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Appendix
Troubleshooting
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Do not install this deskset near a microwave oven or on the same
electrical outlet. You might experience decreased performance while the
microwave oven is operating.
•
If you plug your telephone in with a modem or a surge protector, plug the
console (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your deskset or modem farther apart from
one another, or use a different surge protector.
•
Relocate your telephone to a higher location. The telephone might have
better reception in a high area.
•
If the other telephones in your building are having the same problem,
contact your telephone service provider.
The deskset display screen is blank.
•
Make sure the power cord is connected to both the deskset and an
electrical outlet not controlled by a wall switch.
My calls fade in and out while I'm using my corded handset.
•
If you have a corded headset plugged into the telephone, try unplugging it
and firmly plugging it in again.
•
If you are using the speakerphone when this problem occurs, eliminate
any background noise. Noise from the television, radio, or other appliances
might cause the speakerphone to cut in and out. Try engaging the MUTE
button when you are not speaking or eliminating the background noise.
My deskset does not ring when I receive a call.
Make sure that the ringer is not off. Refer to Ringer volume on page 27 in
•
this user's manual.
•
Make sure the telephone line cords, power cord and Ethernet cable are
plugged in securely.
•
Make sure the system is properly set up. Refer to Deskset installation on
pages 7-9 for details.
•
If the other telephones in your building are having the same problem,
contact your telephone service provider.
•
Test a working telephone at the telephone jack. If another telephone has
the same problem, contact your telephone service provider.
•
The telephone line cord might be defective. Try installing a new
line cord.
•
Make sure that the Line group assignment is correct. See Line group
section on MS2085 console's user's manual for more details.
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