Dish Network 196812 User Manual page 112

Reference
Troubleshooting Tables
Remote Control
What Is Happening
When you press a button on the
remote control, the receiver does not
do what you expect.
When you press the remote control
button to turn the receiver on,
POWER
the receiver front panel
power
does not light up.
102
Possible Reason
The remote control may be
missing batteries, the batteries
may be incorrectly placed in the
remote, the batteries may be
weak or dead, or there may be
InfraRed (IR) interference in the
room.
• Remote control is not
operating properly or the
batteries are weak or dead.
• The receiver power cord is not
plugged into a power outlet, or
light there may be a problem with
the power.
• The remote control(s) may not
be set to the address(es) used
by the satellite receiver.
What to Do
• Install four new AAA batteries in the
remote control.
• If the remote control has fresh
batteries, check whether they are
placed according to the label diagram.
If not, remove them and install them
correctly.
• Move the receiver away from an
HDTV.
• Diable the ambient light sensor on an
LCD HDTV.
• Increase the HDTV's brightness
setting.
• Try the receiver's front panel button to
see if the receiver responds.
• Replace the remote batteries with
fresh ones.
• Check that the receiver power cord is
not damaged, and that the plug is
inserted correctly into the outlet.
• Make sure the remote control(s) are
set to the same address(es) used by
the satellite receiver.