA input video has a format of 1440 pixels horizontally by 900 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
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Page 24: Appendix B Touchmonitor Safety
This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation). 1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor case. -
Page 25: Care And Handling Of Your Touchmonitor
Care and Handling of Your Touchmonitor The following tips will help keep your touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. - Page 26 A P P E N D I X ECHNICAL PECIFICATIONS C-28 User Guide...
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Page 27: Touchmonitor Specifications
Temperature Humidity Dimensions (HxWxD) Weight (Net) Certifications Note: DVI is not included on EU models 1938L 19” TFT Active Matrix Panel 408(H) x 255(V) mm 0.284(H) x 0.284(V) mm VGA 640 x 350 (70Hz) VGA 720 x 400 (70Hz) VGA 640 x 480 (60 / 66 / 72Hz) -
Page 28: Intellitouch Touchscreen Specifications
Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60-degree gloss meter) Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-30 User Guide IntelliTouch Touchscreen Specifications Standard deviation of error is less than 0.080 in. -
Page 29: Surface Capacitive Touchscreen Specifications
Surface Capacitive Touchscreen Specifications Input method Finger Glass Thickness 0.118" / 3.0 mm nominal. (Glass only, not including tape, wires and/or solder if used) Positional Accuracy Reported touch coordinates are within 1.5% of true position (based on viewing area dimensions) Resolution Touchpoint density is based on controller resolution of 4096 x 4096 Controller... -
Page 30: Securetouch Touchscreen Specifications
Input Method Positional Accuracy Resolution Touch Activation Force Controller Light Transmission Temperature Relative Humidity Altitude Chemical Resistance Electrostatic Protection Agency Approvals Sealability Surface Durability Expected Life Impact Resistance C-32 User Guide SecureTouch Touchscreen Specifications Finger or gloved hand (cloth, leather, or rubber) activation Standard deviation of error is less than 0.080 in. -
Page 31: Acoustic Pulse Recognition Specifications
Acoustic Pulse Recognition Specification Input method Position accuracy Resolution accuracy Touch activation force Controller Light transmission Chemical resistance Surface durability Expected life Finger, finger nail, gloved hand, or stylus activation 1% max. error Touchpoint density is based on controller resolution of 4096 x 4096 Typically 2 to 3 ounces (55 to 85 grams) Board: USB 1.1... -
Page 32: 19" Lcd Touchmonitor (Et1938L-Xxxa-X-G) Dimensions
19” LCD Touchmonitor (ET1938L-XXXA-X-G) Dimensions 444mm C-34 User Guide... -
Page 33: Regulatory Information
I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a firehazard if the limitations are not followed. - Page 34 This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55022 Class B and the Low Volt age Directive 73/23/EEC as indicated in European Standard EN 60950.
- Page 35 S&E R31524 This class B digital apparatus meets all requirements of the Canadian Interference-Causing Equip- ment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference reveived, including interference that may cause undesired operation.
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Page 36: Warranty
ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is regional; please contact your regional office. Seller makes no warranty regarding the model life of components. -
Page 37: Chapter 2 Installation And Setup
About the Product, 8 About Touchmonitor Adjustments, 17 Acoustic Pulse Recognition Specification, 35 Brightness, 29 Care and Handling of Your Touchmonitor, 27 Certifications, 29 Cleaning Your Touchmonitor, 27 Contrast Ratio, 29 Controls and Adjustment, 19 Dimensions (HxWxD), 29 Display Color, 29 Display Mode, 29 Display Size, 29 Electrical Safety Information, 32... - Page 38 SecureTouch Touchscreen Specifications, 32 Signal Connector, 29 Solutions to Common Problems, 22 Storage Conditions, 29 Surface Capacitive Touchscrren Specifications, 31 SVGA, 24 SXGA, 24 Technical Specifications, 28 Touch Interface Connection, 11 Touch not working, 23 Touch Panel (optional), 29 Touchmonitor Safety, 26 Touchmonitor Specifications, 29 Troubleshooting, 23 Unpacking Your Touchmonitor, 9...
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Page 39: Product Information
To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: North America Germany Elo TouchSystems Tyco Electronics Raychem GmbH 301 Constitution Drive, (Elo TouchSystems Division) Menlo Park, CA 94025 Finsinger Feld 1...