Transfer A Call (Announced); Transfer A Call (Blind-Not Announced); Conference Call (Three-Way Calling) - Polycom VVX300 Quick Manual

How to Use your Polycom® VVX® 300 Business Media Phone
FROM ANY PHONE:
•
Dial your extension or DID# and wait for the voice mail to pick
up.
•
Press *.
•
Enter your passcode and press #.
OR
•
Dial the voice portal telephone number.
•
Enter your extension.
•
Enter your passcode plus #.
FROM SOMEONE ELSE'S MASERGY PHONE.
•
Dial the voice portal telephone number, press *.
•
Dial your extension, then your passcode and #.
•
Note: To clear the message waiting indicator,
•
Press *99.

Transfer a Call (ANNOUNCED)

To Transfer a call, while on the phone:
•
Press the soft key labeled Transfer.
•
Dial the extension or phone number you want to transfer the
call to.
•
Wait on line for called party to answer.
•
When party 2 answers, tell them who is on the line.
•
Press the soft key labeled Transfer to connect the two parties.
•
If they decide they do not want the call, press CANCEL to speak
to the caller.
Note: An announced transfer is recommended to some cell
phone providers. A blind transfer can sometimes go directly
to voice mail.

Transfer a Call (BLIND-NOT ANNOUNCED)

To Transfer a call, while on the phone:
•
Press the Blind soft key.
•
Dial the extension or phone number you want to transfer the call to
•
Press Send soft key.
•
Press the soft key labeled Transfer
To Transfer a call directly to Voicemail while on a call:
•
Press the soft key labeled More
•
Press the soft key labeled SendVM
•
Enter the extension number
•
Hang up.

Conference Call (Three-Way Calling)

To Make a 3-Way Call:
•
Dial the first number or receive first call
•
Press the soft key labeled Conference.
•
The 1st call is automatically put on hold. You get a dial tone.
•
Dial the second number,
•
Press the soft key labeled SEND
•
Once the second caller has answered, Press the soft key labeled Conference.
•
Everyone is together on a Three Way audio Call. Your display will show Active:
Conference
To separate a 3-Way Call:
•
Press the softkey labeled Split.
•
Both calls go on hold. They cannot talk to each other.
•
Use the Navigation Key to select one call and press Resume to talk.
•
To End Call use soft key to Hang up.
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