Transfer A Call (Announced); Transfer A Call (Blind-Not Announced); Call Park; Park Pickup - Polycom VVX 600 Quick Manual

How to Use your Polycom® VVX® 600 Business Media Phone

Transfer a Call (Announced)

To Transfer a call, while on the phone
•
Press the soft key labeled Transfer
•
Dial the extension or phone number you want to transfer the
call to
•
Press the soft key labeled Send
•
When party 2 answers, tell them who is on the line.
•
Press the soft key labeled Transfer to connect the two parties.
•
If they decide they do not want the call, press CANCEL to
speak to the caller
Note:
An announced transfer is recommended to some cell
phone providers. A blind transfer can sometimes directly to voice
mail.

Transfer a Call (Blind-Not Announced)

To Transfer a call, while on the phone:
•
Press the soft key labeled Transfer
•
Press the soft key labeled Blind
•
Dial the extension or phone number you want to transfer the
call to
•
Press the soft key labeled Transfer
To Transfer a call directly to Voicemail while on a call
•
Press the soft key labeled More
•
Press the soft key labeled SendVM
•
Enter the extension number
•
Press the soft key labeled Enter
•
Hang up

Call Park

Call Park is a "non-exclusive Hold" It puts a call on hold that can be picked up anywhere at
the company. A call can be parked by anyone at any extension and then the call picked up
from any extension. Once a call has been parked your phone is free for other calls.
You should have IM or overhead paging to utilize Call Park most efficiently. Only one call
can be parked at an extension. If the parked call has not been picked up after 50 seconds,
the call will ring back to the phone where the call was answered and parked from. This 50
second timer is customizable.
Call Park
•
While on the call you want to park
•
Press the soft key labeled More
•
Press the soft key labeled PARK
•
Dial the extension
•
Press the soft key labeled Enter
•
Page the person on overhead paging to let them know there is call parked at their
extension

Park Pickup

•
Press the soft key labeled ParkPck
•
Enter your extension (where the call was parked to)
•
Press the soft key labeled Enter
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