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Related Manuals for AT&T MS2015
Summary of Contents for AT&T MS2015
- Page 1 User’s manual MS2015 4-Line Small Business Deskset...
- Page 2 You can also visit our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial Model number: MS2015 Type: 4-Line Small Business Deskset Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your AT&T product can be found on the bottom of the deskset.
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Page 3: Parts Checklist
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quide start guide MS2015 4-Line MS2015 4-Line Small Business Deskset Small Business Deskset User's manual... -
Page 4: Table Of Contents
Telephone operation cordless headset........19 Telephone operation........33 To deregister the cordless handset Line indicators .........33 and headset from the MS2015 Making and ending a call ....33 deskset ............19 On hook dialing (predialing) ....34 Adding a corded headset ......20 Full duplex speakerphone ....34 To add a corded headset to the Answering a call ........34... - Page 5 Directory Temporary ringer silencing ....34 Options while on calls ......35 About the directory ........52 Call waiting ..........35 Capacity .............52 Volume control ........35 Exit the directory ........52 Mute .............35 Create directory entries ......53 Temporary tone dialing ......36 Create a new directory entry ..53 Hold ..............36 Review directory entries ....54 Switching between lines ....36...
- Page 6 Call intercept ...........68 Answering system setup ......69 Remote access code ......69 Message alert ..........69 Message Length ........70 Call screening..........70 Recording time ........71 Answering system operation ....72 New message indication ....72 Call screening..........72 Call intercept ...........72 Message playback .........72 Options during playback ....73 Delete all private mailbox messages ...........73 Record memo ..........73...
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Page 7: Getting Started
Getting started Quick reference guide MENU/SELECT CALL HISTORY • Press to enter the menu. • Press to view caller ID • While in the menu, press to information (page 61). select an item or save an entry or setting. MESSAGE WAITING indicator •... -
Page 8: Directory Card
Getting started Quick reference guide One-touch keys • Press to dial the desired one-touch number (page 50). Directory card To write names on the directory card, follow the steps below: Pull out the directory card. Write the information on the directory card. -
Page 9: Main Menu
Getting started Quick reference guide Main menu The > symbol highlights a menu item. Main menu • System Setup (pages 21-26) >System Setup • Ringers (page 27) Ringers Set Date/Time • Set Date/Time (page 28) One Touch • One Touch (pages 49-51) •... -
Page 10: Introduction
This system is not compatible with any other AT&T 4-line small business telephones, except for the MS2085 console and MS2025 handset. The MS2015 deskset is hearing-aid compatible and can be connected to the console via a router. This telephone features a speakerphone for handsfree use and a headset jack compatible with most two-band 2.5mm corded... -
Page 11: Planning Your System
You can register only one AT&T MS2025 cordless handset and one AT&T TL7600 cordless headset to an MS2015 deskset. The system allows a maximum of one console and four desksets, or five desksets to have cordless accessories. When a deskset has cordless accessories, they are all part of the same extension, and only one extension device can be used at a time. -
Page 12: Installation
Getting started Installation Install the deskset close to the router connected to the MS2085 console and a power outlet not controlled by a wall switch. The deskset can be placed on a flat surface or vertically mounted on the wall (pages 12-15). For optimum range and better reception, place the deskset in a central and open location. -
Page 13: Deskset Installation
Getting started Deskset installation Make sure you plug in the Ethernet cable before powering up the deskset. Plug the end of the coiled handset cord into the jack on the left side of the telephone. Lift the kickstand as the arrow indicates below to release it from the groove. -
Page 14: Continued On Next Page
Getting started Deskset installation Snap the kickstand into the desired grooves until it locks into place. MS2015 Engraving: Use only Supplied Adapter MS2085 Engraving: Plug one end of the Ethernet cable into the Ethernet jack ( ) at the Use only... -
Page 15: Important Information
Plug the small end of the deskset power adapter into the power jack at the back of the deskset. MS2015 Engraving: Use only Supplied Adapter Plug one end of the MS2085 Engraving: Ethernet cable into the... -
Page 16: Deskset Installation (Auto Set Ip)
Getting started Deskset installation (auto set IP) It takes at least one minute for the deskset to start up the system and the screen displays Booting... during startup. The deskset is set to obtain IP address automatically by default. The screen displays Obtaining IP from DHCP server Please wait... -
Page 17: Deskset Installation (Set Static Ip)
Getting started Deskset installation (set static IP) To set static IP when initially setting up the deskset: Instructions on this page are for users to enter static IP to set up the deskset, due to a failure in obtaining IP from the router automatically. If you have successfully obtained the IP from your router, you do not need to perform the steps below. -
Page 18: Wall Mount Installation
Getting started Wall mount installation To mount the deskset on the wall Unplug the power adapter from the power outlet. Unplug the Ethernet cable from the router. Put the corded handset aside. Use a coin to rotate the handset tab 180 degrees. - Page 19 Getting started Wall mount installation Snap the kickstand into the outermost grooves until it locks into place. Install the wall mount bracket to the deskset as shown below. Insert the upper tabs of the mounting bracket into the upper slots at the back of the deskset.
- Page 20 Getting started Wall mount installation Plug the Ethernet cable into the router your console is connected to and the power adapter into an electrical outlet not controlled by a wall switch. Standard wall plate Router Router Router Align the upper wall mounting hole on the back of the deskset with the upper tab of the standard wall plate.
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Page 21: Wall Mount To Tabletop Installation
Getting started Wall mount installation Wall mount to tabletop installation To change the deskset from the wall mount position to tabletop position, follow the steps below. Router Router If the Ethernet cable and power adapter cord are bundled, untie them first. Push the deskset up to remove it from wall. -
Page 22: Pc Jack
Use only Supplied Adapter Getting started PC jack MS2085 Engraving: You can connect your computer to the Ethernet network through the PC jack ( ) of this deskset. Plug one end of the Ethernet cable into the Use only Supplied L3/4 L1/2 Adapter... -
Page 23: Adding And Registering A Cordless Handset
Lift the handset, then press the desired line key (LINE 1-LINE 4). If you hear a dial tone, the registration was successful. NOTE: If the registration is not successful, the MS2015 deskset returns to the previous screen. To reset the handset, remove the handset from the cradle. Try the registration process again. -
Page 24: Adding And Registering A Cordless Headset
See the deregistration instructions in the user’s manual of the telephone to which it is currently registered. To register a TL7600 cordless headset to your MS2015 deskset Place the headset in the headset charger and allow... -
Page 25: Deregistering Cordless Handset And Cordless Headset
Please read all the instructions on this page before beginning the deregistration process. Please make sure the telephone system is not in use before deregistration. To deregister the cordless handset and headset from the MS2015 deskset On the deskset, press MENU /SELECT... -
Page 26: Adding A Corded Headset
Getting started Adding a corded headset You can use this telephone handsfree when you install any industry-standard 2.5mm corded telephone headset (purchased separately). For best results, use an AT&T 2.5mm corded headset. To purchase a headset, visit our website www.telephones.att.com 1 (800) 222-3111 , or call . -
Page 27: System Setup
Getting started System setup Menu settings Use this menu to change the telephone system settings. Press MENU when in idle mode (when the deskset is not in use) to /SELECT enter the main menu. Press to scroll to the feature to be changed. to scroll to the feature to be changed. -
Page 28: Prime Line
Getting started System setup Prime line Use this feature, also known as automatic line selection, to choose which line is automatically selected each time you lift the handset, or press SPEAKER or HEADSET (if a headset is connected) to make an outside call. If you select Auto, the deskset picks up any plugged telephone line starting from Line 1. -
Page 29: Network Setup
Getting started System setup Network setup The deskset must have an IP address locating its connection with the router. You can set the deskset to obtain IP from a DHCP server automatically or assign a specific IP on your own. The deskset obtains IP from the router automatically by default. - Page 30 Getting started System setup Network setup (continued) If you want to switch from Auto set IP to Set static IP, you have to disable the Auto set IP setting first. To disable the Auto set IP: When the deskset is idle, press MENU /SELECT SELECT again or /SKIP to select Press...
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Page 31: Discovery Method
Getting started System setup Network setup (continued) SELECT to proceed. The screen displays Press MENU/ Router/Gateway: XXX.XXX.X.XXX. Use the dialing Router/Gateway: keys to enter a specific gateway. 192.168.1._ • Press DELETE to delete a digit. <’#’ = Add dot> • Press # to add a dot. -
Page 32: Network Info
Getting started System setup Network info Use this feature to view the information of the IP address, subnet mask, router/gateway, DNS servers and DHCP server of the deskset. To check the network information: When the deskset is idle, press MENU /SELECT Network Info SELECT again or /SKIP to choose... -
Page 33: Telephone Settings
Use this feature to set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, the icon appears on the deskset screen. The MS2015 deskset stores the volume setting for all lines. When the deskset is idle, press MENU /SELECT... -
Page 34: Set Date/Time
Telephone settings Telephone setup Set date/time The answering system displays the date and time of the message while playing messages. Before using the answering system, set the date and time as follows. Follow the steps below to set the month, day, year System Setup and time: Ringers... -
Page 35: Home Area Code
Telephone settings Telephone setup Home area code Use this feature to program this deskset to recognize your home area code. This feature makes it easy for you to place a call from the caller ID log. When you receive a call from within your home area code, the caller ID information only displays the seven digits of the telephone number. -
Page 36: Lcd Contrast
Telephone settings Telephone setup LCD contrast Use this feature to adjust the screen contrast to one of eight levels to optimize readability in different lighting conditions. When the deskset is idle, press MENU /SELECT to scroll to Phone Settings, then press Phone Settings Press Home area code... -
Page 37: Music On Hold
Telephone settings Telephone setup Music on hold Music on hold (M.O.H) is available on this console. When this feature is turned on and you put a call on hold, both ends of the call will hear the default music that comes with the console. When this feature is turned off and you put a call on hold, both ends of the call will hear a beep every 10 seconds. -
Page 38: Phone Rename
Telephone settings Telephone setup Phone rename Use this feature to rename the deskset. To change the setting: When the deskset is idle, press MENU /SELECT Phone Settings to scroll to Phone Settings, then press Press Music on Hold SELECT or /SKIP. MENU/ Hold Reminder to scroll to Phone Rename, then press... -
Page 39: Telephone Operation
Telephone operation Telephone operation The deskset comes programmed to select a line automatically for calls when you do not press a line key. To override the automatic line selection setting, see Prime line on page 22 for details. When you answer a call, the deskset automatically selects the ringing line. -
Page 40: On Hook Dialing (Predialing)
Telephone operation Telephone operation To make a call using a corded headset: Make sure a corded headset is connected to the deskset (page 20). Press HEADSET on the deskset. Wait for a dial tone, then dial the number. To hang up, press HEADSET. To make a call using a cordless headset: You can make a call using a registered cordless headset (see Adding and registering a cordless headset on page 18). -
Page 41: Options While On Calls
Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are in the middle of a call. Press FLASH to put your current call on hold and •... -
Page 42: Temporary Tone Dialing
Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, use this feature to temporarily switch pulse to touch-tone dialing during a call by pressing TONE . Press TONE during a call. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals. -
Page 43: Call Privacy
Telephone operation Options while on calls Call privacy The call privacy is set to On by default. The deskset allows only one device to use a line at a time. You can turn this setting off during a call to allow other telephones to join the call. -
Page 44: Recording A Call
Telephone operation Options while on calls Recording a call Use this feature to record a phone conversation during a call. The recording is treated the same as memos and is marked as a new message in the private mailbox. You cannot record a conference call or an intercom call and you cannot use another line while you are recording a phone conversation. -
Page 45: Chain Dialing
Telephone operation Options while on calls Chain dialing While you are on a call, you can initiate a dialing sequence from the numbers in the directory, caller ID history, redial list or one-touch memory. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history, redial list or one-touch memory. -
Page 46: Redial
Telephone operation Redial The last 10 telephone numbers dialed (up to 30 digits) are stored in system memory. If there is a cordless handset registered to this deskset, the redial memory is shared between the deskset and its registered cordless handset. To view the 10 most recently dialed numbers Press AUTO REDIAL to enter the redial list and display the most recently called number. -
Page 47: To Copy A Redial Entry To One-Touch Memory
Telephone operation Redial To copy a redial entry to directory (continued) • You can store the flash signal required by some special services as part of a dialing sequence. Press to choose Add flash, then press SELECT. An F appears on the screen. MENU/ to choose Done, then press SELECT. -
Page 48: Auto-Redial
Telephone operation Redial Auto-redial Use this feature to automatically redial a number up to ten times. Press AUTO REDIAL to enter the redial list and display the most recently called number. Press to view other recently called numbers. While the screen displays the desired number, press /REPEAT or /SKIP to choose Auto redial, then press SELECT. -
Page 49: Conference Call
Telephone operation Conference call The system can support 5-way conference with a maximum of one outside call and four system extensions (including the initiating party), or two outside calls and three system extensions (including the initiating party). The outside call must be established first because an intercom call cannot be placed on hold. -
Page 50: Join A Call In Progress
Telephone operation Conference call B. Join a call in progress Make or answer an outside call on the deskset, then press MENU /SELECT Press SELECT to select Call Privacy on your deskset. MENU/ to choose Off, then press SELECT. Press MENU/ Any system extension can join the call by pressing the line key currently in use to join the conference. -
Page 51: Call Scenario
Telephone operation Conference call Call scenario The table below provides you with more information on the number of outside lines available for use during a conference call under different call scenarios. A. Inviting parties using Intercom Device that Number of Number of Outside lines starts a... -
Page 52: Intercom
Telephone operation Intercom You can use the intercom feature for conversations between this deskset and a system deskset, or between two system desksets. The console and each deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work. The assignment is done when the deskset is initially set up. -
Page 53: Call Transfer
Telephone operation Call transfer You can transfer a call to any other system telephone. Once you transfer a call, it can be answered by any system telephone, not just at the extension you called. Blind transfer While on a call, you can transfer a call directly without notifying the desired extension: Press TRANSFER on the deskset... -
Page 54: Call Transfer Using Intercom
Telephone operation Call transfer using intercom Transfer a call and speak to the receiving party You can transfer a call and speak to the receiving party before completing the transfer while on a call: Press INTERCOM on the deskset while on a call. The call is put on hold. -
Page 55: One Touch
Telephone operation One touch This deskset has 32 one- and two-touch memory locations (speed dial locations) where you can store the phone numbers or system extension numbers you wish to dial using fewer keys than usual. You can store up to 30 digits in each location. -
Page 56: Review The One-Touch Entry
Telephone operation One touch Assign a one-touch entry (continued) to choose Done, then press SELECT to save the Press MENU/ setting and return to the previous menu. To exit without making changes, press to choose Cancel, then press SELECT, or press MENU/ CANCEL to previous menu. -
Page 57: Edit The One-Touch Key
Telephone operation One touch Edit the one-touch key When the deskset is idle, press MENU /SELECT to scroll to One Touch, then press Press One Touch #18 SELECT or /SKIP. MENU/ 18002223111 to scroll to View, then press Press Edit SELECT or /SKIP. -
Page 58: Directory
Directory About the directory Use the directory to store names and phone numbers. Directory entries are not shared with other extensions. The console and each deskset have their own directories. If a cordless handset is registered to this deskset, the directory memory is shared between the deskset and its registered cordless handset. -
Page 59: Create Directory Entries
Directory Create directory entries Create a new directory entry Use the following steps to store a name and number in the directory. When the deskset is idle, press DIRECTORY. The deskset shows a summary with the number of directory entries stored. Press MENU to add an entry. -
Page 60: Review Directory Entries
Directory Create directory entries Create a new directory entry (continued) • Store a signal for switching to temporary tone signaling. If you have dial pulse (rotary) service, Enter Number this signal is required for some special services. 8002223111_ Press to choose Send tone, then press Select to: SELECT. -
Page 61: Search Directory
Directory Search directory Search by name Follow the steps below to search for directory entries on the deskset. Press DIRECTORY on the deskset. The screen displays a summary with the number of directory entries stored. Press to browse through the directory. browse through the directory. -
Page 62: Dial, Delete Or Edit Entries
Directory Dial, delete or edit entries You can dial, delete or edit a directory entry (name and number) when it is shown on the deskset screen. You can use the directory review (page 54) or name search (page 55) to show an entry. Display dial When a number is displayed on the screen, you can dial the number by lifting the corded handset, or pressing SPEAKER... -
Page 63: Edit An Entry
Directory Dial, delete or edit entries Edit an entry When a directory entry appears, press SELECT. MENU/ to choose Edit, then press SELECT. Press MENU/ 32/50 The screen displays Enter Name. Use the dialing Christine Smith keys to edit the name. If you only want to edit the >Edit number, skip to step 4. -
Page 64: Copy A Directory Entry To One Touch
Directory Dial, delete or edit entries Copy a directory entry to one touch SELECT. When a directory entry appears, press MENU/ to choose Copy to 1-touch, then press SELECT. Press MENU/ The screen displays Enter Number. Use the dialing keys to edit the number. 32/50 Christine Smith •... -
Page 65: Caller Id
Caller ID About the caller ID This telephone supports caller ID services that most telephone service providers offer. Caller ID allows you to see the name, number, date and time of calls. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. -
Page 66: Caller Id Information
Caller ID Caller ID information How the caller ID information (call log) works The telephone stores caller ID information for the last 200 incoming calls in the deskset. Entries are stored in reverse chronological order. The telephone deletes the oldest entry when the log is full to make room for new calls. Each extension has independent caller ID information. -
Page 67: Caller Id Operation
Caller ID Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory, the name 001/090 Line 1 that appears on the screen matches the corresponding CHRISTINE SMITH name in your directory. 8002223111 11:00PM MON 12/21... -
Page 68: View Dialing Options
Caller ID Caller ID operation View dialing options Although the incoming call history entries have 10 digits (the area code plus the 001/090 seven-digit number), in some areas, you Line 1 Press # CHRISTINE SMITH may need to dial the seven digits only, 8002223111 1 plus the seven digits, or 1 plus the 11:00PM... -
Page 69: Save A Call History Entry To The Directory
Caller ID Caller ID operation Save a call history entry to the directory When in the caller ID history, press to browse to the number you wish to save. 001/090 8002223111 Press MENU , then press to choose /SELECT >Copy to DIR Copy to DIR. -
Page 70: Copy A Caller Id Entry To One Touch
Caller ID Caller ID operation Copy a caller ID entry to one touch SELECT. When the desired number appears, press MENU/ to choose Copy to 1-touch, then press Press 001/090 SELECT. MENU/ 8002223111 The deskset displays Press a 1-touch key to save Copy to DIR >Copy to 1-touch the number. -
Page 71: Reasons For Missing Caller Id Information
Caller ID Reasons for missing caller ID information Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number. -
Page 72: Answering System
Answering system Private mailbox setup This deskset has a private mailbox that can answer calls and record messages when the auto attendant of the console and the private mailbox are turned on. When the auto attendant in the console picks up a call, the caller has to enter the extension number of this deskset to access the private mailbox. -
Page 73: Announcement
Answering system Private mailbox setup Announcement An announcement plays when calls are answered by the private mailbox. The system has a default announcement, “Hello, please leave a message after the tone.” You can use this announcement or record your own. You can record an announcement up to 75 seconds. -
Page 74: Call Intercept
Answering system Private mailbox setup To reset the announcement: During playback, press /REPEAT or /SKIP to select RESET, then press /SELECT to reset the MENU Play OGM announcement to default. The screen displays Reset 00:15 announcement to default? Select to: RESET Press SELECT to confirm. -
Page 75: Answering System Setup
Answering system Answering system setup Remote access code Use this code to select a three-digit number to allow remote access of the answering system from another telephone. You can change the code to any number from 000-999. This code is 333 by default. When the deskset is idle, press ANS SYS. -
Page 76: Message Length
Answering system Answering system setup Message Length Use this feature to set the maximum length of each recorded message. If you choose Greeting only, the caller hears the selected announcement but is not able to record a message. If you choose 1 minute, 2 minutes or 3 minutes, the caller can record a message up to that specific time period. -
Page 77: Recording Time
Answering system Answering system setup Recording time Use this feature to check the remaining recording time in the system. When the deskset is idle, press ANS SYS. Press to scroll to Record Time, then press Play Messages SELECT or /SKIP. MENU/ Private Mailbox Ans Sys Setup... -
Page 78: Answering System Operation
Answering system Answering system operation New message indication icon displays on the deskset when there are new messages and/or memos in the private mailbox. The MESSAGE WAITING indictor on the deskset flashes when there are messages in private mailbox. Call screening If the answering system and call screening are turned on (see Call screening on page 70), the announcement and the incoming message broadcast at the deskset when a call arrives. -
Page 79: Options During Playback
Answering system Answering system operation Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When a message is playing on the deskset: /VOLUME or VOLUME/ • Press to adjust the message playback volume. •... -
Page 80: Remote Access
Answering system Remote access Use this feature to reach your answering system remotely by calling any telephone line connected this deskset from any touch-tone telephone. Make sure the auto attendant feature of your MS2085 console, and the private mailbox of the extension are turned on for this feature to work. Remote access can only play messages stored in the private mailbox. -
Page 81: Quick Reference
Answering system Remote access Cut out the remote access wallet card at the back of this user’s manual for quick reference. NOTES: • If you do not enter any valid remote access command after you enter the answering system successfully, the answering system starts to record the message after the tone. •... -
Page 82: Appendix
Appendix Deskset icon display Telephone lines - On when this deskset is selected under the corresponding line group setting. Flashes when line 1, line 2, line 3, or line 4 is put on hold. Ringer off - On steadily when the ringer volume is set to OFF . Headset - On steadily when using a corded headset. -
Page 83: Alert Tones And Lights
Appendix Alert tones and lights Alert tones One beep You have set the hold reminder on. -OR- The telephone is recording a memo. -OR- You have set the message alert tone on. -OR- There is an incoming call waiting. Lights LINE 1/LINE 2/LINE 3/LINE 4 •... -
Page 84: Troubleshooting
Your Ethernet cable might be defective. Try installing new ones. Make sure a line is selected. Press a line key or SPEAKER • MS2015 Engraving: If there is no dial tone when you press HEADSET, make sure the corded •... -
Page 85: The Console
Deskset installation on pages 10-11 for details. • Make sure both the console and deskset are directly connected to the same router. MS2015 Engraving: My computer can’t connect to the network after plugging the Ethernet MS2015 Engraving: Use only cable through the PC jack (... - Page 86 Appendix Troubleshooting The console flashes Check network when idle. • Make sure you plug the Ethernet cable connecting to the router into the Ethernet jack and the Ethernet cable connecting to the computer into the PC jack. • If you changed to a new router, make sure the discovery method matches to the console.
- Page 87 Appendix Troubleshooting • Do not install this deskset near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. • If you plug your telephone in with a modem or a surge protector, plug the console (or modem/surge protector) into a different location.
- Page 88 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone base. • The caller must be calling from an area that supports caller ID. •...
- Page 89 Appendix Troubleshooting The private mailbox is recording incomplete messages. • If the message length is not set to unlimited and a caller leaves a very long message, part of it may be lost when the system disconnects the call after the set message length. See Message Length on page 70 for details. •...
- Page 90 Appendix Troubleshooting Common cure for electronic equipment. If the telephone base does not seem to be responding normally, do the following (in the order listed): Disconnect the power from the deskset. Wait a few minutes. Connect the power to the deskset. Wait for the deskset to synchronize its connection.
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Page 91: Deskset Display Screen Messages
Appendix Deskset display screen messages All messages in the private mailbox All messages are are erased. deleted There are no entries in the caller ID history. Call History EMPTY A Caller ID history is deleted. Caller ID deleted The deskset cannot obtain an IP address. Check network A number is saved to the directory. -
Page 92: Registration Failed
Appendix Deskset display screen messages The telephone line cord is not plugged into Line is not the console. available at this time The line you are trying to reach is on a conference call. Call privacy is turned on on the line your are trying to reach. -
Page 93: Dhcp Server
Appendix Deskset display screen messages All telephone lines are in use. System busy. Please try again later There is a transferred call from the console Transfer from: or a deskset extension. The deskset is transferring a call to a Transfer Line X system extension. -
Page 94: Maintenance
Appendix Maintenance Taking care of your telephone • Your telephone base contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the corded handset down gently. • Save the original packing materials to protect your telephone base if you ever need to ship it. Avoid water •... -
Page 95: Important Safety Information
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •... -
Page 96: Save These Instructions
Appendix Important safety information Especially about cordless telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. -
Page 97: Fcc Part 68 And Acta
Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. -
Page 98: Fcc Part 15
Appendix FCC part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 99: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . - Page 100 Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . In Canada, call 1 (866) 288-4268 . NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
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Page 101: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 5.1VDC @1200mA (AC adapter output) Ethernet Network Ports 10/100 Mbps RJ-45 Port... -
Page 102: Index
Index Index Add a handset 17 End a call 33 Add a headset 18, 20 End a conference call 43, 44 Add a one-touch entry 49 End an intercom call 46 Alert tones 77 Announcement 67–68 FCC, ACTA and IC regulations 91–92 Answer a call 34 Flash 35 Answer an intercom call 46... - Page 103 Index Index Message indication 72 Message playback 72 Screen contrast 30 Missed (new) calls indicator 61 Search by name 55 Mute 35 Search for a contact 55 Set Date/Time 28 Set default 32 Navigation keys 1 Set static IP 11, 24–25 Network information 26 Settings 27–32 New message indication 72...
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Page 104: Remote Access Wallet Card
Turn system off or on ............Delete a message ..............Delete all messages ............. End remote access call .............Hang up Model name: MS2015 Type: 4-Line Small Business Deskset 4-Line Small Business Deskset © 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to... - Page 105 www.telephones.att.com Message Guard® is a registered trademark of Advanced American Telephones. © 2012-2013 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 9 AT&T 01/13.