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AT&T MDW 9000 Installation Manual

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AT&T
TransTalk™ 9000
Digital Wireless System
MDW 9000 Wireless Telephone
Installation

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Summary of Contents for AT&T MDW 9000

  • Page 1 AT&T TransTalk™ 9000 Digital Wireless System MDW 9000 Wireless Telephone Installation...
  • Page 2 Ordering Information The order number for this booklet is 503-801-131. The order number for the MDW 9000 Wireless Telephone Quick Reference is 503-801-132. To order additional copies of these reference materials, call 1 800 457-1235 or 1 317 361-5353. To order parts and accessories, see “Ordering Replace- ment &...

  • Page 3: Table Of Contents

    Contents Introduction Privacy Information Roadmap Safety Information Parts List Additional Parts Key Components Installation Important Safety Instructions Additional Safety Instructions for Installation Personnel Positioning a Single Radio Module or the Carrier Assembly Installing a Single Radio Module Installing the Carrier Assembly on a Wall Installing the Carrier Assembly on a Shelf or Desk Removing a Radio Module from the Carrier Assembly Moving or Installing New Radio Modules in the...
  • Page 4 The MDW 9000 Battery Charger Charger Features Battery Charger LEDs Proper Battery Pack Usage Low Battery Indicator Inserting a Spare Battery Pack into the Battery Charger Removing a Spare Battery Pack from the Battery Charger Extending Battery Life Handset Range Indicators...

  • Page 5: Introduction

    Introduction Congratulations on the purchase of your new TransTalk™ 9000 Digital Wireless System MDW 9000 Wireless Telephone. MDW stands for Multi-line Digital Wireless. This product was designed to AT&T's high standards for innovation, reliability, and convenience. The phone is wireless; the telephone line cord to the phone was eliminated.

  • Page 6: Privacy Information

    System 75, System 85, and DEFINITY systems*: a 7303s set. Privacy Information The MDW 9000 phone is designed to protect the privacy and secu- rity of your voice conversation. The set uses continuously changing radio frequencies and digital encoding techniques to make it impos- sible for eavesdropping to occur through the use of commercially available analog radio scanners.

  • Page 7: Safety Information

    If you are installing one MDW 9000 phone: - “Installing a Single Radio Module” If you are installing 2 to 6 MDW 9000 phones, either: - “Installing the Carrier Assembly on a Wall” or - “Installing the Carrier Assembly on a Shelf or Desk”...

  • Page 8: Parts List

    Parts List Along with this booklet, the box should contain the items shown below. If it does not, call for customer support as described on the inside front cover of this booklet. Battery Pack Wall Mounting Plate Battery Charger with Handset Mounting Base Carrying Holster...

  • Page 9: Additional Parts

    Wall Mounting Power Cord and Wood Screws (2) Plate Standard AC Adapter Required when 2 or more MDW 9000 phones are installed: Philips Head Wood Screws (4) Carrier Assembly Carrier Assembly 25-foot (7.6 m) Power Cord and Standard AC Adapter...

  • Page 10: Key Components

    Key Components Antenna Mounting Hook LEDs Power Cord Connector Card Edge (Cover not shown) Snap Lock Telephone Line Cord Connector Radio Module...
  • Page 11 NOTE: This unit is required when installing 2 to 6 MDW 9000 telephones. Radio Radio Module Module Mounting Mounting Cords Rods Wall Mount Wall Mount Hole Hole Power Cord Power Connector Indicator Card Edge Card Edge Connectors Connectors Slot Slot...

  • Page 12: Installation

    Installation IMPORTANT: Before beginning installation, please read and understand “Important Safety Instructions” and “Additional Safety Instructions for Installation Personnel” on the following pages. Important Safety Instructions Always follow these basic safety precautions when installing or using this product to reduce risk of injury from fire or electric shock. Make sure the battery charger, radio module, and carrier assem- bly are unplugged before you install.
  • Page 13 Read and understand all instructions in this booklet before using this product. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets and telephone jacks before cleaning. Clean exposed parts with a soft, damp cloth. Do not use liquid or aerosol cleaners.
  • Page 14 This product uses a 3-prong plug in continental U.S. locations. Such plugs are designed for your safety. Do not attempt to defeat this purpose. If your wall outlet will not accept the plug, the outlet should be replaced by an electrician. Do not allow anything to rest on the power cord.

  • Page 15: Additional Safety Instructions For Installation Personnel

    Additional Safety Instructions for Installation Personnel Install the product to meet all environmental and electrical requirements listed in this booklet. Do not install telephone wiring during a lightning storm. Do not install telephone jacks in a wet location unless the jack is specifically designed for wet locations.

  • Page 16: Positioning A Single Radio Module Or The Carrier Assembly

    Positioning a Single Radio Module or the Carrier Assembly This phone uses radio transmissions to communicate. The range depends on your particular operating environment. For indoor use, intervening walls will reduce the phone’s range. Try to stay away from concentrations of structural metal, such as steel and aluminum, or reinforced concrete.
  • Page 17 The radio module/carrier assembly should never be installed above a drop, suspended level ceiling. The radio module/carrier assemly should not share the same power line as equipment with microprocessors such as answering machines, personal computers, and fax machines; or electromag- netic equipment such as electric motors The radio module/carrier assembly should not be within 6 feet (2m) of equipment with microprocessors such as an-...

  • Page 18: Installing A Single Radio Module

    Installing a Single Radio Module Install high on wall, leaving at least 1 ½ feet (45.7 cm) between antenna and ceiling See “Parts List” and “Key Components” earlier in this booklet for additional picture detail Check to make sure the radio module’s power cord is unplugged from the wall outlet before continuing.
  • Page 19 Insert the radio module’s power cord into the side of the radio module. Insert the telephone line cord into the bottom of the radio module. Insert the other end of the telephone line cord into an existing wall jack or terminal/station connector on your communications system switch/control unit (refer to your communications system...

  • Page 20: Installing The Carrier Assembly On A Wall

    Installing the Carrier Assembly on a Wall Install high on wall, leaving at least 1 ½ feet (45.7 cm) between antenna and ceiling See “Key Components” earlier in this booklet for additional picture detail Check to make sure the carrier assembly’s power cord is unplugged from the wall outlet before continuing.
  • Page 21 Starting from the leftmost slot (#1), insert each radio module into the carrier assembly by hooking it onto the radio module mounting rod. Slowly swing the radio module’s card edge into the card edge connector on the back of the carrier assembly. When the card edge is fully seated, a snap lock on the bottom of the radio module will...
  • Page 22 Slide the telephone line cords through the cable manager slot on the left front of the carrier assembly. Insert the carrier assembly’s power cord into the left side of the carrier assembly. Insert the other end of the telephone line cords into the appropriate terminal/station connec- tors on your communications system switch/control unit (refer to your...
  • Page 23 Insert the carrier assembly’s power cord into the AC adapter, then plug the AC adapter into a properly grounded 3-prong wall outlet. If appropriate, you can wall mount the AC adapter using its attached wall- mounting bracket. CAUTION: Never connect or disconnect line cords, or add or remove radio modules, while the carrier assem-...

  • Page 24: Installing The Carrier Assembly On A Shelf Or Desk

    Installing the Carrier Assembly on a Shelf or Desk You will not receive optimum performance if unit is placed on a desk or low shelf Install as high as possible, leaving at least 1 ½ feet (45.7 cm) between antennas and ceiling if on high shelf See “Key Components”...
  • Page 25 When the card edge is fully seated, a snap lock on the bottom of the radio module will engage. Insert a telephone line cord into the bottom of each radio module. Slide the telephone line cords through the rear exit slots on the bottom of the carrier assembly.
  • Page 26 Insert the carrier assembly’s power cord into the left side of the carrier assembly. Place the carrier assembly on its feet towards the back of the shelf or desk, making sure it is in a stable position. Be sure the telephone line cords come out the rear exit slots in the back of the unit.
  • Page 27 Insert the carrier assembly’s power cord into the AC adapter, then plug the AC adapter into a properly grounded 3-prong wall outlet. If appropriate, you can wall mount the AC adapter using its attached wall-mounting bracket. CAUTION: Never connect or disconnect line cords, or add or remove radio modules, while the...

  • Page 28: Removing A Radio Module From The Carrier Assembly

    Removing a Radio Module from the Carrier Assembly See “Key Components” earlier in this booklet for additional picture detail Unplug the carrier assembly’s power cord/AC adapter from the wall outlet. Unplug the telephone line cord from the bottom of the radio module.
  • Page 29 Press up and hold the snap lock on the bottom rear of the radio module. Slowly swing the radio module’s card edge out of the card edge connector on the back of the carrier assembly, releasing the snap lock when clear. Unhook the radio module from the radio module mounting rod by gently lifting upward.

  • Page 30: Moving Or Installing New Radio Modules In The Carrier Assembly

    Moving or Installing New Radio Modules in the Carrier Assembly Always unplug the carrier assembly’s power cord/AC adapter from the wall outlet when: Removing a radio module. Moving a radio module to a new slot in the carrier assembly. Installing a new radio module. Swapping Extensions If you want to change your phone’s extension number assignment, make sure the handset is turned off before unplugging the telephone...

  • Page 31: Positioning The Battery Charger

    Positioning the Battery Charger The battery charger can be placed on a desk, or it can be mounted on a wall. Before you install the battery charger, note the following considerations: Locate the battery charger within 5 feet (1.6 m) of either side of (and for wall or shelf mounting, within 5 feet (1.6 m) above) a properly grounded 3-prong electrical outlet that is not controlled by an on/off switch.

  • Page 32: Installing The Battery Charger

    Installing the Battery Charger If you are wall mounting the battery charger, follow Steps 1 through 9 If you are desk mounting the battery charger, follow only Steps 1, 4, 5, and 9 Check to make sure the battery charger’s power cord is unplugged from the wall outlet before continuing.
  • Page 33 Insert the battery charger’s power cord/AC adapter through the hole in the bottom of the wide end of the mounting base. Insert the power cord/AC adapter into the battery charger plug marked Power. Route the power cord/AC adapter into the channel marked Desk or Wall.
  • Page 34 Place the wall mounting plate Wall Mounting Only against the wall. Choose a location backed by a wooden stud (if unavailable, use toggle bolts instead of the supplied wood screws). Lightly tap a nail into the wall to start holes. Screw the wall mounting plate Wall Mounting Only flush to the wall.

  • Page 35: Inserting And Removing The Handset's Battery Pack

    Battery Tab Press the battery pack down- ward to lock it into place. The battery pack must be charged prior to use. See “The MDW 9000 Battery Charger” later in this booklet for instructions.
  • Page 36 To remove the battery pack, grasp the finger grips on both sides of the battery pack, then gently pull the battery pack upward and out. Finger Grip Go to “Testing the Handset: Local Test Mode”...

  • Page 37: Testing The Handset: Local Test Mode

    Testing the Handset: Local Test Mode This test activates the audio warning signal and all visual indicators on the handset display. Remove the handset from the battery charger. Make sure the handset is turned off. Press [ ] for at least 5 seconds. While still holding [ ], press [ On/Off...

  • Page 38: Wireless Test Mode

    You also can use Wireless Test Mode to find out the identification number of a handset and its matching radio module. This can help you identify your handset if there are multiple MDW 9000 phones in the same area and the handsets get mixed up. Or, you can use it to isolate a handset’s matching radio module for repair purposes.
  • Page 39 To determine signal strength, press [ The display shows a number from 1 to 10. The higher the number, the stronger the signal, as shown in the table below. Display Number Signal Strength Is Strong/almost error free Strong/almost error free Strong/almost error free Very good/some errors Very good/some errors...
  • Page 40 The display shows a number from 1 to 6. This is the handset’s identification number. It is also the number of the slot in the carrier assembly where the handset’s matching radio module resides. (A single MDW 9000 installation displays number 1.) 6. To exit Wireless Test Mode, press [ On/Off...

  • Page 41: Filling Out Labels

    See “MDW 9000 Compatibility” later in this booklet. NOTE: If you use a pencil or ball-point pen on these labels, you will be able to erase the information later. Do not use felt-tip or other types of non-...

  • Page 42: The Mdw 9000 Battery Charger

    The MDW 9000 Battery Charger Handset Cradle Battery Contacts Cover Holes Battery Tab Hole Handset LED Spare Fast Change LED Fast Charge Compartment Fingerhole Handset Cradle NOTE: Do not touch, push, or pull any exposed battery contacts. Charger Features Fast charge compartment: –...

  • Page 43: Battery Charger Leds

    We recommend that you use the fast charge compartment to charge the battery pack fully and quickly. NOTE: Before you use the MDW 9000 handset for the first time, the battery pack must be charged. The following table shows how long reconditioning takes, depending...

  • Page 44: Low Battery Indicator

    IMPORTANT: Depending on the level of “memory” effect that the battery may have, it is sometimes necessary to recondition the battery pack in the fast charge compartment twice. (Insert the battery pack in the fast charge compartment and leave it there until the Spare Fast Charge LED is steady green.

  • Page 45: Inserting A Spare Battery Pack Into The Battery Charger

    Inserting a Spare Battery Pack into the Battery Charger See “The MDW 900 Battery Charger” earlier in this booklet for additional picture detail Press the finger grip on the side of the cover and lift the cover off. Insert the tab on the battery pack into the hole on the side of the fast charge compartment.
  • Page 46 Replace the cover by inserting it in the cover holes (1). Then swing the cover downward until it locks into place (2). The battery pack will be fully charged and ready to use in 2.5 to 6 hours, depending on its charge state.

  • Page 47: Removing A Spare Battery Pack From The Battery Charger

    Removing a Spare Battery Pack from the Battery Charger See “The MDW 9000 Battery Charger” earlier in this booklet for additional picture detail Press the finger grip on the side of the cover and lift off the cover. Insert your finger in the finger-...

  • Page 48: Extending Battery Life

    When the spare pack in the fast charge compartment is fully charged, switch it with the pack in the handset. Follow theses steps to ensure an uninterrupted supply of power to your MDW 9000 phone: Reason Action The fast charge compartment recondi-...

  • Page 49: Handset Range Indicators

    Handset Range Indicators The handset provides an audible and a visual warning signal to alert you when the handset is not within optimal range of the radio module. Depending on how far away the handset is from the radio module, the signal functions as follows: Out of optimal range.

  • Page 50: Using The Carrying Holster

    Using the Carrying Holster The carrying holster allows you to carry the handset with you without having to hold it in your hand. To attach the holster to your belt, simply thread your belt through the holster’s belt loop. Then slip the handset into the holster.

  • Page 51: Headsets

    Headsets This telephone is equipped with a single-prong headset jack on the bottom of the handset (near the mouthpiece). A headset assists in call answering, and provides hands-free operation. AT&T offers a headset designed for use with your wireless phone. NOTE: The range of the handset is diminished when you are using a headset.
  • Page 52 If desired, the headset cord can be removed from the handset without the call being dropped. You can then use the handset as you normally would. NOTE: Calls cannot be heard on the handset when the headset is connected to the headset jack. The handset microphone is also deactivated. Using the Headset On/Off Button For convenience when using the carrying holster, the headset [ On/Off...

  • Page 53: Entering Station Programming Mode

    * For DEFINITY G3V3 systems, you can administer the system for the MDW 9000 telephone (rather than a 7303s set) and follow the user’s instructions in the MDW 9000 Wireless Telephone User’s Guide, order...

  • Page 54: Programming System Features

    Programming System Features PARTNER Systems: PARTNER II and PARTNER Plus system buttons should be assigned as follows; 1, 2, 3, and 4 are line or feature buttons (for a PARTNER system, buttons 1 through 4 are line only): PMUTE RANGE BATT MERLIN Systems: It is recommended that you use MERLIN 206/410/820 systems...
  • Page 55 MERLIN 206/410/820 and MERLIN Plus system buttons should be assigned as follows; 2, 3, 4, and 5 are line or feature buttons: PMUTE BATT RANGE To use MERLIN LEGEND system feature codes with this phone, program the top right-hand button as a System Feature button. This will permit you to use the wide array of LEGEND system features by turning the set on, pressing the System Feature button, and dialing the appropriate “...
  • Page 56 10-button MERLIN set (type 303). Either a TN762B Hybrid pack or a ZTN79 ATL pack must be used to connect the switch and the MDW 9000 telephone. Assigning features may be done only by the system administrator. Use the following features with caution:...
  • Page 57 (System 85 - R2V1, R2V2, R2V3, and R2V4), an ANN17B Hybrid pack in conjunction with a DS-1 carrier must be used to connect the switch and the MDW 9000 telephone. On the newer switches that accommodate Universal modules: System 75 - R1V1, R1V2, and R1V3...
  • Page 58 Set administration and button feature assignment may be done only by the system administrator. It is recommended that you do not use features that require visuals (the LCD feature indicator) to be up- dated while the set is turned off. Also, since some features, such as Send All Calls, provide visual indication that the feature is turned on, be aware that if you turn off the handset when using that feature, you may forget that the feature is on.

  • Page 59: Maintaining Your Mdw 9000

    Maintaining Your MDW 9000 This telephone is designed to provide trouble-free performance without any special maintenance procedures. To reduce the risk of accidental damage: Keep the telephone in an area free of dust, smoke, and moisture; do not block the air vents by placing objects on top of the radio module.

  • Page 60: Ordering Replacement & Optional Parts

    Power Cord and AC Adapter for Radio Module (11 foot (3.4 m)) 407156892 3122-041A 3122-041A ® Supra 900 Headset 107586828 D-182866 D-182866 Kit of Parts (For Single MDW 9000 Installation) Outside the continental U.S., contact your AT&T Representative or local Authorized Dealer.

  • Page 61: At&T Limited Warranty And Limitation Of Liability

    AT&T Limited Warranty and Limitation of Liability AT&T warrants to you, the customer, that your wireless telephone sys- tem will be in good working order on the date AT&T or its Authorized Dealer delivers or installs the system, whichever is later (“Warranty Date”).

  • Page 62: Repair Information

    AT&T’S OBLIGATION TO REPAIR, REPLACE, OR REFUND, AS SET FORTH ABOVE, IS YOUR EXCLUSIVE REMEDY. EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AT&T, ITS AFFILIATES, SUPPLIERS, AND DEALERS MAKE NO WARRAN- TIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 63 In-Warranty Repairs If you purchased or leased your system directly from AT&T, AT&T will repair it free of charge during the one-year warranty period. Simply call the Hotline and ask for service. Business-Day service is standard during the warranty period. Business- Day service is performed during normal business hours.

  • Page 64: Regulatory Information

    Regulatory agencies require that you be notified of the following: FCC Part 15 Rules The AT&T MDW 9000 Wireless Telephone has been tested and has been found to comply with FCC Part 15 Rules. These specifications are designed to provide reasonable protection against harmful interference in a commercial or residential installation.

  • Page 65: Specifications

    Specifications GENERAL Model: MDW 9000 .75 lbs Dimensions Handset 10.0"(L) x 2.43"(H) x 1.5"(W) .34 kgs and Weights: 25.4 x 6.17 x 3.8 cm 1.25 lbs 10.0"(L) x 2.43"(H) x 1.5"(W) Handset w/Battery Pack 25.4 x 6.17 x 3.8 cm .57 kgs...
  • Page 66 For Out-Of-Building in another building requires the following In-Range Out-of- Building (IROB) protectors to protect the switch/control unit and Extensions: telephone device from electrical surges: MDW 9000 phone: two AT&T 503A1 protectors (ETR) two AT&T 343B protectors (ATL) Wiring: MDW 9000 phone: AT&T SYSTIMAX® or at least 2-pair (4-wire) star (“home run”...

  • Page 67: Index

    Index Carrying holster, 46 Backplane (see Carrier assembly) BATT indicator, 40 Battery charger about, 1, 27, 38, 39 charging the spare battery, 39, DEFINITY systems, 2, 49, 53 choosing location for, 27 extension label, 37 features, 38 illustration of, 38 inserting the spare battery, 41 installation, 28 Extension labels, 37...
  • Page 68 Handset (continued) Pass, 26 illustration of, 4 Power, 26 Radio, 26 inserting and removing the battery pack, 31 Spare Fast Charge, 38, 39 local test mode, 33 Local test mode, 33 range indicators, 45 wireless test mode, 34 Handset display labels, 37 Handset LED, 38, 39 Headset about, 47...
  • Page 69 Radio module (continued) identifying, 36 illustration of, 6 moving, 26 Talk time, 40, 61 removing from carrier assembly, Terminal identification number, replacing, 26 Testing single module installation, 14 handset, 33 testing the installation, 26 signal strength, 35 upgrading, 26 sound clarity, 34 Range, 12, 34, 45 voice quality, 35 RANGE indicator, 45...
  • Page 70 503-801-131 Issue 1 Printed in USA Comcode 107673956...

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