Konftel 300IP Installation Manual
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Konftel 300IP Installation Manual

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See also: User Manual , Manual
Installation and Administration
of Konftel 300IP
ENGLISH

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Summary of Contents for Konftel 300IP

  • Page 1 Installation and Administration of Konftel 300IP ENGLISH...
  • Page 2 ABOUT THIS DOCUMENT This document only includes setup, registration of accounts and configuration. The use of the conference phone is described in the Quick reference guide and the User guide. The latest version of all documentation can be downloaded from www.konftel.com/300ip.

  • Page 3: Table Of Contents

    CONTENT Description Display information and web interface Display screen ..............3 Navigation and selection in menus ........4 Using the web interface ...........6 Installation Connecting..............7 Obtaining a network address ...........8 Login ................8 Software upgrade and basic settings ........9 Registering an account ..........12 Settings Login ................14 Basic ................14...

  • Page 4: Description

    DESCRIPTION Speaker Microphone Display screen Keypad LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red On hold, microphone and speakers turned off Steady red light Mute, microphone turned Network cable port SD memory card port Expansion microphone port AUX port...

  • Page 5: Display Information And Web Interface

    DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen. Call duration Time Information text (see below) Phone lines (L1–L4) Line status (see below) Secure connection (see page 10)

  • Page 6: Navigation And Selection In Menus

    DISPLAY INFORMATION AND WEB INTERFACE Menu Press MENU to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu) List of setting options: Existing settings Marked option –...
  • Page 7 DTMF TIME ZONE SIGNALLING VLAN SECURITY DAYLIGHT SAVING 802.1X AUTH SRTP G722 ENABLE/ SIGNALLING PCMA DISABLE ACCOUNT EDIT PCMU ACCOUNT G729 The simplest way to make settings and edit contacts is using a PC and the Konftel 300IP web interface.

  • Page 8: Using The Web Interface

    For security reasons, recordings can only be managed directly on the Konftel 300IP. All other settings that can be made directly on the Konftel 300IP can also be made via the web interface. It is also possible to import and export contacts and conference groups, name user profiles and change PIN codes, which can only be done via the web interface.

  • Page 9: Installation

    Place the conference phone in the middle of the table. The Konftel 300IP must obtain a network address and be registered in a SIP PBX before it can be used. The easiest way to register an account and make the settings in the Konftel 300IP is using a computer connected to the same network and via the integrated web server.

  • Page 10: Obtaining A Network Address

    INSTALLATION OBTAINING A NETWORK ADDRESS Connecting to a network with DHCP See “Check IP address” under “USING THE WEB INTERFACE” on page 6. Connecting to a network with static IP addresses You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host name can be set freely.

  • Page 11: Software Upgrade And Basic Settings

    If you want to upgrade, select the desired version in the list box and click on Upgrade. The browser window and the display on the Konftel 300IP shows that the upgrade has begun. The download and installation can take several minutes. Do not interrupt the upgrade ...
  • Page 12 It is also possible to set the time and date manually or choose a different time server.  Select the region where you are.  This setting affects the signalling.  Save the setting. The Konftel 300IP reboots with the new settings.
  • Page 13 INSTALLATION Changing the language  Select Settings > Basic.  Select the desired language in the list box after Language and save the setting.  Note, this only affects the phone language, not the web interface. Changing the PIN We recommend that you change the PIN code for Admin from the default setting to protect the settings.

  • Page 14: Registering An Account

    The conference phone can be registered in a company SIP PBX or with a public IP te- lephony service provider. You can store settings for two accounts in The Konftel 300IP. To register your phone, you must have access to the account information and all necessary settings that the SIP PBX or service provider requires.
  • Page 15  Save the settings by clicking the Save button. The Konftel 300IP responds by showing REGISTERING. If registration is successful, your selected account name will appear at the bottom of the display screen next to a shaded square. Make media settings ...

  • Page 16: Settings

    SETTINGS Almost all settings can be done directly on The Konftel 300IP. See “NAVIGATION AND SELECTION IN MENUS” on page 4 for using the menu system. We explain how to make settings using the web interface as this is the easiest method.
  • Page 17 SETTINGS These settings affect the Admin and Default profiles. To change the basic settings of a user profile, you need to log in with that profile. Profiles – edit name and PIN We recommend that you change the PIN code from the default setting to protect the settings.
  • Page 18 Select Soft, Neutral or Bright and click on the Save button. On phone: MENU > SETTINGS > BASIC > EQUALIZER (6,1,5). Screen text The text on the display screen is shown when The Konftel 300IP is in stand-by mode (on hook). ...

  • Page 19: Sip

    SETTINGS  Select Settings > SIP The Konftel 300IP can store information for two accounts, e.g. one PBX and one public service provider. Why use two accounts? It may be sensible to register a second account if the PBX or SIP server is located in another country than the phone.
  • Page 20 Registration Interval This is a request to the SIP server for when the registration should expire. Konftel 300IP automatically renews the registration within the time interval if the phone is still on and connected to the server. The default value is 1800 seconds.
  • Page 21 3rd-party network server (STUN server). STUN should be activated if an external SIP server cannot connect to the Konftel 300IP behind a firewall NAT function and the SIP server supports STUN. A suitable STUN server is usually provided by the VoIP service provider.
  • Page 22 Note that if you choose to use a secure connection, both units must support it. Otherwise they cannot negotiate a connection. If an incoming call demands a secure TLS or SIPS connection, the Konftel 300IP uses the appropriate protocol even if you have set the phone to use UDP.
  • Page 23 SIPS, however, both VoIP devices and the SIP server must support  Even if Transport is set to TLS or SIPS, the Konftel 300IP still accepts incoming UDP or TCP signalling. On phone: MENU > SETTINGS > ADVANCED > (PIN) > ACCOUNTS > TRANSPORT (6,2,1,3).
  • Page 24 Certificate Authority. Private key Here you can upload a private key to the Konftel 300IP to be used for TLS or SIPS communication. A private key is one of the keys in a key-pair used in asymmetric cryptography.

  • Page 25: Network

    SETTINGS NETWORK  Select Settings > Network. DHCP Dynamic Host Configuration Protocol is used by network devices (clients) to obtain the parameters necessary for operation in the IP network. This protocol reduces system administration workload, al- lowing devices to be added to the network with little or no manual configuration.
  • Page 26 (voice). VLAN By enabling this option, all communication to and from Konftel 300IP is done via the VLAN specified under VLAN ID. Note that this VLAN also must be used to communicate with Konftel 300IP via the web interface. VLAN ID The ID number to be used for the IP telephony VLAN.
  • Page 27 The public key in the root certificate is used to verify other certifi- cates when using TLS. Private key Here you can upload a private key to the Konftel 300IP to be used for authentication when using TLS. TLS password The password used for encryption of the private key when using TLS.

  • Page 28: Media

    Codecs vary in the sound quality they deliver and the bandwidth required. The Konftel 300IP supports the most common codecs and each codec can be given a precedence depending on your requirements for high quality audio or low bandwidth use.
  • Page 29 SRTP If set to disabled, the media is sent using RTP. Note that despite this setting, the Konftel 300IP will still use a secure channel if the opposite device demands it. If set to optional or mandatory, a padlock will be shown in the bottom right-hand corner of the screen.
  • Page 30 SETTINGS Voice Activity Detection (speech detection) is a technique used in speech processing to detect the presence or absence of human speech in regions of audio. In VoIP applications, VAD is mainly used to avoid unnecessary coding and transmission of silence packets, saving on computation and network bandwidth.

  • Page 31: Ldap

     Select Settings > LDAP. Konftel 300IP has support for an external phone book, which means it can communicate with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search function dynamically filters the content from the LDAP database, based on the search characters the user enter.
  • Page 32 The maximum number of hits to return for each LDAP search. Display name Specifies how the search hits shall be presented on the display in Konftel 300IP. Example: %cn - shows the cn attribute. %givenName %sn - shows the givenName attribute and the sn attribute with a space in between.

  • Page 33: Web Interface

    WEB INTERFACE  Select Settings > Web interface. The web server in the Konftel 300IP supports secure connections using HTTPS. Enable HTTPS Set Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone.

  • Page 34: Time & Region

    SETTINGS TIME & REGION  Select Settings > Time & Region. Time Enable NTP NTP (Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable-latency data networks.

  • Page 35: Provisioning

    SETTINGS setting only adjusts the time by one hour and does not change the time automatically when the DST starts and ends. NTP Server The NTP pool is a dynamic collection of networked computers that volunteer to provide highly accurate time via NTP to clients world- wide.

  • Page 36: System

    On phone: MENU > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the Konftel 300IP to factory default settings. All personal set- tings, including account information, are erased. On phone: MENU > SYSTEM > FACTORY RESET (7,3).

  • Page 37: Headset And Pa Installation And Settings

    Please refer to the headset manual for further information. Turning off the internal speakers when using a headset The internal speakers can be turned off temporarily if you wish to use the Konftel 300IP as a personal telephone with a headset.

  • Page 38: Connecting A Pa Interface Box

    HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A PA INTERFACE BOX The Konftel 300IP can be connected to an external PA system using a PA interface box. 2.5 m connection cable To mixer/microphone To amplifier/speakers PA interface box AUX port...

  • Page 39: Pa Settings

    It is possible to calibrate the duplex performance of the conference phone when it is connected to a PA system. The calibration level can be set automatically by the Konftel 300IP or adjusted manually to any value between 0 and 5 (0 being full duplex). •...
  • Page 40 HEADSET AND PA INSTALLATION AND SETTINGS  The position of the PA system’s microphones and speakers and the amplifier’s settings may affect full duplex performance.  Select MENU > PA > CALIBRATION.  AUTO is the default setting and is recommended in most cases. The figure shown in brackets is the measured calibration value.

  • Page 41: Hard System Recovery

     Press and hold the MENU button while you connect the cable again (i.e. starts the Konftel 300IP). Hold the button pressed until the SYSTEM RECOVERY menu is shown on the display. You can press any other button than 1, 2, or 3 to start the phone without resetting.

  • Page 42: Provisioning - Upgrade And Configuration

    PROVISIONING – UPGRADE AND CONFIGURATION FIRMWARE UPGRADE ON A SINGLE PHONE The easiest way to upgrade the Konftel 300IP is via a computer connected to the same network. Via the web interface, you can check for a more recent version and then auto- matically install it.
  • Page 43   Press 2 to select SD-card upgrade. The Konftel 300IP is upgraded with the firmware file on the SD card and starts when the upgrade is done. After upgrading If DHCP is used in the network, the IP address may have been changed. If the web browser loses contact with Konftel 300IP, check the IP address on the conference phone (see “USING THE WEB INTERFACE”...

  • Page 44: Using A Configuration File

    PROVISIONING – UPGRADE AND CONFIGURATION USING A CONFIGURATION FILE It is possible to save a configuration xml file to be used as: • Backup (i.e. if the system has been reset to factory default) • Configuration interface (there are some settings that are not configurable via the web interface) •...
  • Page 45 PROVISIONING – UPGRADE AND CONFIGURATION <enable> <username /> <eap_md5> <enable> <password> <eap_tls> <enable> <password> <qos> <dscp_sip> <dscp_media> <time> <ntp> <timezone> <daylight_save> <ntps> <sip> <udp_transport> Specify if UDP shall be used as transport. <udp_port> Specify the UDP port to listen to. <tcp_transport>...
  • Page 46 PROVISIONING – UPGRADE AND CONFIGURATION ing. The valid values are: 0: no information will be added in SDP and parsing is disabled 1: only the NAT type number is added 2: add both NAT type number and name <require_100rel> Specify whether support for reliable provisional response (100rel and PRACK) should be required by default.
  • Page 47 PROVISIONING – UPGRADE AND CONFIGURATION <account> <valid> If this account information is valid or not. <name> User defined name of the account <id> The full SIP URL for the account. <registrar> This is the URL to be put in the request URI for the registration. <publish_enabled>...
  • Page 48 <https_check_srv_cert> Controls server certificate, true or false. <https_protocol> Possibility to set https protocol if open-ssl auto detection fails. <www> <enable_https> Secure communication to the 300IP web server. Default is false. <pa> <enable_pa> PA enabled, true or false <enable_internal_mic> Internal mic enabled when PA set to true.
  • Page 49 PROVISIONING – UPGRADE AND CONFIGURATION <username /> <password /> <max_hits> <country_code> <area_code> <external_prefix /> <min_length_for_ext_prefix /> <exact_length_for_no_ext_prefix /> <number_prefix_for_no_ext_prefix /> <number_attributes> <display_name> <sort_results> Export configuration  Select Settings > Provisioning.  Click on the Export button under Configuration. The configuration file is shown in the web browser. ...

  • Page 50: Using A Device Management Server

    It is also possible to refer to a cgi, php, asp, js or jsp file, instead of the xml file, if this is declared using the type element in the configuration file. Konftel 300IP searches for configuration files in the following order: " %"%...
  • Page 51 " %"% Firmware binary Contains the firmware binary that will be downloaded and installed by Konftel 300IP if the metadata file shows that this is a newer version than the present installed. The binary file can be downloaded from www.konftel.com/upgrades.
  • Page 52 PROVISIONING – UPGRADE AND CONFIGURATION Device management configuration in Konftel 300IP  Select Settings > Provisioning. Device management Enable On enables Device management. Use DHCP option Set to on if you want to use DHCP option for DM server address.
  • Page 53 The public key in the root certificate is used to verify other certifi- cates when using Device management. Private key Here you can upload a private key to the Konftel 300IP to be used for authentication when using Device management. ...

  • Page 54: Managing Phone Book And Conf. Guide

    MANAGING PHONE BOOK AND CONF. GUIDE IMPORTING AND EXPORTING CONTACTS You can import contacts from a comma separated values (CSV) file. One way of creating a CSV file is using Microsoft Excel and saving the file in CSV format. Enter the names of the contacts in the first column and their phone numbers or URIs in the second.
  • Page 55  Click on Import.  The name is limited to 15 characters, since the Konftel 300IP screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a CSV document in order to import them into another phone.

  • Page 56: Importing And Exporting Conference Groups

    MANAGING PHONE BOOK AND CONF. GUIDE IMPORTING AND EXPORTING CONFERENCE GROUPS The conference groups can be imported and exported in the same way as the contacts in the phone book, but use a three column csv instead of a two column csv.

  • Page 57: Checking Status And Logs

    CHECKING STATUS AND LOGS The tabs under Status show the settings on corresponding tabs plus device info and logs. DEVICE  Select Status > Device. The Device tab shows phone information including serial number, network port and cur- rent software version. On phone: MENU >...

  • Page 58: Time & Region

    CHECKING STATUS AND LOGS TIME & REGION  Select Status > Time & Region. On phone: MENU > STATUS > TIME (8,5).  Select Status > SIP.

  • Page 59: Media

    CHECKING STATUS AND LOGS Account 1 and Account 2 On phone: MENU > STATUS > ACCOUNTS (8,1,1 and 8,1,2). NAT traversal On phone: MENU > STATUS > NAT TRAVERSAL (8,3). Transport On phone: MENU > STATUS > ACCOUNTS> TRANSPORT (8,1,3). MEDIA ...

  • Page 60: Log

    CHECKING STATUS AND LOGS  Select Status > Log. The Log tab contains five types of log messages and can be useful for trouble shooting.  Select the log you want to review and click on the Change button.  The Refresh button adds all new messages sent since the present log was chosen.
  • Page 61 CHECKING STATUS AND LOGS System log Shows the phone system messages. Device management log Logs the device management activities. Upgrade log Logs the upgrade procedure.

  • Page 62: Technical Data

    TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot...
  • Page 63 TECHNICAL DATA Directory Internal phone book 1,000 entries per profile (4 password protected profiles) Export/import of directory Call list External directory Support for LDAP Sound Technology OmniSound ® Microphone Omni-directional Reception area Up to 30 metres , >10 people Speaker Frequency band 200–7000 Hz, Volume 90 dB SPL 0.5 m...

  • Page 64: Service And Guarantee

    SERVICE AND GUARANTEE If anything is wrong with your Konftel unit, please contact the place of purchase. Guarantee We give a two-year guarantee on our conference telephones. Service Service is offered after the expiration of the guarantee. Please contact your retailer and ask for a cost estimate.

  • Page 65: Appendix

    APPENDIX The OpenLDAP Public License Version 2.8, 17 August 2003 Redistribution and use of this software and associated documentation (“Software”), with or without modification, are permitted provided that the following conditions are met: 1. Redistributions in source form must retain copyright statements and notices, 2.
  • Page 66 , is built into all Konftel Conference phones. ® The products are sold globally under the Konftel brand and our head-quarter is based in Sweden. Read more about the company and products on www.konftel.com Konftel AB, Box 268, SE-901 06 Umeå, Sweden Phone: +46 90 706 489 Fax: +46 90 131 435 E-mail: info@konftel.com...

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