Toshiba digital copiers Service Manual page 65

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4
GA-1121 error messages and conditions (Continued)
T
4-2
ABLE
Symptom
Printing (con't)
Color quality is
inconsistent.
Print quality is poor.
Pages come out blank, or
tinted with green or some
other color.
If the user can print the GA-1121 Test Page but cannot print a job from a computer on the network, make sure the network
administrator has:
• Checked all components of the network, including cables, connectors, terminators, network adapter boards, and network drivers
• Activated the network and used it to communicate with other printers
• Checked the corrective actions listed in the GA-1121 user documentation
• Confirm that the applicable network settings in Setup (such as
IP address
,
Subnet mask
EPS file generation is not completely standardized among applications. Some users may encounter problems while printing
N
:
OTE
certain EPS files.
Error messages and conditions
Possible cause
A printer problem.
A file or application problem.
A missing or outdated printer
description file.
The application cannot find the
appropriate printer description file.
GA-1121 is out of calibration.
A faulty connection between the
GA-1121 and the printer.
, and
Gateway address
) match the settings used in the network
Suggested action
Test the printer and service if necessary (see printer
service documentation).
1. Print a GA-1121 Test Page (see page 4-16).
2. If the quality of the GA-1121 Test Page is good, the error
condition may be caused by a file or an application
problem.
1. Make sure the appropriate printer description file is
installed. See the GA-1121 user documentation for a list
of printer files.
2. Calibrate the GA-1121. See the GA-1121 user
documentation for details.
1. Check again that the GA-1121 assembly is well-seated and
connected properly to the copier
2. Reboot the GA-1121.
AppleTalk zone
,
4-13

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